Oakridge Ford
London, ON
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1,882 Reviews of Oakridge Ford
Ralph at Oakridge Ford has salesmanship and professionalism I am a first time car buyer, the process of buying a car seemed at the start to be something that would be very intimidating and hard. The day I turne I am a first time car buyer, the process of buying a car seemed at the start to be something that would be very intimidating and hard. The day I turned up at Oakridge Ford, I was greeted in the lot by Ralph Graves. He was set to take an appointment shortly with another customer, but he took a few moments to tell me some basic information that help me narrow down some choices. That simple little thing went a long way in helping me decide where I would buy. Over the next few hours I shopped three other local dealerships and found that at two of them I wasn't even greeted for over half an hour and the other, I wasn't taken seriously. I returned to Oakridge just as Ralph was finishing up with his previous customers. He could have said he needed to go on lunch or pass me on to anyone else, but Ralph did what every excellent sales person does; he put his customer first. Jesse was the business manager involved with arranging my financing, he was very helpful in helping me make some important decisions, and his recommendations were very useful. I am now enjoying my 2011 Ford Fusion SEL. More
One of a kind! After a horrible experience with another dealership I was very nervous about purchasing a new car. Tony was able to answer any question I had and some After a horrible experience with another dealership I was very nervous about purchasing a new car. Tony was able to answer any question I had and some that I didn't realize I needed to know. He was very personable and down to earth and supported me through the process. I would recommend anyone to this dealership and the team of sales and finance because they made my experience personal and I felt comfortable the whole time with no added pressure. Thanks for the support, knowledge, and Kleenex! More
Tony was great! From the moment I arrived at the dealership, I was greeted by a gentleman by the name of John who made me feel welcome and at home. Only to find out l From the moment I arrived at the dealership, I was greeted by a gentleman by the name of John who made me feel welcome and at home. Only to find out later, that this was the General Manager of the store. From there, I was introduced to Tony. Tony also greeted me and I told him what I was looking for. He showed me several different models and we found one that would fit my needs and wants perfectly! Tony made the process fun, as opposed to stressful. At any point, again, there was no pressure to buy. I was concerned about pricing, and after the test drive, I really wanted the vehicle. So, we ran some numbers with his manager, Nathan, and he came up with some numbers that fit my budget. In the end, it worked for me and I ended up purchasing the vehicle. I would highly recommend Tony and the team at Oakridge Ford! More
Tony is awesome!! Tony was the salesman that came out to welcome me. We walked around the lot looking at trucks. I had done my research and knew exactly which truck I w Tony was the salesman that came out to welcome me. We walked around the lot looking at trucks. I had done my research and knew exactly which truck I wanted and what I willing to spend. Tony and I went on a test drive. He made me feel at ease. I ended up buying from Tony. Michael went through the financial side of the transaction. He made me understand EVERY detail about the transaction and warrantees. I would recommend this dealership and Tony if you are looking to buy a vehicle. More
Very helpful and caring Ralph was a very caring and helpful salesman. He did not pressure me and said if you have any questions i'm here. I've been looking for a vehicle Ralph was a very caring and helpful salesman. He did not pressure me and said if you have any questions i'm here. I've been looking for a vehicle for abit and i did not like how the sales people are right on you as soon as you step out of your vehicle. Ralph was not like that at all. I'm from Fort Erie ON and that did not bother him or the rest of the team . I was up in London visiting my daughter and decided to stop in and take a look. I'm very glad i did. I looked around and looked for Ralph and he answered all my questions and then some. I have boughten 6 vechicles so far and there was only one other salesman that i liked. When it is time for me to buy again i hope that Ralph is still working cause i would buy from him again and i will tell people where i bought my vehicle. I am very happy and very pleased with Oakridge Ford. Sincerely: BonnieBailey More
Like Friend Everybody is smiling and greeting every visit. I found best smile and finally purchased 2013 Ford Edge from Ralph Graves. He knows most car function Everybody is smiling and greeting every visit. I found best smile and finally purchased 2013 Ford Edge from Ralph Graves. He knows most car functions of high technology and explains until I understand everything like best friend. I was very comfortable and feel free to talk with him. Thank you. More
Above and beyond The staff at Oakridge went above and beyond my expectations for my new truck purchase. I could not be more happy. Thank you so much. The staff at Oakridge went above and beyond my expectations for my new truck purchase. I could not be more happy. Thank you so much. More
Fantastic service at a reasonable price! We recently traded in our Dodge Grand Caravan in for the sporty and fuel efficient Ford Escape. Braenden was our salesman and made the transaction se We recently traded in our Dodge Grand Caravan in for the sporty and fuel efficient Ford Escape. Braenden was our salesman and made the transaction seamless. He was upfront with the procedures and pricing; and was willing to go the distance to meet all of our automotive needs. His patience and perseverance paid off with the completion of the sale. The finance department was upfront with all our options and offered great advice. The overall experience was enjoyable. Thanks again! More
A company that stands behind their word I purchased a 2008 F-350 dually for my tent rental business from Oakridge Ford. The staff were very knowledgeable, friendly, and honest. I had a few i I purchased a 2008 F-350 dually for my tent rental business from Oakridge Ford. The staff were very knowledgeable, friendly, and honest. I had a few issues with the truck and they addressed and fixed all of the issues in a timely manner. While it was being taken care of, I was able to use a rental truck temporarily, which was very much appreciated. I would definitely recommend them and will be returning there for my next vehicle. More
Ralph Oakridge He is a good friend. He always tries to help me. At the same time he is funny. He will take care of all things which you have to deal with. He is a good friend. He always tries to help me. At the same time he is funny. He will take care of all things which you have to deal with. More