Nanaimo Chrysler Ltd

Excellent !!!! After several attempts by Woodgrove Chrysler and their arrogant and incompotent service manager to find a coolant leak, these guys solved the problem , no charge !!Dealing here was lik Chrysler and their arrogant and incompotent service manager to find a coolant leak, these guys solved the problem , no charge !!Dealing here was like nite vs. day compared to Woodgrove.They tried to string me along until the warranty was up and then charge me for a hose clamp and diagnosis that didnt solve the problem they worked on for 3 years. I should have switched to Nanaimo Chrysler years ago .. More

I was in the market for a specific SUV and was very I was in the market for a specific SUV and was very picky. As soon as I spoke with Nate And Adam they set my mind at ease and worked with me every st I was in the market for a specific SUV and was very picky. As soon as I spoke with Nate And Adam they set my mind at ease and worked with me every step of the way. Even finding me what I wanted with specific options ect . The vehicle they found was perfect and had everything and some . Christine Wright in financing made the transaction very fast and smooth process with a much better financing rate then any other dealership that I was shopping at during the time . This place is outstanding and The customer service is great! I will definitely be recommending Nanaimo Chrysler to anyone who is looking for a vehicle More

annoying well if you are looking to be charger 169 dollars per hour,to have a 40 dollars per hour mechanic work on your car,think carefully.shoddy parts with a well if you are looking to be charger 169 dollars per hour,to have a 40 dollars per hour mechanic work on your car,think carefully.shoddy parts with a big mark up as well.these clowns are charging more than my surgeon repairing my knee.good grief. i wonder about the intelligence of these nanaimo people?? is this dealership sustainable?? look around for a better deal unless you are wealthy and dont care More

Misrepresentation and Arrogance We purchased a used truck and it was a very disappointing experience filled with misrepresentations and pressure from the sales team. The ad said We purchased a used truck and it was a very disappointing experience filled with misrepresentations and pressure from the sales team. The ad said the truck had certain features. The sales team reassured me that the features were present. They were not. There was garbage left in the truck. The windshield wipers were broken. They changed the brakes but incorrectly put on the new brakes, requiring a trip back to the dealership. The truck has other issues that were concealed. The sales and finance teams further misrepresented the optional extended warranty, financing details and refused to give any information in advance. Jason got upset like a child when we eventually declined the extended warranty. The service was terrible. After the purchase, Alex was called 4 times and didn't return any call. Jason was ignorant, arrogant and made derogatory remarks. The lies are incredibly unbecoming and I would encourage all potential buyers to either avoid this dealership, or push and counter their pressure. More

So I recently bought a 2019 dodge challenger out of the shower room at Nanaimo Chrysler. What an experience different from any other store that I’ve been in. The team was absolutely hands-down genuine and shower room at Nanaimo Chrysler. What an experience different from any other store that I’ve been in. The team was absolutely hands-down genuine and willing to do anything to make the experience one to remember. I get the biggest smile on my face as I do when I hit the gas pedal as when I had purchased my car, thanks team. James, Alex, Adam and Simon are what make that store special. Thanks again. More

Great dealership, very fun atmosphere everyone’s smiling. Staff is very accommodating. Lots of inventory, new and used. Service department is dependable, lots of long-standing staff Staff is very accommodating. Lots of inventory, new and used. Service department is dependable, lots of long-standing staff More

No Integrity Liars! I would put negative stars if I could. If they were the last Chrysler dealership on the planet, I'd buy a Kia before going back there. Liars! I would put negative stars if I could. If they were the last Chrysler dealership on the planet, I'd buy a Kia before going back there. More

Standing by their word The dealership has stuck with us after the sale even doing repairs gratis because we didnt know how bad an issue was and niether could anyone it just The dealership has stuck with us after the sale even doing repairs gratis because we didnt know how bad an issue was and niether could anyone it just got worse but its brand new agian thanks to them! More

Above and beyond service !! I went here with my fiance to check out Wranglers, as my fiance has decided he no longer wanted a Cherokee we already have. So we popped in to look ar I went here with my fiance to check out Wranglers, as my fiance has decided he no longer wanted a Cherokee we already have. So we popped in to look around and were greeted by Rex, he was easy going and pretty knowledgable. When we sat down with him, we decided it would be best to trade in my car instead as i don't want to get rid of our brand new vehicle. So after a run around, and what seemed to be a waste of my time. Due to Jon one of the sales managers not being in one day they called me in (I walked out due to one of the other sales managers pushing a sale of a vehicle I did not want), I got a call the next day by Jon. Who made it happen. He apologized for what happened the night previously, as he wasn't in and was the sales manager over seeing my sale. Anyways, we went in took a look at a new wrangler and we were sold. He also got me the payments I wanted on the Jeep and got me approved !! I am so thankful for his hard work, and Rex's as well. If you want great customer service and deal with GENUINE people. Those are the two guys you want to deal with. More

They go above and beyond Sad to see all these bad reviews. They always have a back story. Well, MY experience has been nothing but pleasant! They called me about buying my tru Sad to see all these bad reviews. They always have a back story. Well, MY experience has been nothing but pleasant! They called me about buying my truck and gave me a Great price and rolled me into a Gorgeous Rubicon that day. They utilized my time and even threw in some Mats for me. I absolutely recommend this please More