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Northstar GM
Cranbrook, BC
214 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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214 Reviews of Northstar GM
October 05, 2019
Always a great experience with knowledgeable staff and top shelf customer service. Will take my truck here for everything I need done and will purchase from here again top shelf customer service. Will take my truck here for everything I need done and will purchase from here again More
by J
Employees Worked With
Northstar Admin
September 07, 2019
Sales Staff Kyle Nilson Kyle was very knowledgeable to us. Made us feel comfortable. Showed us around the building. Introduced us to some of the staff. Kyle got back to us Kyle was very knowledgeable to us. Made us feel comfortable. Showed us around the building. Introduced us to some of the staff. Kyle got back to us on the price would get for our truck also the difference in the price of the new GMC. More
by Bubba
Employees Worked With
Kyle Nilson, Travis Young
August 09, 2019
Professional Great job thanks again, the work done on our Terrain went well and professional service. The staff was helpful, courteous and informative. Definitely Great job thanks again, the work done on our Terrain went well and professional service. The staff was helpful, courteous and informative. Definitely come again to Northstar More
by RDT61
Employees Worked With
Northstar Admin
August 09, 2019
No pressure Kyle was extremely helpful and knowledgeable about all aspects of the sale. He followed up on my questions in a timely manner and ensured the whole e Kyle was extremely helpful and knowledgeable about all aspects of the sale. He followed up on my questions in a timely manner and ensured the whole experience was positive. More
by Jonog
Employees Worked With
Kyle Nilson
July 17, 2019
Friendly, timely and efficient I received a courtesy call to let me know of some outstanding vehicle recalls. Called them Tuesday, had an appointment Wednesday and everything was co I received a courtesy call to let me know of some outstanding vehicle recalls. Called them Tuesday, had an appointment Wednesday and everything was completed within 8 minutes of my arrival. Well done! More
by Len
Employees Worked With
Adrian Wrona, Mike Toth, Lou Williams and Pat Spring
July 01, 2019
Great service Warranty issue with the transmission found the only part in western Canada got shorted in repair done when promised. Great people that care about the Warranty issue with the transmission found the only part in western Canada got shorted in repair done when promised. Great people that care about the client. Highly recommend this dealership More
by Lmr
Employees Worked With
Mike, Adrian Lou and Kyle
May 23, 2019
Fantastic Oil change. Service check. Very friendly staff. Remembered me by name. Clean. Free coffee. All sales employees very friendly. Very clean through out Oil change. Service check. Very friendly staff. Remembered me by name. Clean. Free coffee. All sales employees very friendly. Very clean through out the building. . More
by Religion63
Employees Worked With
Lou, Mike. Adriane
April 10, 2019
Favourite GM dealership I have dealt with various dealerships over the years and Northstar is always a pleasure to deal with! whether it’s service, purchase or leasing, they I have dealt with various dealerships over the years and Northstar is always a pleasure to deal with! whether it’s service, purchase or leasing, they are always freindly, curtious and professional. More
by KC
Employees Worked With
Derek Spring and service techs
April 05, 2019
Exceptional!! Very impressed with the amount of time it took to get me in and out of the dealership with exceptional service. I was on a time crunch and they hooked Very impressed with the amount of time it took to get me in and out of the dealership with exceptional service. I was on a time crunch and they hooked me up good. 2 thumbs up to the staff working on my ride, 2 thumbs up to the front end staff who handled the logistics, and 2 thumbs up and a high five to Pat Spring for the last minute hook up. Highly recommend North Star for all your vehicle needs. Thanks guys :) More
by DannoTime
Employees Worked With
Mike Toth, Pat Spring, and not sure who did the work.
