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Northstar GM

Cranbrook, BC

4.6
217 Reviews

1816 Cranbrook St N

Cranbrook, BC

V1C 3T1

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217 Reviews of Northstar GM

April 20, 2020

Our vehicle has been to many dealerships in Canada and the US with a parking brake problem, Northstar finally fixed the problem properly, Thanks the service was amazing. Jeff Watson More

by jeffwats
Recommend Dealer
Yes
Employees Worked With
Mike, Northstar Admin
April 13, 2020

Was greeted upon arrival. Service rep was pleasant and asked what level of service was required. Service was completed on time. The drive thru service bay makes service a pleasant experience More

by rob_hunter
Recommend Dealer
Yes
Employees Worked With
Adrian and Jim
March 26, 2020

Very good With all this madness in our world today..they had me in and out fast. Even washed my truck!! Yay! Thanks! will be back. Wish it wasn't so expens More

by bmpaniec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry don't know the names of the two ladies who served me. They were very nice though.
March 11, 2020

Problem I brought my vehicle in for, for the 3rd time cost me another $400 and I isn’t fixed it all started after having a brake job done More

by Gary
Recommend Dealer
No
Employees Worked With
Northstar Admin
March 02, 2020

Great service Nothing but good things to say about my experience with Northstar GM.. Bought the truck over the phone. When I arrived Jimmy Heller had all the pape More

by porschatheschnauzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Heller
February 08, 2020

I dropped my truck off for service and was advised of recalls that had not been dealt with , when I picked my truck up all had been corrected! Excellent customer service as always. More

by Jamyamy63
Recommend Dealer
Yes
Employees Worked With
Mike Toth, Northstar Admin
January 31, 2020

The parts guys wasnt to friendly. I wont deal with him again. And couldnt help what i was looking for. Dealt with him before. Need 2 two parts guys More

by jjcrumblebee
Recommend Dealer
No
Employees Worked With
Wally
January 23, 2020

purchase of a 2020 Chevy Bolt Buying a 2020 Chevy Bolt was a big decision for us. Luckily, the sales representative we contacted at Northstar GM in Cranbrook was Jim Barber. Jim gu More

by Happy Bolt Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barber, Jared Young the General Manager, Travis the Financial Manager, Cathy the kindly shuttle car driver, Michelle the receptionist
January 14, 2020

Great service. All staff are very helpful and make sure you are looked after in a timely manner. Appreciate always being taken care of in a professional manner. More

by Lara
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
December 22, 2019

James was very helpful. He went above and beyond. He was able ti explain everything about the vehicle. Great service!!!! Thumbs up 👍🏼 to James and his team at GMC Fernie branch More

by acesantos
Recommend Dealer
Yes
Employees Worked With
JAMES HELLER