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Northstar GM

Cranbrook, BC

4.6
219 Reviews

1816 Cranbrook St N

Cranbrook, BC

V1C 3T1

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219 Reviews of Northstar GM

February 14, 2025

Fast great service. Love the complimentary shuttle. Wish our 2022 history could be amalgamated into our new phone number account More

by shc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service, Northstar Admin
February 04, 2025

Sales experience has always been good. Service department, in my view is generally good, especially Lou since he has so much experience. More

by wally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
January 15, 2025

A Oil change was undertaken for this service visit and as usual handled quickly and thoroughly. More

by CadillacJack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
December 24, 2024

Staff were patient and engaging regarding the issues and explained the service process very well. More

by EKcanyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
December 22, 2024

Prompt and courteous service. I dealt with Lou who has a lot of experience and knowledge. Although it was a warranty situation they determined what the issues were on my Yukon. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
November 24, 2024

I recently had my 2023 Silverado in for recall repair. The staff were great to deal with and the service was excellent! They even have a free shuttle service. More

by Paul W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
November 01, 2024

Our salesman, Dan was just great! ! Travis, day of the final paperwork was quick and knowledgeable. We have been long time customers and remain satisfied with our customer service over More

by Kimoreen
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
October 11, 2024

Pleasant, accessible, confident, efficient, reliable. Explain everything, did what I asked in a timely fashion. Cost was as quoted. More

by Nellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
September 19, 2024

Great service regarding a recall matter with my car. I was booked in quickly once the part arrived. More

by lhog2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Mike
August 02, 2024

Friendly service every time, we have come to trust them with both our vehicles. Thanks Northstar. More

by Hfhay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service managers, Northstar Admin
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