Northstar GM
Cranbrook, BC
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215 Reviews of Northstar GM
We have used the services of this dealership for several years and found the staff courteous and reliable. We.will continue to be a repeat customer years and found the staff courteous and reliable. We.will continue to be a repeat customer More
Excellent service over all.Purchased in March, needed Excellent service over all. Purchased in March, needed oil change without notice. It was done instantly, couple of upgrades and curtesy car was prov Excellent service over all. Purchased in March, needed oil change without notice. It was done instantly, couple of upgrades and curtesy car was provided. Thank you More
I always receive fast and friendly service all the time at Northstar. They are always willing to help to get it right and keep the customer happy. at Northstar. They are always willing to help to get it right and keep the customer happy. More
Excellent, fast service, great service advisors and manager, clean waiting room, love the coffee machine, very good and truthful service. Would recommend this dealership to many. manager, clean waiting room, love the coffee machine, very good and truthful service. Would recommend this dealership to many. More
Great service! I dropped my truck off with them and first thing Adrian said was do I need a vehicle to get around, that’s awesome! Being from out of town I really appreciated that, very knowledgeable on what thing Adrian said was do I need a vehicle to get around, that’s awesome! Being from out of town I really appreciated that, very knowledgeable on what my truck got done to it and what will need done in the future. 👍 More
I always get great service. It is very easy to make an appointment and I am always in and out very quickly. The crew in the service department are awesome! appointment and I am always in and out very quickly. The crew in the service department are awesome! More
Everyone great to deal with in, all dept we interacted with. Pricing good, products great. All went above & beyond in helping us get our vehicle . Love our Yukon! with. Pricing good, products great. All went above & beyond in helping us get our vehicle . Love our Yukon! More
Dealership had previously worked on vehicle to resolve problem, costing hundreds. When problem reappeared after less then 80 days and less then 3,000 kms went back for warranty work. Service department problem, costing hundreds. When problem reappeared after less then 80 days and less then 3,000 kms went back for warranty work. Service department then advised new problem ( though it had same error codes). They did not repair, charged for checking vehicle out and wanted larger sum for new repair. They did not offer reason for different diagnosis then original or help new resolve of problem. Do not recommend this dealership. More
I arranged for servicing Tuesday, February 9 at 11:00 AM. When I arrived the service technician had my name and service requirements ready. I added a break inspection and a full 60,000 KM Service. The car wa When I arrived the service technician had my name and service requirements ready. I added a break inspection and a full 60,000 KM Service. The car was to be ready by 2:00PM. When I arrived the car was waiting in the parking lot. It was a very efficient service. Well done. More