
Oakridge Ford
London, ON
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1,886 Reviews of Oakridge Ford
BEST CAR BUYING EXPERIENCE WE'VE EVER HAD We walked into Oakridge Ford with our two kids and nephew met with Mike and Steve and looked over a "14 Explorer chosen based on our needs. Steve spen We walked into Oakridge Ford with our two kids and nephew met with Mike and Steve and looked over a "14 Explorer chosen based on our needs. Steve spent a great deal of time with me going over the vehicle, no question went unanswered but being such a big purchase i just wasn't ready to pull the trigger, Mike allowed for me to take the brand new explorer home to really check it out, Steve helped me switch over the 3 car seats and we left the no pressure dealership with the 2014 Explorer. -Mike and Steve wanted to make sure i was happy and got what i wanted NOT just what i needed ~ Upon returning the Explorer my indecisive nature wanted more reassurance, its a lot more truck than the 2012 Escape i pulled into Oakridge with. Steve didn't mind and went over the comparable vehicles with me and we went for another test drive, we spent several hours together the first visit and he didn't miss a beat when i asked for more of his time. He didn't pressure, he didn't rush me, he was just listening to what i was saying and gave me the time and the information to make my own decision, Steve was so thorough and patient with me I became confident in the Explorer being the right truck for me and turned from indecisive to excited and anxious! He was so thorough i ran out of questions. They are amazing and the service was 2nd to none my husband or I have ever had. More
Car buying a PLEASANT experience When I first walked into the dealership I was unsure about my intentions but after talking to Steve I was completey relaxed and could make a decision When I first walked into the dealership I was unsure about my intentions but after talking to Steve I was completey relaxed and could make a decision without any pressure tactics.Steve patiently explained the pros and cons of the different vehicles that met my needs and the different financing options available..On delivery day Steve thoroughly went through the paper work and all the intricacies in the car.I left the dealership feeling like a somebody.I have purchased many different cars at many different dealerships but this is one place I will be staying, as well as recommending.Steve,thanks a million. Jerry U. More
Lease of 2014 Escape ~Mike Alguire went up and above the call of duty for me. I have done business with a couple of other dealerships for my leased vehicles and I must say ~Mike Alguire went up and above the call of duty for me. I have done business with a couple of other dealerships for my leased vehicles and I must say Oakridge Ford shines above them all. Mike was always very prepared when meetings were arranged to discuss all my options. When my new Escape was ready for pick-up Mike then introduced me to Jesse who thoroughly went over all of my options for warranty and service. Mike then sat in my new vehicle with me and explained all the technology this vehicle has to offer. I was very pleased to see how clean my new vehicle was right down to the tires being Armor Alled. I am so happy with my 2014 Escape. Even after picking up my new vehicle both Mike & Jesse have emailed me to ensure all my questions or concerns have been addressed and to call them anytime. I really do feel that I got the best price and customer service. Thanks so much Mike, it truly is a pleasure doing business with you. More
Patience is the key I just completed my 2nd purchase with Oakridge Ford in just under 3 years. I was always interested in the Ford brand. In both experiences I purchased I just completed my 2nd purchase with Oakridge Ford in just under 3 years. I was always interested in the Ford brand. In both experiences I purchased through Steve Sawruk. On our first meeting I was impressed with his knowledge of the 2012 Escape I was interested in; Although his thoroughness he took in making sure he covered everything is what impressed me the most. Of course from this experience there was no question I was coming back.On the second purchase I had no choice but to bring my 2 "excited " children. Usually on these occasions you can sense the frustration. Not with Steve...as cool as can be...Overall Experience....well let's just say it is now one of my kids favourite place! More
great first experience I bought a new car for the first time, and I am really happy with it. Steve was very knowledgeable and friendly, happy to help! I bought a new car for the first time, and I am really happy with it. Steve was very knowledgeable and friendly, happy to help! More
Excellent experience. Purchased a 2014 Ford Escape a month ago which is my first Ford vehicle. Steve was very knowledgeable and explained everything about the vehicle. He Purchased a 2014 Ford Escape a month ago which is my first Ford vehicle. Steve was very knowledgeable and explained everything about the vehicle. He followed up with me to ensure I didn't have any questions and advised me at any time to contact him if I had questions. More
Great Customer Service and Perks! I was looking on Oakridge Ford web site for a good used vehicle at a great price with low kls. We spotted the car it looked to be the perfect car for I was looking on Oakridge Ford web site for a good used vehicle at a great price with low kls. We spotted the car it looked to be the perfect car for my needs and wants. We called to set up a test drive for the following Saturday. Wow from the first initial meeting right through to the final sale, Ted Cascadden, was very knowledgeable and friendly, with a non pushy approach. I feel very fortunate to have met Ted. I got the vehicle I wanted, at a good price. The day I picked up the car the great perks made me feel very happy, it was full of gas, one free oil change and a wonderful detailed description, use of all my cars features and how to use them.(better than just reading the manual) I informed Ted would be telling my family and friends that are in the market for a vehicle new or used to go to him. It is without a doubt that I highly recommend Ted and the other Oakridge Ford team members that dealt with me and my vehicle purchase. We will be buying future vehicles from Ted! Cheers to all at Oakridge Ford for exceptional customer service.:)) :)) Sincerely, Margaret and Steve More
I Just Keep Coming Back !! I've been a customer of Oakridge Ford for 2 decades and will keep coming back. The very friendly, knowledgeable and professional sales assistance from I've been a customer of Oakridge Ford for 2 decades and will keep coming back. The very friendly, knowledgeable and professional sales assistance from Kelly and Mike helped my wife and I decide to purchase a 2014 Escape and we came back to purchase a second vehicle, a 2013 Taurus shortly afterwards. The guidance, information and after sales assistance from Jesse and Aaron in the finance department re-enforces the dealerships commitment to providing quality service at all times. John and Lori Read More
Excellent customer service by Mr. Ralph Graves Ralph greeted us (me and my husband) outside the lot while we were checking out the used inventories. First we liked the prices and the kilometers th Ralph greeted us (me and my husband) outside the lot while we were checking out the used inventories. First we liked the prices and the kilometers that were posted on the cars' windshields, and Ralph's helpful but not pushy attitude. He was very patient and gave us information on the cars that we were interested in. Overall I think we were lucky that Ralph was our salesperson and we also got the car that we wanted. More
2015 Ford Explorer Purchase From the onset, Chris Andryc was a true professional. He listened to our needs, followed up accordingly and helped us achieve our goal. On the finan From the onset, Chris Andryc was a true professional. He listened to our needs, followed up accordingly and helped us achieve our goal. On the financing end, Jesse Bruder was very knowledgeable in all of Ford's additional options and made us feel comfortable knowing we were making an educated decision. My wife and I are very happy with our experience with Oakridge Ford and have no hesitation referring our friends and family their way. More