Murray Hyundai White Rock
Surrey, BC
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797 Reviews of Murray Hyundai White Rock
EXCELLENT CUSTOMER SERVICE From the reception, to explanation of what was needed to be done on the service, to the pick up and explanation of the results of the service, Danny w From the reception, to explanation of what was needed to be done on the service, to the pick up and explanation of the results of the service, Danny was excellent! More
48000Km Code 3 Service This would have been five stars except: I had an appointment at 1:30pm, but I dropped the car off early in order to attend a doctor's appointment at This would have been five stars except: I had an appointment at 1:30pm, but I dropped the car off early in order to attend a doctor's appointment at 2 Pm. I came back at 2:30 pm to see how much longer the car servicing would take, and found that my car had not even been looked at. The service department got right on it when told about this, and they completed it on time. However, If my doctor's appointment had lasted longer, I wonder how long the car would have sat on Hyundai's lot without being looked at. Generally speaking, I have found White Rock Murray Hyundai very accomodating, and I think this may just been a one time slip-up. But, nevertheless, I have to point it out. More
Flat tire I booked a last minute app as I had a flat tire. Waited one hr. Tire was patched, and my car washed. I was satisfied with my service. I booked a last minute app as I had a flat tire. Waited one hr. Tire was patched, and my car washed. I was satisfied with my service. More
Great work...Amazing people. Overall, its very satisfactory. Don't know why my appointment was not registered. 5 days earlier, I called the Service Center and confirmed my appoint Overall, its very satisfactory. Don't know why my appointment was not registered. 5 days earlier, I called the Service Center and confirmed my appointment.. More
Amazing! Feels like a family gathering everytime I'm there- without the drama! Love this place :) Would recommend to everyone. From sales to service- everyon Feels like a family gathering everytime I'm there- without the drama! Love this place :) Would recommend to everyone. From sales to service- everyone is smiling all the time. More
Installation of winter tires Efficient excellent service. Offered to clean inside and outside of car. Much appreciated! Was able to get an appointment that suited me best. Great Efficient excellent service. Offered to clean inside and outside of car. Much appreciated! Was able to get an appointment that suited me best. Great coffee offered while waiting! More
Great Service Friendly staff and great service. The check in times for vehicles are too long.. Need to figure out a more efficient way to speed up the drop off.. Friendly staff and great service. The check in times for vehicles are too long.. Need to figure out a more efficient way to speed up the drop off.. More
Purchasing an Ioniq Upon entering the dealership we were welcomed by staff. Tea/Cofee/Water was offered. Peter was available to assist us with our interest in a Hybrid Upon entering the dealership we were welcomed by staff. Tea/Cofee/Water was offered. Peter was available to assist us with our interest in a Hybrid vehicle. We had done some research into it, but Peter took the time to explain further. Peter was not only helpful but very personable. He remembered our daughter and son-in-law from a few years back having purchased an Accent. Our daughter had mentioned the great service she had received over the years! We would definitely recommend Peter to our family/friends. Thank you Peter for your time and assistance! More
Excellent Customer Service I called regarding several issues with my used Hyndai that I had purchased elsewhere . Jessie Dawson from the Service Dept. answered my call. He was I called regarding several issues with my used Hyndai that I had purchased elsewhere . Jessie Dawson from the Service Dept. answered my call. He was very polite and helpful . He double checked with the mechanic to make sure they could fix the issue with my car .I needed it fixed ASAP as my son was having his driving test 2 days later . Jessie arranged an appointment for the following day. I received excellent customer service from Jessie . He deserves to be recognized for it. More
ICBC claim The dealership were very quick on getting back to me and helping with setting up the claim. Unfortunately the part took longer than originally antici The dealership were very quick on getting back to me and helping with setting up the claim. Unfortunately the part took longer than originally anticipated. More


