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Northstar GM

Cranbrook, BC

4.6
217 Reviews

1816 Cranbrook St N

Cranbrook, BC

V1C 3T1

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217 Reviews of Northstar GM

May 23, 2019

Fantastic Oil change. Service check. Very friendly staff. Remembered me by name. Clean. Free coffee. All sales employees very friendly. Very clean through out More

by Religion63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou, Mike. Adriane
April 10, 2019

Favourite GM dealership I have dealt with various dealerships over the years and Northstar is always a pleasure to deal with! whether it’s service, purchase or leasing, they More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Spring and service techs
Apr 12, 2019 -

Northstar GM responded

Fantastic! Thank you very much for your outstanding feedback and for doing business with us!

April 05, 2019

Exceptional!! Very impressed with the amount of time it took to get me in and out of the dealership with exceptional service. I was on a time crunch and they hooked More

by DannoTime
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Toth, Pat Spring, and not sure who did the work.
Apr 12, 2019 -

Northstar GM responded

And we send you 2 thumbs up for doing business with us and for sharing your feedback, it is very helpful to us. Have a great day!

March 02, 2019

Overall good information and polite We have not dealt with any other dealership for our 2012 equinox in the 4 years we’ve lived in Cranbrook.. the only thing I don’t understand is flat r More

by littletrees2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know
February 28, 2019

Excellent service The service manager is very helpful and explained everything to me. He went above and beyond to ensure my truck was fixed properly. Thank you More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William ?
Apr 12, 2019 -

Northstar GM responded

We are always happy to help, thank you for servicing your vehicle with us!

February 11, 2019

All around excellent dealership Excellent dealership. Awesome staff and absolutely fantastic customer service. They work very efficiently and always put their customers needs first. More

by Mdaprocida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou, Mike, Adrian, Dean.
Apr 12, 2019 -

Northstar GM responded

Wow, that's what we like to hear! thanks a lot for your great feedback and your open recommendation.

December 01, 2018

Recall Overall service from start to finish was great ...I was told how long it would take and was very close to that, also Great and friendly shuttle provid More

by Sp123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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