Northstar GM

I always get great service. It is very easy to make an appointment and I am always in and out very quickly. The crew in the service department are awesome! appointment and I am always in and out very quickly. The crew in the service department are awesome! More

Service was great and price was great. Happy to have my GMC worked on here as the shop is always clean and the staff friendly. GMC worked on here as the shop is always clean and the staff friendly. More

Everyone great to deal with in, all dept we interacted with. Pricing good, products great. All went above & beyond in helping us get our vehicle . Love our Yukon! with. Pricing good, products great. All went above & beyond in helping us get our vehicle . Love our Yukon! More

Dealership had previously worked on vehicle to resolve problem, costing hundreds. When problem reappeared after less then 80 days and less then 3,000 kms went back for warranty work. Service department problem, costing hundreds. When problem reappeared after less then 80 days and less then 3,000 kms went back for warranty work. Service department then advised new problem ( though it had same error codes). They did not repair, charged for checking vehicle out and wanted larger sum for new repair. They did not offer reason for different diagnosis then original or help new resolve of problem. Do not recommend this dealership. More

I arranged for servicing Tuesday, February 9 at 11:00 AM. When I arrived the service technician had my name and service requirements ready. I added a break inspection and a full 60,000 KM Service. The car wa When I arrived the service technician had my name and service requirements ready. I added a break inspection and a full 60,000 KM Service. The car was to be ready by 2:00PM. When I arrived the car was waiting in the parking lot. It was a very efficient service. Well done. More

I was very pleased with the Sevices I received taking my truck into North star in Cranbrook. All the staff was very helpful and had the parts I needed on hand. Would highly recommend. truck into North star in Cranbrook. All the staff was very helpful and had the parts I needed on hand. Would highly recommend. More

Excellent service! Great to deal with and pricing is great as well as combiner of death metal and grung with country tones to boot stomp great as well as combiner of death metal and grung with country tones to boot stomp More

The oil change went very well. Friendly and courteous. They also noticed my cabin air filter was very dirty so asked me if I wanted it changed so I did. Very good. They also noticed my cabin air filter was very dirty so asked me if I wanted it changed so I did. Very good. More

Friendly and fast same day service. offered to arrange a ride.I did not need one. I have had good service from Northstar on my Colorado. I dealt with Mike ride.I did not need one. I have had good service from Northstar on my Colorado. I dealt with Mike More

Very poor customer service. Took a week to confirm transmission was gone on a brand new Denali with only 4000 km. I had to call them every day for the first 4 days before they finally started to updat transmission was gone on a brand new Denali with only 4000 km. I had to call them every day for the first 4 days before they finally started to update me. Would not do anything to try and get my truck back sooner. More