Northstar GM
Cranbrook, BC
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213 Reviews of Northstar GM
In regards to the omissions no changes were made? It In regards to the omissions no changes were made? It all change was done but apparently they couldn’t grease one nipple on the front end? So it In regards to the omissions no changes were made? It all change was done but apparently they couldn’t grease one nipple on the front end? So it never got greased again? More
This was my sister’s vehicle and you got it in very quickly and were able to diagnose and fix the issue in the same day. Much appreciated. quickly and were able to diagnose and fix the issue in the same day. Much appreciated. More
Excellent service. We have always had a great experience hence why we have purchased 6 vehicles there. They always go above and beyond for the customer. hence why we have purchased 6 vehicles there. They always go above and beyond for the customer. More
New to the area. Dropped in to arrange service. received immediate friendly service with full cost explanation before and after service, including pickup method. Also described service area process for futu immediate friendly service with full cost explanation before and after service, including pickup method. Also described service area process for future visits ( ie drop-in okay for oil changes, ...). More
Great service!, went in for an oil change and inquired about some window visors if they had any and if possible to be put on and they did that was awesome and was offered a car by Travis which I really ap about some window visors if they had any and if possible to be put on and they did that was awesome and was offered a car by Travis which I really appreciated, and when handing the keys back to Travis he said any time I need a car it wouldn’t be problem! Awesome!👍👍 More
I love the quick service oil change bays. Fast and efficient. I would definitely recommend North Star service department. And I appreciate that the staff are friendly and helpful. efficient. I would definitely recommend North Star service department. And I appreciate that the staff are friendly and helpful. More
The service personal are friendly and knowledgeable. Good value for the dollar. I will go back again. I would recommend this dealer to people I know. value for the dollar. I will go back again. I would recommend this dealer to people I know. More
Needing Immediate Service While out of town our AC needed recharging. I called and an appointment was made for the next day.for when I returned from our trip Great service. T While out of town our AC needed recharging. I called and an appointment was made for the next day.for when I returned from our trip Great service. Thanks More
I booked appointment to get the tires rotated, oil change & something wrong with the steering. It had a tight spot turning back from left turns. The oil change & rotation was good but I had to pay $100.00 fo & something wrong with the steering. It had a tight spot turning back from left turns. The oil change & rotation was good but I had to pay $100.00 for them to tell me there is nothing wrong with the steering?!! I brought it to them because of the steering. Did anyone even take it for a ride? On my way home it was both turns now, there was a tight spot turning back to straight. Real nice. I text them to tell them it’s worse now & I was told it would be up dated in my file & he would talk to his shop foreman to try to rectify the problem. Hopefully I hear back from the dealership, I guess it won’t be til after the long weekend now. So not too happy as it costs me to drive there& my time to be charged $100.00 extra dollars & tell me nothing is wrong with the steering. I don’t get it, do we have to start dealing in Alberta to get some good service? Or What??? You spend $60,000.00+ dollars on a Truck & they still want to charge you for fixing nothing. The problem is still here?!! More