NewRoads Chrysler Dodge Jeep

Fantastic experience with fantastic people After shopping around for a used vehicle, my husband and I had come into contact with a few shady characters in the biz. Thankfully, after discovering After shopping around for a used vehicle, my husband and I had come into contact with a few shady characters in the biz. Thankfully, after discovering New Roads, we came to realize that the used car experience didn't have to be such a frustrating one. My family was put in touch with two awesome employees, Andrei and Rick, who helped us get exactly what we wanted in a vehicle, and in customer service. These gentlemen were very communicative, positive, and immensely helpful during a stressful time for our family. We greatly appreciate all the help and support that the staff at New Roads provided us, and LOVE that they got us exactly what we were looking for! Thank you! More

Happy Customer Thank you Dale. You are a true professional. And a big thanks to Debbie for pulling it all together in a very timely manner. Sincerely, Happy Cust Thank you Dale. You are a true professional. And a big thanks to Debbie for pulling it all together in a very timely manner. Sincerely, Happy Customer More

Made a 1pm appt 2 pm my car is still outside Recently I made a 1 pm apointment to have a noise problem checked in my Chrysler. Your company called yesterday to confirm I would be bringing the car Recently I made a 1 pm apointment to have a noise problem checked in my Chrysler. Your company called yesterday to confirm I would be bringing the car in at 1 pm today. I arrived before 1 pm and checked in. I waited until 1:45 pm and then asked at the desk if they were going to see me. The service lady said my car was next to go. At 2 pm I asked why it still was not in since it was next, her answer was "I said it was next not that it was going in right away". She offered me a ride home but I had explained to her I would like to be in the car when they test drive it . I then asked her why I made a 1 pm but had to wait over an hour she said the appt was to see her at 1 pm not for the car to be inspected. I cancelled the appointment. More

Great experience Probably the best service I have received at a dealership within my experience. Very straightforward and extremely quick. My car had broke down I ne Probably the best service I have received at a dealership within my experience. Very straightforward and extremely quick. My car had broke down I needed something fast. I got exactly what I wanted for a good price and I was driving again in 3 days. Highly recommend. More

Happy New Jeep Renegade Owner Although I had to wait a little longer for my new order Jeep Renegade, Brian was sympathetic and did what was necessary to make the deal a satisfying Although I had to wait a little longer for my new order Jeep Renegade, Brian was sympathetic and did what was necessary to make the deal a satisfying one. I drove away a very happy person in the exact vehicle that I wanted plus an added bonus. Thanks Brian and thanks New Roads Chrysler Dodge Jeep! More

Purchased a low mileage used car - Excellent experience. Our purchase of this vehicle was considered one of our best dealings with a car dealership. Our salesman , Michael Dempsey, was friendly, open and sup Our purchase of this vehicle was considered one of our best dealings with a car dealership. Our salesman , Michael Dempsey, was friendly, open and supportive. We came away feeling very positive about this dealership and their staff. More

Fantastic Service` I went in to purchase a dodge caravan and the rep Brian Coneybeare was able to find exactly what my family and I needed, he actually listens vs speaki I went in to purchase a dodge caravan and the rep Brian Coneybeare was able to find exactly what my family and I needed, he actually listens vs speaking to much, as a Director of Sales I appreciated working with Brian and will do so in the future Brian is also very knowledgeable on the product & services they have to offer More

2015 Town and Country - Smooth Purchase Family of 5. We have been driving a 2005 Dodge Grand Caravan SXT. We came to the dealership looking to upgrade into something newer. Mike listened to Family of 5. We have been driving a 2005 Dodge Grand Caravan SXT. We came to the dealership looking to upgrade into something newer. Mike listened to what we we had in a vehicle now and recommended a 2015 Town and Country they had on the lot. We didn't even look at anything else, he nailed exactly what we were after in a vehicle and within our budget. Mike and everyone else made the whole process a piece of cake! Couldn't be happier with the service and delivery! More

Smooth transaction. No surprises! I've had the pleasure of working with Brian Coneybeare who took care of everything from start to finish, no hassle. He got me exactly the car I wanted I've had the pleasure of working with Brian Coneybeare who took care of everything from start to finish, no hassle. He got me exactly the car I wanted at a phenomenal price. He made the whole buying experience a very pleasant one. I will certainly be back to see Brian when I'm ready to buy my next year. Keep up the good work! You're a huge asset to the company. More

New Jeep First visit to NewRoads and was taken care of by Brian Coneybeare and the rest of the folks. He was patient and found the right model and financing t First visit to NewRoads and was taken care of by Brian Coneybeare and the rest of the folks. He was patient and found the right model and financing terms for me. A family man who knows his stuff. Thanks Brian! More