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Northstar GM

Cranbrook, BC

4.6
213 Reviews

1816 Cranbrook St N

Cranbrook, BC

V1C 3T1

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213 Reviews of Northstar GM

January 21, 2021

The oil change went very well. Friendly and courteous. They also noticed my cabin air filter was very dirty so asked me if I wanted it changed so I did. Very good. More

by myktechnical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 06, 2021

Friendly and fast same day service. offered to arrange a ride.I did not need one. I have had good service from Northstar on my Colorado. I dealt with Mike More

by rcselby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
January 01, 2021

Very poor customer service. Took a week to confirm transmission was gone on a brand new Denali with only 4000 km. I had to call them every day for the first 4 days before they finally started to updat More

by Kevin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department and manager
December 21, 2020

Lou is always helpful. Good service from parts. Quick fix. Place to go for Chevy parts and service. . Will be back again. Merry Christmas to all More

by Lars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou and others
December 05, 2020

Thank you! the great customer service last week, changed my wheels over and a safety check in a promptly time! And always a friendly service team! Thanks!! More

by HWalker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Toth and Jordan Fiorentino, Northstar Admin
November 09, 2020

Friendly, fast and good service. We certainly will recommend Northstar to our fiends and family! Thank you so much for the good service you guys provided! More

by Huskystar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
October 31, 2020

2017 Silverado 2500 has had ongoing electrical issues 2 weeks after buying it brand new. Chevy won’t stand good for it, although the mechanic remembers the ongoing issues with the truck and the work/servic More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sheena has been excellent in dealing with this
October 29, 2020

Been dealing there for 15 years plus,Always have excellent service!! Always accommodating to my work schedule and get my vehicle in right away. Nice to have shuttle service too. Well done. More

by Dlpesce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
October 29, 2020

Service was prompt and efficient even though it was just a tire rotation but well done. Polite and friendly staff and comfortable waiting area. Good coffee too. More

by ngmvery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou
October 27, 2020

Friendly staff. Quick and easy drop off and pick up of the car. Northstar stores your tires at no extra cost which is very handy! More

by Megan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Northstar Admin
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