Murray Hyundai White Rock
Surrey, BC
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795 Reviews of Murray Hyundai White Rock
I found Andrew very friendly and helpful. Upon overview of my vehicle a small bulge was noticed on one of the tires. Andrew helped arrange with Parts and Services to have the tire replaced in a timely man of my vehicle a small bulge was noticed on one of the tires. Andrew helped arrange with Parts and Services to have the tire replaced in a timely manner and in accordance with my schedule, which would require Ben from Parts and Services to stay late. In order for me to not go without a vehicle, I was required to bring my vehicle in to have the faulty tire removed and my spare put on and then to return the next day once my new tire arrived and have it remounted. For my inconvenience, Andrew gave me the I-phone adaptor (which I had really wanted). Once my new tire was mounted, I noticed that it had a duller finish than the rest of the tires. So, Andrew personally sprayed and wiped ALL my tires! It may have been a small thing, but I believe it's all the little things that add up and account for a lot. Though I appreciate that Ben stayed to accommodate my schedule and replace my tire, the small touches such as taking me to my vehicle and going over the work that had been done to assure that I was satisfied as well as simply spraying and wiping the tires so it looked new and shiny like the rest of them would've been touches that I feel make Excellent Customer Service. If I was "rating" Andrew alone, there would be 5's across the board! Friendly, helpful, accommodating, and an overall smooth and easy car buying experience! Excellent Customer Service Andrew! More
Gene proved to be a fair, low pressure sales person who was ready to please. I feel he went way beyond what was required and I would have no problem recommending him to others and I would do business with was ready to please. I feel he went way beyond what was required and I would have no problem recommending him to others and I would do business with him again without hesitation. At this moment I am very pleased with the way the sales transaction was carried out. The dealer wants your business and is willing to go out of their way to obtain it. More
Both Andrew and Kimberly were excellent. Friendly and professional. Andrew ensured a few very minor issues were taken care of before I took possesion of my new car. professional. Andrew ensured a few very minor issues were taken care of before I took possesion of my new car. More
Very professional. I am not an easy customer. But, all Very professional. I am not an easy customer. But, all the staff I encountered at Murray Hyundai were helpful and respectful. Problems became non i Very professional. I am not an easy customer. But, all the staff I encountered at Murray Hyundai were helpful and respectful. Problems became non issues very quickly. More
Everyone in the service dept. is so accommodating and friendly. They always keep you informed - you are never in the dark about what's going on. They always give you as many options as possible. I haven friendly. They always keep you informed - you are never in the dark about what's going on. They always give you as many options as possible. I haven't had the chance to buy a car from them yet, but I definitely will go to them first just simply because their service department is so outstanding! More