North Bay Toyota

Very helpful, kind and friendly. Brent and Suzie both assisted me in such a way that I was comfortable and felt understood, and they got me a fantastic deal! Brent and Suzie both assisted me in such a way that I was comfortable and felt understood, and they got me a fantastic deal! More

Excellent service. Prompted & efficient. Love the car washes & the attendant singing. All employees were friendly & informative. Prompted & efficient. Love the car washes & the attendant singing. All employees were friendly & informative. More

Excellent service. Danny was great.. he made the process very easy. Very Happy with North Bay Toyota Danny was great.. he made the process very easy. Very Happy with North Bay Toyota More

I purchased and had installed a set of snow tires with rims at Toyota. I couldn’t be happier with the service from obtaining a quote to installation. Very professional but friendly. rims at Toyota. I couldn’t be happier with the service from obtaining a quote to installation. Very professional but friendly. More

Excellent service. Fred was very thorough and even ran out my receipt out side to me after I forgot it on my way home. Fred was very thorough and even ran out my receipt out side to me after I forgot it on my way home. More

Friendly and informative, made process quick and easy recommend to all my family and friends! recommend to all my family and friends! More

My appointment was at 10:00 my car was ready at 10:45 ,that's great service. Amazing stuff. ,that's great service. Amazing stuff. More

Let me first say the service people are great. But, when you have to wait almost 1 month for a normal service appointment, there is something fundamentally wrong with how your system is working.. But, when you have to wait almost 1 month for a normal service appointment, there is something fundamentally wrong with how your system is working.... I dont know how to fix it, the people who work there know, talk to them and fix it. More

- When I arrived I was told I didn't have an appointment. - When toyota finally found my scheduled appointment, they told me it would be $270ish dollars. I was told the oil change is not covered. I told the - When toyota finally found my scheduled appointment, they told me it would be $270ish dollars. I was told the oil change is not covered. I told them it was free as part of the deal when we bought the vehicle. We were give four free service visits which include at least one oil change. I brought paper proof of the offer we were given when we bought the vehicle in December 2024. Finally toyota service guy figured it all out!!!! - When we picked up the vehicle (we had to wait a few minutes for it to be done). I advised the toyota service guy not to wash the car. The last time we had the car into toyota....and it got washed....it got scratched! That's another story.... - I was not offered a ride home - I started walking and called my husband to come and get me when he could. My husband was at an appointment at the hospital. He was having a biopsy on a lymph node - for potential cancer. Honestly, could have done without all the crap from toyota on this day. - When I got back into the vehicle to drive it away, the seat setting I had it on was messed with and not to my body size - This is weird because we have the option of #1, or #2 programmed setting. Why would they mess with it? - the service we've received has never been good. When we got home, my husband remarked on how great the service was in the past - - we're wondering what the heck happened? More

The whole transaction was very good, Roberto was a pleasure to deal with. Dawn was very helpful also. Thanks pleasure to deal with. Dawn was very helpful also. Thanks More