Northstar GM

purchase of a 2020 Chevy Bolt Buying a 2020 Chevy Bolt was a big decision for us. Luckily, the sales representative we contacted at Northstar GM in Cranbrook was Jim Barber. Jim gu Buying a 2020 Chevy Bolt was a big decision for us. Luckily, the sales representative we contacted at Northstar GM in Cranbrook was Jim Barber. Jim guided us through every step of the process of researching and understanding electric cars, and applying for the Government and Scrap It program initiatives. JIm answered all our questions, and since we were unable to make the 5 hour trip to Cranbrook until recently, he sent us photos, suggested links to informative sites and promptly returned all our messages.From that first phone call to the moment we drove out of the carlot in our shiny new Cayenne Chevy Bolt, Jim guided us every step of the way. We especially valued his efforts to secure and install a complete set of winter wheels for our new car before we arrived. Our summer wheels were neatly bagged and ready to be loaded, which Jim did, in the spacious cargo space. Jim Barber's customer service was exceptional. We were treated in a friendly and efficient manner by all the staff at Northstar GM in Cranbrook and would highly recommend their service. More

Great service. All staff are very helpful and make sure you are looked after in a timely manner. Appreciate always being taken care of in a professional manner. you are looked after in a timely manner. Appreciate always being taken care of in a professional manner. More

James was very helpful. He went above and beyond. He was able ti explain everything about the vehicle. Great service!!!! Thumbs up 👍🏼 to James and his team at GMC Fernie branch able ti explain everything about the vehicle. Great service!!!! Thumbs up 👍🏼 to James and his team at GMC Fernie branch More

I was very pleased with the promptness of the service I was provided with the repairs of my truck. The service was thorough and to the point. I would feel very comfortable bring my vehicle back for other s was provided with the repairs of my truck. The service was thorough and to the point. I would feel very comfortable bring my vehicle back for other services. Thank you GM Northstar! More

I can’t say enough about these great guys! Went to them with a problem that wasn’t taken care of at another dealership. They managed to fit me in even although it was Friday of a holiday weekend and fixed with a problem that wasn’t taken care of at another dealership. They managed to fit me in even although it was Friday of a holiday weekend and fixed the problem. Great front counter service from Adrian and Lou; a real plus to be greeted as soon as you enter the service area. Five Stars all round 😊 More

As always very professional happy and easy to talk with. Service was done in a reasonable time and the coffee was hot. Thanks for the great service. Phil Service was done in a reasonable time and the coffee was hot. Thanks for the great service. Phil More

Always a great experience with knowledgeable staff and top shelf customer service. Will take my truck here for everything I need done and will purchase from here again top shelf customer service. Will take my truck here for everything I need done and will purchase from here again More

Great service from the time I walked in to the time I picked up. Liked the texts to keep me informed on what was happening. picked up. Liked the texts to keep me informed on what was happening. More

Sales Staff Kyle Nilson Kyle was very knowledgeable to us. Made us feel comfortable. Showed us around the building. Introduced us to some of the staff. Kyle got back to us Kyle was very knowledgeable to us. Made us feel comfortable. Showed us around the building. Introduced us to some of the staff. Kyle got back to us on the price would get for our truck also the difference in the price of the new GMC. More

No pressure Kyle was extremely helpful and knowledgeable about all aspects of the sale. He followed up on my questions in a timely manner and ensured the whole e Kyle was extremely helpful and knowledgeable about all aspects of the sale. He followed up on my questions in a timely manner and ensured the whole experience was positive. More