Northstar GM

Needing Immediate Service While out of town our AC needed recharging. I called and an appointment was made for the next day.for when I returned from our trip Great service. T While out of town our AC needed recharging. I called and an appointment was made for the next day.for when I returned from our trip Great service. Thanks More

I booked appointment to get the tires rotated, oil change & something wrong with the steering. It had a tight spot turning back from left turns. The oil change & rotation was good but I had to pay $100.00 fo & something wrong with the steering. It had a tight spot turning back from left turns. The oil change & rotation was good but I had to pay $100.00 for them to tell me there is nothing wrong with the steering?!! I brought it to them because of the steering. Did anyone even take it for a ride? On my way home it was both turns now, there was a tight spot turning back to straight. Real nice. I text them to tell them it’s worse now & I was told it would be up dated in my file & he would talk to his shop foreman to try to rectify the problem. Hopefully I hear back from the dealership, I guess it won’t be til after the long weekend now. So not too happy as it costs me to drive there& my time to be charged $100.00 extra dollars & tell me nothing is wrong with the steering. I don’t get it, do we have to start dealing in Alberta to get some good service? Or What??? You spend $60,000.00+ dollars on a Truck & they still want to charge you for fixing nothing. The problem is still here?!! More

Will go back, awesome service and fair pricing! People at Northstar are very friendly and go out of their way to help. I will go back! Northstar are very friendly and go out of their way to help. I will go back! More

Great During this Pandemic, North Star did a very good job of making me feel safe to go there and to also use their shuttle. Thank you! During this Pandemic, North Star did a very good job of making me feel safe to go there and to also use their shuttle. Thank you! More

Service support from Fernie dealership was fast, friendly and good value. Was able to schedule a time with little need to wait. Would highly recommend. and good value. Was able to schedule a time with little need to wait. Would highly recommend. More

I had great service yesterday, I had a car available and ready for me as I had other appointments to do in Cranbrook, I appreciate that as I’m from out of town👍 I was surprised that the recalls were done q ready for me as I had other appointments to do in Cranbrook, I appreciate that as I’m from out of town👍 I was surprised that the recalls were done quick good job guys 👍 More

Everything went smooth just like it’s supposed to.be What’s up with this survey isn’t the first line above good enough, l guess not so I’ll Just keep rambling on to.be What’s up with this survey isn’t the first line above good enough, l guess not so I’ll Just keep rambling on More

The dealer ship was a great choice. They were very professional. We will see as I have sum professional services that I need to address for aftermarket I Products I’m looking at professional. We will see as I have sum professional services that I need to address for aftermarket I Products I’m looking at More

Our vehicle has been to many dealerships in Canada and the US with a parking brake problem, Northstar finally fixed the problem properly, Thanks the service was amazing. Jeff Watson the US with a parking brake problem, Northstar finally fixed the problem properly, Thanks the service was amazing. Jeff Watson More

Was greeted upon arrival. Service rep was pleasant and asked what level of service was required. Service was completed on time. The drive thru service bay makes service a pleasant experience asked what level of service was required. Service was completed on time. The drive thru service bay makes service a pleasant experience More