NewRoads Newmarket Toyota

To little to late First appointment - Oil Change and check an acceleration issues - no fix needed but there was a recall on my seat heater -I had to return to get the r First appointment - Oil Change and check an acceleration issues - no fix needed but there was a recall on my seat heater -I had to return to get the recall looked at and they tell me my heated seat is broken (yet it was working when I dropped it off) I am now at appointment 3, my seat does not work and now the floor mat went missing. Service - you should be doing better - much better More

Uninterested Went for some prices to buy in the next couple months. All the guy did was pull up the build and price thing on the web which I had done before I got Went for some prices to buy in the next couple months. All the guy did was pull up the build and price thing on the web which I had done before I got there. So no help for me at all. Also didn't feel taken seriously at all. More

Felt humiliated and disgusted after paying $1400 went for my Camry Full maintenance service and they made it good to worse. Tried to talk to Service team, they were very rude and unhelpful. went for my Camry Full maintenance service and they made it good to worse. Tried to talk to Service team, they were very rude and unhelpful. More

Solid experience purchasing a Toyota Tundra I own a couple Toyota Tundras for my company, and needed another. I inquired about a Tundra and David replied to me. He seems like a no BS type of sal I own a couple Toyota Tundras for my company, and needed another. I inquired about a Tundra and David replied to me. He seems like a no BS type of salesman and I appreciated that being a no BS type of buyer. Overall everything was as he said it would be. Good experience overall. Thanks David. More

Consistently Excellent Service They've always been quick, convenient, courteous, thorough, and cheap. I put off getting service in my home town so that I can get it done here when They've always been quick, convenient, courteous, thorough, and cheap. I put off getting service in my home town so that I can get it done here when visiting my family. More

I keep buying and being serviced here.. I have purchased at least 4 cars from this dealership. And they continue to impress me! Explained leasing, packages etc. Had a warranty issue ( out o I have purchased at least 4 cars from this dealership. And they continue to impress me! Explained leasing, packages etc. Had a warranty issue ( out of warranty ) and they fixed it ! NO CHARGE ! I get very upset with negative reviews that only tell their own distorted side of the story. Furthermore, so many of these reviews seem so far from any fact that I would not take them for any value. Get a life. I have never had an issue with anyone at NEWMARKET TOYOTA. More

DO not Buy here. Buy your toyota elsewhere I bought a brand new Tacoma from this Stealership. I bought a toyota for the warranty and the resale value. I know sometimes things don't work and the I bought a brand new Tacoma from this Stealership. I bought a toyota for the warranty and the resale value. I know sometimes things don't work and they need to be fixed. Well my tacoma rear break seized on me on two different occasion and the truck won't go anywhere. Sure call Toyota roadside assistant to be told the dealership will charge me a diagnostic fee for a WARRANTIED VEHICLE? Yet I'm out a vehicle for 3 days and the dealership won't help me for a warranty issue to get me to work and back? They will be your friends until the sales goes throught then your SOL More

Great cars, excellent service We have bought and leased from Newmarket Toyota for 15 years and had all our service work done there. Service advisors and technicians have gone out We have bought and leased from Newmarket Toyota for 15 years and had all our service work done there. Service advisors and technicians have gone out of their way to get us on the road quickly and happily every time.. They are pleasant and good at their jobs. It has been a pleasure to deal with them every visit. More

Felt insulted & humiliated I went to check the pricing on Corolla, I had been asked to provide my personal info, which I refused; then sales manager ridiculed me publicly & let I went to check the pricing on Corolla, I had been asked to provide my personal info, which I refused; then sales manager ridiculed me publicly & let me go unanswered sarcastically; even on earlier occasions, service personnel were no better, spare parts associate were also having aggressive attitude; I will stay away from Newmarket toyota. More

Disappointed. 1. First, they don’t listen. I asked for the engine coolant to be replaced and they did a whole maintenance on the car. 2. While checking cabin air f 1. First, they don’t listen. I asked for the engine coolant to be replaced and they did a whole maintenance on the car. 2. While checking cabin air filter their technician put it back upside down disregarding the air flow arrow on the filter. 3. They recommended to replace the serpentine when the belt showed no signs of wear and was replaced by me 40K ago (they had no record of it). 4. They over tighten the oil drain plug and the oil filter. It was impossible to remove them and I had to go back to the dealer. 5. Over inflated all four tires. More