North Edmonton Kia

Best Ever!! So, for months we looked different SUVs at Ford, Toyota, Lincoln, Kia, Subaru, Dodge/Jeep and we researched every other vehicle in a couple different So, for months we looked different SUVs at Ford, Toyota, Lincoln, Kia, Subaru, Dodge/Jeep and we researched every other vehicle in a couple different SUV/CUV classes. We were going from two vehicles down to one, and we were determined to find the ride that suited both of us, and our lifestyle. We had our eye on the Sorento from the beginning and had visited two other Kia dealerships in Edmonton but we had a couple off putting experiences. In the end I was ready to make a deal with Toyota, but suddenly, late one Saturday afternoon, I decided to make a trip to NE Kia to see if I could salvage the Sorento idea because, really, it's the best value for money in its class (and quite possibly the class above) and we really liked the features and styling. As soon as I walked into the dealership I was met by sales manager, Michael, and we had a nice chat, and soon after I was dealing with Steven Redfearn in sales. This was a no xx experience right from the get-go. I was able to just talk with Steven without having to cut through the usual sales schtick and script. He's well versed in the products, and was full of different ideas to make a deal work for both parties. Along the way as finance got involved, we all learned more and the team was able to set up a deal that helped us immensely. Honestly, after buying 9 vehicles between my wife and I since 1999, this was at the top of our dealer experiences; I could not say enough nice things about our NE Kia team, Michael, Steven, Olivia, and Brittany. This was not only a painless experience but pain relieving. I know that sounds cryptic, but you'll have to find out for yourself just how awesome dealing with North Edmonton Kia really is. More

Vehicle upgrade Wasn't looking for an upgrade but travonne gave me a call informing me of a deal they were having with the 2016 models. Made appt for further informa Wasn't looking for an upgrade but travonne gave me a call informing me of a deal they were having with the 2016 models. Made appt for further information. She was really good at explaining the deal and finding out which vehicle and features would best suit my needs/wants and placed me into a vehicle to test drive. Since my bad experience purchasing a vehicle at the west Edmonton kia before north was opened i was really happy dealing with someone who wasn't trying to play me and was honest and approachable unlike the stereotypical car salesman. The other dealership having had a bad experience made it difficult to fully enjoy my vehicle i bought from them so it was nice to have the option to upgrade and feel good about my vehicle. Mike was great going over the deal in place and Olivia was great in the finance office. I had been taking my previous vehicle at North Edmonton Kia for servicing and also received really good service from amelie and others in that department. Having the shuttle service is awesome. Thanks for all of your help. Really good service at North Edmonton kia with every visit. More

Best Customer Service! I visited different 6 dealerships over the course of 2 weeks (all different brands) to find the vehicle that best suited me. At North Edmonton Kia the I visited different 6 dealerships over the course of 2 weeks (all different brands) to find the vehicle that best suited me. At North Edmonton Kia the staff I dealt with were friendly, knowledgeable and best of all, not at all pushy. They listened to my answer after asking a question and did their best to fill my needs, not their own. They answered all my questions and were patient with me, allowing me to make my decision in my own time. They even let me take the car for the weekend so I could be sure I was making the right choice. I will be recommending North Edmonton Kia to everyone! And I will always be driving a Kia! More

Worth doing business with. We were forced to purchase a new vehicle to replace our existing van due to an insurance claim. We researched makes, models and prices very thoughly a We were forced to purchase a new vehicle to replace our existing van due to an insurance claim. We researched makes, models and prices very thoughly and came to the conclusion Kia gave us the best value for our money. Once we determined what we wanted, we started dealing with Kia dealerships across Alberta, North Edmonton Kia stood out among all the dealerships we dealt with and provided an excellent sales experience. We will consider them first when we begin looking for a another vehicle for our boys. More

Great Service Experience We've dealt with the service department twice so far. Once to get our winter tires installed and then 2 1/2 months later for our first service. Expect We've dealt with the service department twice so far. Once to get our winter tires installed and then 2 1/2 months later for our first service. Expecting our next service experience to be just as exceptional. More

Great service The sales and financing staff are fantastic. There was absolutely no pressure and they found us multiple vehicles that met our needs. I would highly r The sales and financing staff are fantastic. There was absolutely no pressure and they found us multiple vehicles that met our needs. I would highly recommend Kia North Edmonton for anyone looking for a new car. More

EXCEPTIONAL SERVICE!! I was recently in a motor vehicle accident and I was put in a awful position where I had a tough time getting into another vehicle, I walked into the I was recently in a motor vehicle accident and I was put in a awful position where I had a tough time getting into another vehicle, I walked into the dealership with big problems and even bigger doubts. Mark Ressette wasted no time politely introducing himself to me immediately as I walked through the doors and had listened as I told him about my certain problems and explained how they were my only chance to get a new vehicle. Mark greatly sympathized with my current situation and had promised to do his very best to make things work. Mark and I had spent a lot of time talking on the phone and messaging back and forth to deliver information in the most efficient way possible to ensure I was up to date with what was happening on their end. During this time I had also dealt with Olivia Rasa in finance, she was very on top of things when it came to notifying me about my case and how things were going on the financial side of things. In the end everything worked out significantly better than I could have ever imagined, and they even went as far as cutting my interest rate in half and a putting me in a fancy sports car, a lot better than I had planned for! I can't describe in words how much I appreciate everything they had done to help me when I was down and out and thanks to them, not only and I in a much better position in my vehicle but in life as well. More

New Vehicle Purchase A great experience from start to finish. All staff were super friendly, helpful and considerate of all our needs. Dealership was exceptionally clean a A great experience from start to finish. All staff were super friendly, helpful and considerate of all our needs. Dealership was exceptionally clean and offered a full line of choices from there large inventory. More

Amazing Service!!! What an awesome dealership!! Very welcoming. We felt at home, the staff were smiling and very helpful! We worked with Alisha Lemoine and she was great What an awesome dealership!! Very welcoming. We felt at home, the staff were smiling and very helpful! We worked with Alisha Lemoine and she was great!! Alisha made the process quick and painless.. so easy and quick!! We really felt that they were there to help us, and they wanted the best for us!! We can thank alisha and the staff enough, we are beyond happy!! More

Best KIA dealer in Edmonton I purchased a new 2016 Sorento Sept 2015. After 5 months of driving it I'm loving the new vehicle and I have no complaints on the 2016 Sorento awesome I purchased a new 2016 Sorento Sept 2015. After 5 months of driving it I'm loving the new vehicle and I have no complaints on the 2016 Sorento awesome vehicle to have and drive. The vehicle also went in for it's first service and hands down to the service crew as they did a fantastic job.The only negative that I would point out is the KIA rewards program. North Edmonton KIA should have awarded me 120000 worth of rewards points as I was a previous KIA owner and also referring a relative and I was unhappy that it took the dealer weeks to even activate/enroll me in the program and still never awarded me the points. Overall I would have given the dealer a 5 star rating but with the inability to award rewards points I was a bit unhappy. I would still recommend this dealership as they are professionals and awesome people to deal with. More