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O'Brians Automotive
Saskatoon, SK
93 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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93 Reviews of O'Brians Automotive
December 13, 2023
This experience purchasing my vehicle from the broad street location in Regina was the best. They made this experience very easy, I felt heard and like a valued customer, which isn’t always the easiest street location in Regina was the best. They made this experience very easy, I felt heard and like a valued customer, which isn’t always the easiest thing. I tend to be very headstrong, I know what I want and I’m not afraid to tell companies exactly how I feel about vehicles they are trying to sell me. They accommodated that very well! I’m not from the city, and my work schedule doesn’t allow me to visit often. They had the vehicle sent out to me 5 days after the purchase was made, which isn’t uncommon. What was a bit difficult was the porter, they had it ready to go a day prior got me excited for it and then the porters weren’t responding. This is at no fault of the two people I dealt with while purchasing (Tyler and Ron) it got sent out the next day and they were apologetic. They said a porter would be coming to get it on a Monday to add command start and left me with a vehicle which was very nice of them the porter came Tuesday. I had called the Monday twice to see what was up the staff that had answered said they would talk to Tyler but he was very busy. Again understandable. Now the same person I called the Wednesday to see where things were at. I guess to get down to the point is the porters although when I talked to the two Ive had so far and they were a delight I’m wondering why people aren’t responding and why people aren’t getting their job done. As for the person directing my calls and not getting back to me they were originally suppose to be the one selling me a car but booked an appointment for dental so missed out on my sale, and also was sitting very comfortably at his desk eating takeout afterwords. And I guess my concern is are if their answering your phones they should probably direct the calls a little better or ask the questions and get back to me themselves. Or be there when ur customer is trying to purchase a vehicle. I guess at the end of this I am most grateful for Ron and Tyler for their assistance. I’m pretty sure if the original person was assisting me I wouldn’t have left with a vehicle that day. More
by Morgan
Employees Worked With
Tyler merk Ron Perrin
November 25, 2023
Kris and James were very helpful in getting me a newer Mazda 3 within my budget in just a couple days, they gave me a good trade in price for an out of province vehicle as I didn’t want to go through the Mazda 3 within my budget in just a couple days, they gave me a good trade in price for an out of province vehicle as I didn’t want to go through the trouble of getting it inspected with SGI and I wanted something more fitting for the city anyways as I just moved from BC. They put a block heater in it for me as its just now getting cold without any more cost to me. Would definitely recommend these two guys they made it real easy for me to switch vehicles in a new province More
by Mason Payjack
Employees Worked With
Kris and James
November 21, 2023
Kris helped me get into a new vehicle and went above and beyond to make it happen in the small time frame i gave him. He is very easy to work with and answered all my questions promptly. Will definitely b beyond to make it happen in the small time frame i gave him. He is very easy to work with and answered all my questions promptly. Will definitely be coming back for future purchases. More
by cb
Employees Worked With
Kris Mccarthy
November 21, 2023
Kris the manager was fantastic, successfully put me in a 2020 f150 , very easy to work with him and the team . Beautiful truck was delivered 6 hours to my location, I’ll be buying another vehicle in near fu 2020 f150 , very easy to work with him and the team . Beautiful truck was delivered 6 hours to my location, I’ll be buying another vehicle in near future with them . Thanks guys More
by Robertvanderveer94
Employees Worked With
Kris
July 22, 2023
I bought a vehicle in end of may 2023, in under 2 months i have brought the vehicle 6times for a engine light issue. They can’t fix this issue, until yesterday i told them to take back the vehicle and cance i have brought the vehicle 6times for a engine light issue. They can’t fix this issue, until yesterday i told them to take back the vehicle and cancel the loan. I was told they can’t do that as the they will try again fixing the issue and would not provide any loaner car in meantime. Also they are very dishonest about their vehicles history and was told to do whatever i can as in under no circumstances they would take back the vehicle. Instead told me to trade in the vehicle for a new one. I can go on with all their behaviour and false advertising. If you are reading this please make sure DO NOT BUY FROM THEM. Most dishonest people i have ever seen. More
by Desaidhaval.99
Employees Worked With
Simmab wasi and Denny , Blair Huber, Adam Lloyd, Brett Finell
June 30, 2023
Regina location gave me Very poor service gave me a runaround. Requested info on a few trucks, before even getting details on these trucks they requested my personal details ran my Credit score, appl runaround. Requested info on a few trucks, before even getting details on these trucks they requested my personal details ran my Credit score, applied for application of financing and then proceeded to not respond. I received an email of approval for purchase and after mutual request for truck details and no response I called. The truck I was inquiring on just sold today when my inquire was yesterday. They wasted my time, took my personal info ran my credit score approved me for financing ultimately effecting my score a little and did nothing to even assist me with my original request for info on truck. More
by Tammy
Employees Worked With
Cortnee Wagner & Danielle Gassner
