Ocean Park Ford Sales Ltd

Staff was polite and informative.. Will be glad when we can take advantage of the ride home service, as it saves me having to wait while my car gets done., Will be glad when we can take advantage of the ride home service, as it saves me having to wait while my car gets done., More

Service The staff was very friendly, continually checking on me during my wait. Service was completed within the estimated time frame. My vehicle was thorough The staff was very friendly, continually checking on me during my wait. Service was completed within the estimated time frame. My vehicle was thoroughly cleaned , a nice bonus! More

The truck was in for a warranty repair. The service was quick and efficient. For convenience I dropped the truck off the night before. The works was done on time and I picked it up after work. quick and efficient. For convenience I dropped the truck off the night before. The works was done on time and I picked it up after work. More

Recall for simple software update The letter advising of the recall stated that it would take 10 minutes, so we went prepared for a short wait. We had an appointment for 1pm and arrive The letter advising of the recall stated that it would take 10 minutes, so we went prepared for a short wait. We had an appointment for 1pm and arrived a few minutes early. After we checked in we were told it would be about an hour. I mentioned that the letter said 10 minutes and was told that it was accurate, but there was a wait. It ended up taking the full hour. If we had been aware of this we would have made other arrangements. I guess I do not understand why an appointment time would be set up and then have to wait so long. Would it not make sense to structure the appointments to minimize wait time. I feel as if my time is valuable too. Other times that I have visited have always gone as predicted. Also we were given no reason for the delay. If something had upset the schedule it would have been courteous to have informed us. More

Excellent service. Would recommend my friends to use Ocean Park Ford for purchasing a new vehicle or for taking vehicles in for service work anytime Ocean Park Ford for purchasing a new vehicle or for taking vehicles in for service work anytime More

I have been to atleast 3-4 fords before and came back disappointed always, but this time I went to Ocean Park and they changed my view of ford service. They had the best service. Thank you John for your disappointed always, but this time I went to Ocean Park and they changed my view of ford service. They had the best service. Thank you John for your exceptional service! More

Friendly, efficient staff Very satisfied with the service experience. They could not find the problem that I had described but I will continue to monitor. It will be checked Very satisfied with the service experience. They could not find the problem that I had described but I will continue to monitor. It will be checked at the next service. More

This car was purchased new from Ocean Park Ford in 1994 and Ocean Park Ford has been the sole service provider. We have been generally satisfied with the quality and timeliness of the service to date as we and Ocean Park Ford has been the sole service provider. We have been generally satisfied with the quality and timeliness of the service to date as well as with the courtesy and friendliness of the staff. More

BATTERY CHECK 2016 EXPLORER WENT IN FOR A BATTERY CHECK. WENT TO QUICK LANE AND SPOKE TO ERIC. THE WORK WAS DONE IMMEDIATELY, ERIC WAS EXCELLENT AS ALWAYS. OCEAN 2016 EXPLORER WENT IN FOR A BATTERY CHECK. WENT TO QUICK LANE AND SPOKE TO ERIC. THE WORK WAS DONE IMMEDIATELY, ERIC WAS EXCELLENT AS ALWAYS. OCEAN PARK HAS AMAZING AFTER SALE SERVICE THAT KEEPS ME PURCHASING ALL MY VEHICLES FROM THEM. CUSTOMER SERVICE IS FIRST AND FOREMOST WHEN I PURCHASE VEHICLES. More

My faith in Ocean Park Ford has been totally restored and I would like to thank Jo for for the way he took care of me and the car. What initially was a very expensive repair became a bill that had a ZERO bal I would like to thank Jo for for the way he took care of me and the car. What initially was a very expensive repair became a bill that had a ZERO balance. When I picked up the car they even put it through the car wash and totally vacuumed the car!!!! Ocean Park Ford will always have my business. If at any time I hear someone wanting a new car I will immediately refer them to Ocean Park Ford, they know how to take care of their customers. Thanks again. More