Oakridge Ford
London, ON
Filter Reviews by Keyword
By Type
1,882 Reviews of Oakridge Ford
started out impressed left not impressed stopped in on saturday after toward to check out one of the new 2015 f150 crew cabs .. was seriously interested in the one i looked at and found the stopped in on saturday after toward to check out one of the new 2015 f150 crew cabs .. was seriously interested in the one i looked at and found the price was good ..the lady greeting was nice but the salesman i had turned me off. Took me to a back room in the dealership it was very dirty ..i do understand renovations .. but when i asked a couple questions the salesman told me to settle down and slow down ... not impressed and don't understand where his comment came from ? totally blew me out of the water .. and then was annoyed i wasn't going to buy that day rift away .. i was very up front and in no way miss led him as to my intentions of checking out the trucks i thought thats what shopping for new vehicle was ? perhaps i was wrong if you look you have to buy? wow guys i went because of the commercials and because i had a relative who once worked there. but the way i was treated just didn't sit right .. you had a great price but the initial appeal to buy from your dealership is just not there. i do realize i am only one persons review and i do figure that are lots of others beside me ho have come into your dealership so i really don't figure my review will mean much .. but i expected a lot more than . being belittled by a salesman. More
Love my Escape I just purchased a 2013 Ford Escape at Oakridge Ford. Tony took us for a test drive and was able to answer any question we asked. He was very friendly I just purchased a 2013 Ford Escape at Oakridge Ford. Tony took us for a test drive and was able to answer any question we asked. He was very friendly and I felt comfortable buying a vehicle from him. I would recommend Tony to any friends or family looking to purchase a car or truck. Thanks Tony. I love my Escape. More
Great team !! I recently purchased a 2012 Ford Fusion from Tony. He is very knowledgeable and courteous; no question was too small or insignificant. He , and Aaron I recently purchased a 2012 Ford Fusion from Tony. He is very knowledgeable and courteous; no question was too small or insignificant. He , and Aaron both treated me with respect and helped me make informed decisions. I would recommend Tony when looking for your new or used vehicle. More
Awesome Dealership and Awesome People Just bought a truck here, Tony walked us through the experience. He was very knowledgable and helpful! Made things very easy and got us the truck we n Just bought a truck here, Tony walked us through the experience. He was very knowledgable and helpful! Made things very easy and got us the truck we needed! Great place to look for your new vehicle! More
Very easy negotiation! I used the services of Oakridge Ford to purchase a 2011 Ford Fusion SEL, the price was a bit on the higher end of my budget, but my sales rep Travis w I used the services of Oakridge Ford to purchase a 2011 Ford Fusion SEL, the price was a bit on the higher end of my budget, but my sales rep Travis worked quite hard with his manager to work the price down into a more affordable range for me. I also had the car rust treated and undercoated, and after lifting the car up and taking a look, a very thorough and neat job was done of both services. Overall I am very happy with the fast and friendly service I received! More
A painful task made pain free! Oakridge is very fortunate to have Aaron McHaffie and Kelly Karl-Begg on their team. They represent your company with class and exceptional service. Oakridge is very fortunate to have Aaron McHaffie and Kelly Karl-Begg on their team. They represent your company with class and exceptional service. I was dreading this task and Kelly worked with me on price and got to where I was comfortable, she was very knowledgeable and caring. Aaron, was also exceptional, he made my purchase a positive experience and treated me with respect and kindness. I would come back to Oakridge just for these two people! More
Great experience buying our first Ford My husband and I had a fabulous experience purchasing out first Ford, an Edge, from Oakridge last week. We arrived with a list of "wants" and a max p My husband and I had a fabulous experience purchasing out first Ford, an Edge, from Oakridge last week. We arrived with a list of "wants" and a max price we were willing to pay, and Mike was great and found us two vehicles that matched our needs perfectly. Mike was honest while answering our questions and provided all the information we needed, and then some. We test drove both vehicles, and made a decision that night! We never felt pressured or rushed, and we both felt very comfortable and confident in our decision to purchase with Oakridge. We would recommend Mike, Jesse and the Oakridge team to our friends and family. More
Great Team! We bought our first car with Oakridge Ford! Travis was the gentleman who was helping my wife and I. He exhibited class, knowledge and made us both fee We bought our first car with Oakridge Ford! Travis was the gentleman who was helping my wife and I. He exhibited class, knowledge and made us both feel extremely comfortable. I have and will continue to recommend him to friends and family. More
The Travis Hollyman experience Travis sold me my 2014 Dodge Journey. He was very nice to talk to and deal wiith. Made sure that all my questions were answered. He was always ther Travis sold me my 2014 Dodge Journey. He was very nice to talk to and deal wiith. Made sure that all my questions were answered. He was always there to answer my questions even when he was not at work and if he did not know the answer he got the answer to me very quickly. Travis surley takes it to the next level of customer service and works very hard to get the vehcile that you want with no pressure from him. If you need a vehicle and are afraid of those pushy sales people, not to worry Travis is not one of them!. More
Basically lied to on every aspect of the sale Granted, I am a first time car buyer so maybe half the lies the sales people and even the finance people told me could have been avoided I am sorry to Granted, I am a first time car buyer so maybe half the lies the sales people and even the finance people told me could have been avoided I am sorry to say they weren't and the service I have received from the dealer has been so poor. Not only we were specifically told what was covered under our warranty, but lied to about it and the details. I remember asking specifics and told many times how it would be and how stress free and easy it is to bring in a vehicle. I purchased my vehicle from there in 2013. I have had to bring it in for service many times now and every time is a battle with the phone operators to get an appointment, if they don't transfer me to voice mail and forget i called first of all. Second, literally everything i was told was a lie. From warranty coverage, to where my vehicle came from. It's funny because I posted a very positive review of my overall impression once the sale was made because at the time it was fantastic and I felt like I made a great choice going to Oakridge ford. Now, I am taking the time out of my day to warn people they do whatever they can to make the sale, once the papers are signed this dealer literally does not care about you or your purchase despite the fact that you are locked into an agreement.I would not recommend going here at all. More