North Bay Toyota

Great service as always. No waiting, got driven home and picked as requested. Thank you for the service. No waiting, got driven home and picked as requested. Thank you for the service. More

The staff were friendly and helpful and the service was fast and efficiently carried out. fast and efficiently carried out. More

Very good and fast service just like they told me they would do. Even if my vehicle was bought at another dealer.Will definitely look them up for my next vehicle purchase. Thank you. would do. Even if my vehicle was bought at another dealer.Will definitely look them up for my next vehicle purchase. Thank you. More

I’ve been dealing with North Bay Toyota for approximately 20 years and the staff and service has always been top notch. No desire to go elsewhere. Thanks for the consistent professional service. 20 years and the staff and service has always been top notch. No desire to go elsewhere. Thanks for the consistent professional service. More

Excellent Customer Service. I was in to have my winter tires installed and was explained that my front brakes will need servicing in the spring. I was in to have my winter tires installed and was explained that my front brakes will need servicing in the spring. More

You do not want to purchase a vehicle from this dealership for safety and buyer security reasons under any circumstance. I purchased a new $52,000 vehicle from these clowns and they mismatched the dealership for safety and buyer security reasons under any circumstance. I purchased a new $52,000 vehicle from these clowns and they mismatched the tires and did not disclose it at the point of sale. I would never have purchased a vehicle much less a new one with mismatched tires for any reason. No tire manufacturer either endorses or recommends this very dangerous practice. If you lined up 1000 people and asked them if they would purchase a new vehicle with mismatched tires you would get a solid NO from all, hands down. This dealership’s screwups and deceptions cost us nearly $2000 to fix. This speaks directly to the level of honesty of the mechanical, sales and management teams at North Bay Toyota. I have written to Brent Ogletree (Salesman) and spoken to Jason Harvey (Operations Manager) with no results. My advice is stay away 100% from North Bay Toyota even if it means traveling some distance to buy a Toyota. Trust me on this one you do not want to take a chance with your safety or the safety of loved ones with North Bay Toyota. More

Shane found us the used vehicle we were looking for more quickly than we thought possible! quickly than we thought possible! More

Shane from North Bay toyota went above and beyond to get me a 2025 camry. Shane knew about my situation and timeline and met that timeline 2 weeks before. Susie from finance was also great and a pleasure de me a 2025 camry. Shane knew about my situation and timeline and met that timeline 2 weeks before. Susie from finance was also great and a pleasure dealing with. Both of which had great personalities and were easy dealing with. I thank them both and North Bay toyota for helping me and making this a seamless transaction. From our family to yours we thank you very much! More

Great service and discussed my needs and promptly addressed vehicle service. Dealt with effectively by staff. addressed vehicle service. Dealt with effectively by staff. More

Service was prompt and friendly even without an appointment. Drop off box system was easy to use. appointment. Drop off box system was easy to use. More