Northstar GM

Sales experience has always been good. Service department, in my view is generally good, especially Lou since he has so much experience. Service department, in my view is generally good, especially Lou since he has so much experience. More

A Oil change was undertaken for this service visit and as usual handled quickly and thoroughly. usual handled quickly and thoroughly. More

Staff were patient and engaging regarding the issues and explained the service process very well. explained the service process very well. More

Prompt and courteous service. I dealt with Lou who has a lot of experience and knowledge. Although it was a warranty situation they determined what the issues were on my Yukon. I dealt with Lou who has a lot of experience and knowledge. Although it was a warranty situation they determined what the issues were on my Yukon. More

I recently had my 2023 Silverado in for recall repair. The staff were great to deal with and the service was excellent! They even have a free shuttle service. The staff were great to deal with and the service was excellent! They even have a free shuttle service. More

Our salesman, Dan was just great! ! Travis, day of the final paperwork was quick and knowledgeable. We have been long time customers and remain satisfied with our customer service over ! Travis, day of the final paperwork was quick and knowledgeable. We have been long time customers and remain satisfied with our customer service over all. More

Pleasant, accessible, confident, efficient, reliable. Explain everything, did what I asked in a timely fashion. Cost was as quoted. Explain everything, did what I asked in a timely fashion. Cost was as quoted. More

Great service regarding a recall matter with my car. I was booked in quickly once the part arrived. I was booked in quickly once the part arrived. More

Friendly service every time, we have come to trust them with both our vehicles. Thanks Northstar. with both our vehicles. Thanks Northstar. More

Not happy at all with the service this time. Northstar used to be so good and now not so much. The upselling is ridiculous, and the upselling when they didn’t even remove the filters to know if Northstar used to be so good and now not so much. The upselling is ridiculous, and the upselling when they didn’t even remove the filters to know if they needed cleaning. When we lifted the hood there was no visible fingerprints or even a movement of the dust under the hood to indicate that they saw they needed changing. But sent me a text within minutes of leaving the dealership saying that my filters are dirty and need to be changed. Such a disappointment. Definitely will think before going back again for an oil change. More