Murray Hyundai White Rock
Surrey, BC
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797 Reviews of Murray Hyundai White Rock
Jesse is awesome Everyone at Murray is great Lucas Danny Charlie and Jesse take care of me In service and Melissa in finance Is always willing to chat when I need her Everyone at Murray is great Lucas Danny Charlie and Jesse take care of me In service and Melissa in finance Is always willing to chat when I need her they always make sure I’m happy and I get a ride home when needed. I was very pleased with jesses politeness and happy demeanor. Everyone is always happy there. Than you everyone who works there. More
Fixing an issue caused by someone else My car was serviced somewhere else and they messed it up. Danny took on the car issue and fixed it and he was very helpful. My car was serviced somewhere else and they messed it up. Danny took on the car issue and fixed it and he was very helpful. More
Quick and easy process Peter and the finance team were very helpful throughout with what I wanted in order to purchase the vehicle. Thank you for making the process quick an Peter and the finance team were very helpful throughout with what I wanted in order to purchase the vehicle. Thank you for making the process quick and easy for me! More
Professional and thorough Justin helped me assess what needed to be done versus what would be nice to be done. Used the courtesy taxi both ways which allowed me to continue wo Justin helped me assess what needed to be done versus what would be nice to be done. Used the courtesy taxi both ways which allowed me to continue working. More
5 hours wait to get test drive and brake work. Unexceptable! 5 hours wait for test drive for noise detection which was detected in the parking lot. Did not have to go for long drive Even though I had booked an 5 hours wait for test drive for noise detection which was detected in the parking lot. Did not have to go for long drive Even though I had booked an appointment for 1030 am. Left the dealership exhausted. No ride was offered to my home. No apologies made for the long wait. I also needed all my 4 tires replaced. Ask the service center person I have a quote for $1400 all inclusive can u beat that. He came as close as $ 1500 but would rather loose my business for $100 difference and said “ sorry we won’t be able to match that price. I felt just because I have not visited the dealership service center for a while I was not important any more as a Hyundai 2013 owner. i am a retired person and to save that $100 is very dear to me. Regards Owner Santa Fe 2013 More
ProActive Service Responsive to my immediate needs and an ongoing knowledge of my car. They provide service at an “involved” level with keen interest to ensure everythi Responsive to my immediate needs and an ongoing knowledge of my car. They provide service at an “involved” level with keen interest to ensure everything is done to not only maintain the car but to spot and alert to any potential problems More
Very professional, as always The service department has been taking care of our Hyundais for the last 7 years. Our Santa Fe always goes back “hime” to be serviced, as they are the The service department has been taking care of our Hyundais for the last 7 years. Our Santa Fe always goes back “hime” to be serviced, as they are the best equipped to care of the vehicle. Jesse and Danny know there stuff and will let you know what needs done without being pushy, More
Excellent service Greeted me immediately and started the order process-job done in less than the time quoted. Very friendly & courteous. Vehicle was washed and brought Greeted me immediately and started the order process-job done in less than the time quoted. Very friendly & courteous. Vehicle was washed and brought to the door facing the direction I was leaving. More
Friendly and efficient As stated in my title The service department was excellent . My Tucson has been running very well since I left there . Happy holidays to every As stated in my title The service department was excellent . My Tucson has been running very well since I left there . Happy holidays to everyone there . More
Under Promising Over Delivering Car was ready before time promised. A call was made when something found beyond the agreed to servicing scope. This was confirmed with us and taken ca Car was ready before time promised. A call was made when something found beyond the agreed to servicing scope. This was confirmed with us and taken care of immediately. Car was cleaned and vacuumed. Went through each item on the service ticket and status described. Very complete and thorough. Will be back in 5000 KM. More


