Nor-Lan Chrysler Dodge Jeep Ram

Worst Dealer Out There If it was possible yo give negative stars to this dealer I would. every time I go here it's worse than the last. Our truck went in three times for war If it was possible yo give negative stars to this dealer I would. every time I go here it's worse than the last. Our truck went in three times for warranty work and it as never done correctly. They didn't listen to what we had to say but instead my SO's mother who worked there. On one incident we went 3 days without our truck because they didn't bother to keep us informed and instead went of what she said even though she is not the owner of the truck, nor does she have a say in what gets done when. Their shuttle service wouldn't take my SO to work as he was out of town and refused to give out a loaner, we had to pay cab fees for those three days that we never got back. On another occasion we were looking into buying a used car but didn't want my SO'd mother to know but some how she found out what we were looking into and what we were approved for. There is zero client confidentiality at this place. I have so many other horror stories that I could go on for days! We now purchase and get all service work done in Edmonton of Leduc as both dealers we deal with there are beyond helpful and and never try to sell us things we don't ask for or need and advise us of things wearing before hand so that we can prepare to get it repaired in the future. More

Great dealership! Purchased two trucks so far from this dealership and will return again for my third. Excellent customer service from beginning to end and an excellent Purchased two trucks so far from this dealership and will return again for my third. Excellent customer service from beginning to end and an excellent selection of vehicles. More

Excellent! I just recently bought my 3rd vehicle from norlan. They continue to surprise me with kindness and respect. I highly recommend seeing Shane who was my I just recently bought my 3rd vehicle from norlan. They continue to surprise me with kindness and respect. I highly recommend seeing Shane who was my salesman! He was very prompt in getting back to me and finding me what I wanted and more for the price i wanted . No pressure and no hidden costs . I completely trust and recommend buying a vehicle from Norlan ! Thanks once again for making my buying experience a pleasure one :) Chrissy on finance was also wonderful ! Always smiles on their faces ! More

Great Service The service at Norlan has always been great. We recently had our vehicle fixed and Brad did a fantastic job of getting everything done very quickly. The service at Norlan has always been great. We recently had our vehicle fixed and Brad did a fantastic job of getting everything done very quickly. Everyone was so helpful! Thank you! More

Very Helpful Having been the owner of a competitor brand for 10+ years I was worried about changing brands and dealerships. With the help of our sales person not o Having been the owner of a competitor brand for 10+ years I was worried about changing brands and dealerships. With the help of our sales person not only was I convinced that Dodge was going to be my new vehicle of choice, but that Norlan Chrysler was the easiest buying experience of all my new vehicle purchases. The sales person was eager to help and worked with every step of the way. More

I love my new truck! This was by far my best vehicle buying experience yet. The process was painless and we had a great salesman and team taking care of us. This was by far my best vehicle buying experience yet. The process was painless and we had a great salesman and team taking care of us. More