Northstar GM
Cranbrook, BC
Filter Reviews by Keyword
By Type
217 Reviews of Northstar GM
Our vehicle has been to many dealerships in Canada and the US with a parking brake problem, Northstar finally fixed the problem properly, Thanks the service was amazing. Jeff Watson the US with a parking brake problem, Northstar finally fixed the problem properly, Thanks the service was amazing. Jeff Watson More
Was greeted upon arrival. Service rep was pleasant and asked what level of service was required. Service was completed on time. The drive thru service bay makes service a pleasant experience asked what level of service was required. Service was completed on time. The drive thru service bay makes service a pleasant experience More
Very good With all this madness in our world today..they had me in and out fast. Even washed my truck!! Yay! Thanks! will be back. Wish it wasn't so expens With all this madness in our world today..they had me in and out fast. Even washed my truck!! Yay! Thanks! will be back. Wish it wasn't so expensive but ... what can you do right? More
Great service Nothing but good things to say about my experience with Northstar GM.. Bought the truck over the phone. When I arrived Jimmy Heller had all the pape Nothing but good things to say about my experience with Northstar GM.. Bought the truck over the phone. When I arrived Jimmy Heller had all the paper work completed. He explained all forms ect. and all that was required was a few signatures. Definitely would recommend this dealership for your purchase. More
I dropped my truck off for service and was advised of recalls that had not been dealt with , when I picked my truck up all had been corrected! Excellent customer service as always. recalls that had not been dealt with , when I picked my truck up all had been corrected! Excellent customer service as always. More
The parts guys wasnt to friendly. I wont deal with him again. And couldnt help what i was looking for. Dealt with him before. Need 2 two parts guys again. And couldnt help what i was looking for. Dealt with him before. Need 2 two parts guys More
purchase of a 2020 Chevy Bolt Buying a 2020 Chevy Bolt was a big decision for us. Luckily, the sales representative we contacted at Northstar GM in Cranbrook was Jim Barber. Jim gu Buying a 2020 Chevy Bolt was a big decision for us. Luckily, the sales representative we contacted at Northstar GM in Cranbrook was Jim Barber. Jim guided us through every step of the process of researching and understanding electric cars, and applying for the Government and Scrap It program initiatives. JIm answered all our questions, and since we were unable to make the 5 hour trip to Cranbrook until recently, he sent us photos, suggested links to informative sites and promptly returned all our messages.From that first phone call to the moment we drove out of the carlot in our shiny new Cayenne Chevy Bolt, Jim guided us every step of the way. We especially valued his efforts to secure and install a complete set of winter wheels for our new car before we arrived. Our summer wheels were neatly bagged and ready to be loaded, which Jim did, in the spacious cargo space. Jim Barber's customer service was exceptional. We were treated in a friendly and efficient manner by all the staff at Northstar GM in Cranbrook and would highly recommend their service. More
Great service. All staff are very helpful and make sure you are looked after in a timely manner. Appreciate always being taken care of in a professional manner. you are looked after in a timely manner. Appreciate always being taken care of in a professional manner. More
James was very helpful. He went above and beyond. He was able ti explain everything about the vehicle. Great service!!!! Thumbs up 👍🏼 to James and his team at GMC Fernie branch able ti explain everything about the vehicle. Great service!!!! Thumbs up 👍🏼 to James and his team at GMC Fernie branch More