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Nor-Lan Chrysler Dodge Jeep Ram

Grande Prairie, AB

3.7
247 Reviews

12517 100 St

Grande Prairie, AB

T8V 4H2

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247 Reviews of Nor-Lan Chrysler Dodge Jeep Ram

May 05, 2016

I will Return to you When I went to Nor-Lan I knew exactly what I wanted. I told Lucas what I wanted and he did not try to get me to buy a something else. I am very happy More

by eve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lucas
May 24, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Glad you had a great experience! If you are telling your friends about us and Lucas, be sure to ask Lucas about our referall program - we will pay you for sending in your friends and family :)

May 05, 2016

The only reason I bought there was the salesman. If it wasn't for Cody Burke (salesman) I wouldn't have purchased a vehicle. I did not know him before I purchased the vehicle and I will probably buy More

by Bulldog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Burke
May 24, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

We think Cody is great too, but its really nice to hear such high praise for him, thank you!!

May 01, 2016

Excellent experience! Excellent service, very accomodating, found me exactly what i wanted at a price i could afford. Shane at Norlan in GP was fantastic with us! More

by NewDodgeGirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Whittaker, Dave in finance.
May 03, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Thank you for sharing! We will be sure to pass this on to Shane as well!

April 29, 2016

Awesone service Very professional service and friendly. Informative gets repairs done in a timely manner. Hours off business are great to service the customer better. More

by Denny.G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 03, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Thank you for the feedback, we really do appreciate it!!

April 29, 2016

Excellent Service I went in for my regular oil change and they went above and beyond. Replaced burnt out light bulbs free of charge. Very good experience. More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
May 03, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

So glad you had a good experience, this is what we strive for!!

April 27, 2016

Oil change They found an issue while doing a recent oil change and got my work truck in before warranty ran out which was in 3000km, Oil changes are always effic More

by Hundreds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith, Brad
May 03, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Thanks for sharing! Keep spreading the word for us please :)

April 27, 2016

Oil Change What an amazing crew of guys working in the oil dept. They are always so friendly and great at what they do. Always makes my day going there. More

by MKB1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
keith
May 03, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Thank you so much! They really are a great crew :)

April 23, 2016

Backing of work performed is POOR!!!!!!!! Work was improperly performed resulting in a return visit were I was charged to rectify the previous error made by the dealership. The problem may not More

by Pissoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department
Apr 29, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Hi Gordon, we are very sorry to hear that you did not have a good experience with our Service Department. We do appreciate this feedback as we are not perfect, however we do strive to make sure our customers are treated fairly. We would welcome the opportunity to make this right with you, if you are interested please contact one of my managers Curtis Jones (Service Manager) or our General Manager, Brenan Jones. Both can be reached at 780-539-5200. We hope to be in contact with you.

April 21, 2016

Excellent The service at Nor-Lan Chrysler is incredible, every time I go there they do exactly what needs to be done in a quick and effortless manner. Recently More

by MarF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
May 03, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

Thank you for sharing! We do work hard to look after our customers and really appreciate hearing some feedback!

April 20, 2016

Worst Dealer Out There If it was possible yo give negative stars to this dealer I would. every time I go here it's worse than the last. Our truck went in three times for war More

by Rammy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All
Apr 21, 2016 -

Nor-Lan Chrysler Dodge Jeep Ram responded

We are very sorry to hear that you did not have a good experience. We do appreciate this feedback as we are not perfect, however we do strive to make sure our customers are treated fairly. We would welcome the opportunity to make this right with you, if you are interested please contact myself (Breanne Bowers) or our General Manager, Brenan Jones at 780-539-5200

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