North Edmonton Kia
Edmonton, AB
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330 Reviews of North Edmonton Kia
Pleasant and Helpful!! Logan MacDonald, the salesman I dealt with was awesome. I had been to other brand vehicle dealers and they were very pushy and ignored what I told th Logan MacDonald, the salesman I dealt with was awesome. I had been to other brand vehicle dealers and they were very pushy and ignored what I told them I wanted. I told Logan what I needed and what price range I wanted to stay in. He showed me a Rondo which was exactly what I was looking for. He then proceeded to check inventory and gave me options for one just below my price range and one slightly above. He took the time to explain what options each vehicle had and explained everything thoroughly. He patiently answered all my questions. No pressure to decide at that time, he gave me booklets with all the info for both vehicles so I could go home and take my time making a decision. When I made my decision I contacted Logan and he arranged everything for the purchase. J'amine Pinette in finance helped me with the paperwork and explained the options for extended warranty. Again no pressure. She gave me the information to take home and think over before making the decision. They are all such knowledgeable pleasant professional people and make the whole experience stress less. Kudos to North Edmonton Kia. More
Very friendly and helpful staff I have been bringing my Kia van to this dealership since it opened and they have always treated me well. I have decided to get them to service my oth I have been bringing my Kia van to this dealership since it opened and they have always treated me well. I have decided to get them to service my other vehicle as well. More
Excellent service Mark was great to work with very knowledgeable, answered all our questions. Would recommend him to family and friends. Very friendly staff to work wit Mark was great to work with very knowledgeable, answered all our questions. Would recommend him to family and friends. Very friendly staff to work with More
Superior service with a smile! We enjoyed the superior customer service at the North Edmonton Kia dealership. Logan was a breath of fresh air. He wasn't pushy, he answered our man We enjoyed the superior customer service at the North Edmonton Kia dealership. Logan was a breath of fresh air. He wasn't pushy, he answered our many questions regarding the hybrid model, he was very friendly and knowledgeable More
I'd break my car just to hang out here! I went into north Edmonton Kia looking for a car and I had the pleasure of meeting Marc and he was so helpful made my car shopping so much better! I went into north Edmonton Kia looking for a car and I had the pleasure of meeting Marc and he was so helpful made my car shopping so much better! More
Maintenance I was very pleased with the service I received when my car was in for maintenance. Maintenance was started immediately because I was waiting for the I was very pleased with the service I received when my car was in for maintenance. Maintenance was started immediately because I was waiting for the car. Danika was very helpful, friendly and considerate. More
Very Professional and efficient Service I took my Kia Sorrento into this dealership for the first time for a routine oil change. When they reviewed my vehicle there were 2 service actions n I took my Kia Sorrento into this dealership for the first time for a routine oil change. When they reviewed my vehicle there were 2 service actions needed on the vehicle, under warranty. Everything was completed in a timely manner. My service advisor, Danika, was excellent and was very professional and knowledgeable. I will definitely be returning for any future work or oil changes that my Sorrento requires. More
Pretty Good Dealership, Not super professional Bought a 2017 Sedona. They couldn't get the colour I wanted so I settled on one they had in stock. Picked up the van on a Tuesday. The first set of Bought a 2017 Sedona. They couldn't get the colour I wanted so I settled on one they had in stock. Picked up the van on a Tuesday. The first set of all weather mats i was given were for a different trim package and were just thrown in the back. I let my sale guy know I'd be in Friday to get the new ones. When I returned to get the right ones 3 days later they still had to go to a different dealership to get the ones I was promised. Then after a 30 minute wait I had to install them myself with 2 kids and my wife in the car because no one from parts or service was available (not hard to install but you figure when you buy a brand new vehicle it should be ready to go upon pickup). Afterwards I tried to email several people at the dealership to try to figure out some of the financing details. The only person to respond to any of my emails was Janika, who at the time was away from the office and couldn't get me any details. She forwarded the email to a co-worker, whom I emailed twice afterwards and did not receive a response. I then emailed a manager to try to get answers and still no response. Finally my issue was felt with, yet I still have not heard a word from the dealership. It seems like after you drive away with a new vehicle they feel as though they have no responsibility to ensure the customer is satisfied. Got a good deal on my Van and all in all I'm happy with the vehicle but since I do live 2 hrs out from Edmonton I found that more care could have been taken to ask sure my van was 100% ready to go when I picked it up. Also I would have appreciated a simple "I'll look into it" as a response to any of my emails. More
Great Experience I have had an excellent experience with North Edmonton Kia so far! Maher was prepared for me when I arrived and talked me through every detail I neede I have had an excellent experience with North Edmonton Kia so far! Maher was prepared for me when I arrived and talked me through every detail I needed before purchasing my new Rio. Maher and everyone at the dealership were kind, friendly and helpful, offering support and anything else I needed throughout the process. When I dealt with Khristian in finance, he was friendly and very helpful when explaining everything to me. I recently had my Ford Fiesta written off due to an accident and Khristian was very helpful about the process and providing me assistance in terms of dealing with insurance. More
Friendly dealership with excellent follow-up to purchase As I told Bobby Paul when I arrived at KIA North Edmonton to test drive a RIO EX I had seen online, I was looking not just for a new car, but a new lo As I told Bobby Paul when I arrived at KIA North Edmonton to test drive a RIO EX I had seen online, I was looking not just for a new car, but a new long-term relationship with the dealer. In a matter of a couple of hours I was able to test drive the car I wanted, go through several financing options to find the right one for me, and complete my purchase. In the process, I was introduced to many of the staff at KIA North and since my purchase have had good communications and follow-up on my purchase. As a result of their friendliness and follow-up, I feel confident that I've found a dealership I'll want to have take my new RIO in for service for years to come. For this thanks to Bobby, Habib, Khristian, and Danika. After a couple of weeks of driving my new KIA RIO EX in January, I'm particularly impressed with how quickly the interior warms up in cold weather. The heated seats are also notably quick to warm up. My brother has a Honda CRV and tells me that the heated seats in the RIO are much better at heating up. I also needed a car I could count on to start in cold temperatures and so far I have not needed to plug in the block heater in January temperatures. Being "old school" I was concerned that the RIO does not come with a spare tire as standard equipment, but rather a tire mobility kit. This was easily remedied with Bobby and Danika's assistance and I am driving my new RIO with just that much more confidence. Aside from that, the RIO has great features for a reasonable price and I am very happy with my purchase. More





