Oakridge Ford

Kal was great and listened to my wants and needs. He worked with me with financing and they were great on rolling over my previous car loan. I walked away with a brand new escape for the same price a He worked with me with financing and they were great on rolling over my previous car loan. I walked away with a brand new escape for the same price as my replacement vehicle More

My Bronco was the first dealer new vehicle for me - I did a lot of research and visited several dealers, Norm at Oakridge was the most professional yet easy going and made the process easy. He still takes th a lot of research and visited several dealers, Norm at Oakridge was the most professional yet easy going and made the process easy. He still takes the time to check in and make sure all's well with my ride. I'll be talking to Norm for my next new vehicle; thanks :) More

Took my Mustang in for a synthetic oil change and a rear differential service. I was quoted $305 at the time of booking. The bill came in at $649, including a 2.4% credit card surcharge. Not only does this differential service. I was quoted $305 at the time of booking. The bill came in at $649, including a 2.4% credit card surcharge. Not only does this dealership price gouge (my Honda, same size engine is over $50 less for the same oil change), but they clearly misrepresent their service pricing. And two messages to their managers expressing concern have gone unanswered. Obviously their text messages of “please reach out with any concerns” are completely meaningless. Stay very far away from this dealership. More

I do not even know where to begin with the horrible servive we received from them. I would stay far far away from this place. We purchased a Ford F150. Price was nagotitaed verbally and written but not servive we received from them. I would stay far far away from this place. We purchased a Ford F150. Price was nagotitaed verbally and written but not honored at the end. Communication issue on their behalf. Hani was the one that promised the “deal” and couldnt justify it. They wouldn’t cancel the contract and let us walk out. We contacted OMVIC and head manager Mark. Their “manager” Adil was just a miserable guy and just a horrible person to speak with. Made us purchase another vehicle. Used vehicle purchased was promised parts to be replaced only half was done. After many visits and wasted time they finally got it done. Take care home and register it and there is a recall on iy which they said there were none. The only person that was nice and understanding was Samira, but she couldn’t do much to help the situation. I have never ever had such a horrible experience pirchasing a car. So please save your time, energy and money. More

Extreme disappointment! They put my car through the car wash and ripped a piece of the door off and I was told to go through my insurance. I went for an oil change a They put my car through the car wash and ripped a piece of the door off and I was told to go through my insurance. I went for an oil change and had 6 on file from when I bought my car. They said that was never on file and couldn't find my bill of sale proving it. Removed my antenna and left it on my passengers seat when I went for the oil change. I called the service manager twice on consecutive days with no return call. I emailed the GM with the same result. I will be going to another ford dealership in town where customer service means something. Beware buyers! More

Norm got me into a 2024 Escape that met all my needs. He was great to work with and made my experience fast and easy. This is the second car I've bought with him and it's been a great experience every He was great to work with and made my experience fast and easy. This is the second car I've bought with him and it's been a great experience every time. More

Dan and Samira were amazing and helped me get into a new truck and I barely had to lift a finger. Smooth easy process and I look forward to working with them again. truck and I barely had to lift a finger. Smooth easy process and I look forward to working with them again. More

Terrible customer experience. They are wonderful when you are buying but all service after this has been awful. When trying to discuss work they did on our vehicle the service sta They are wonderful when you are buying but all service after this has been awful. When trying to discuss work they did on our vehicle the service staff was rude, cut us off whenever we tried to describe the issue and didn’t not attempt to rectify the problem in any way. Would not do business with them again- recommend finding a different dealership. More

I am very happy to have found a service with such a good quality of people and services, especially Miss Rosa Castrillón and Mr. Oscar Portillo. Thank you very much, Oakridge. quality of people and services, especially Miss Rosa Castrillón and Mr. Oscar Portillo. Thank you very much, Oakridge. More

Brought vehicle in at 8 am. no one called all day. We called at 3 pm and they still had not looked at it. We we told they would call in a half hour. We finally got a call one ho no one called all day. We called at 3 pm and they still had not looked at it. We we told they would call in a half hour. We finally got a call one hour later. Not impressed! We were told that they did not have the part to fix the issue. If we haven’t heard from them in two weeks to give them a call. What kind of service is that? More