Mountain Hyundai
Hamilton, ON
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544 Reviews of Mountain Hyundai
We wont go anywhere else now. As someone who had just gotten their full liscence I was on the look out for my first car. After several recommendations to visit Mountain Hyundai my As someone who had just gotten their full liscence I was on the look out for my first car. After several recommendations to visit Mountain Hyundai my husband and I stopped by to have a look. I had already stopped by other dealerships in the area before reaching here and had been left very unimpressed upto this point and had settled on the fact I would not be getting anything that day. Within minutes James was with us and we got talking. He was brilliant! Super friendly, not pushy, very informative and just made us feel very comfortable to have a good look around without feeling like we were going to be pushed into anything, which a previous salesman tried to do at another dealership before meeting James. We looked at 1 car that James recommended, but as great as it was I just didnt feel it was rhe car for me. James was not disheartened in any way and continued to help and re evaluate what I was looking for in a car. Eventually when it came to our final look of the lot, we came across what ended up to be my first car! As soon as I sat inside it felt right. James got us the keys and we took a test drive and by the time we got back I was in talks with my husband about if I should keep looking or take this car. James put absolutely no preasure on us what so ever and we were able to take all the time we needed relaxing in the seating area of the showroom to talk over my options. We decided to go ahead with the car as it was a fantastic deal and we really felt James was already giving us the best deal we could get. It was great to feel trust in him and know that we werent going to be ripped off or pushed into anything. We started the paperwork that night and James was fantastic from start to finish with his customer care and answering any questions I had. We were his last customers of the day but he never made us feel rushed to get out the door, sticking around with us until the showroom was closing its doors, and had pushed as much paperwork through as possible to make sure I would get my car ASAP that very week. We went home absolutely thrilled and raved to everyone we know about James and how excellent his service was to us, and I thanked all those who had recommended we visit the dealership. When we returned the next day to complete the sale there had been a major hiccup at the showroom where the internet has cut out completely for the whole day! All the staff were doing their best do deal with things and keep customers happy and help everyone. So we were unable to complete things that day, but we were not made to feel like our trip up there had been for nothing where we were able to review everything and discuss pick up options for the next day. The staff and Mary who was dealing with our application kept in touch with us for the rest of the day to let us know how things were going once they got things up and running again. Somehow still after a day of no internet the staff were all able to get me into my brand new car by Fri afternoon after only stopping by Wed evening for "just a look". James was there so see us off, and even gave me a few freebies to welcome me to the Mountain Hyundai family. Everyone I talk to is very impressed with my car, the staff and the deal James was able to give me with my car. I highly recommend James and the dealership to people constantly now. My husband is looking to trade in his existing car now and has kept in touch with James and they plan to meet up this weekend to go over his options for a car from Mountain Hyundai. 100/100 our number 1 place to go for our car needs now. James is our guy. Never known a team to work so fast and so well together like the staff at Mountain Hyundai. Oh, and my car is doing GREAT! Love it!! More
Car sales Great service, helpful i got what i wanted Completely satisfied definitely I would recommend this dealership for everyone I m very happy with my Great service, helpful i got what i wanted Completely satisfied definitely I would recommend this dealership for everyone I m very happy with my new Hyundai ioniq More
No complaints so far Only purchased the car 2 months ago. We appreciated the time Grant spent with us and contiues to be of assistance as we get more familiar with the Sonata. I am writing this from Myrtle Be We appreciated the time Grant spent with us and contiues to be of assistance as we get more familiar with the Sonata. I am writing this from Myrtle Beach. The car performed beautifully. 7.4 litres per 100km. very smooth ride. We had the remote start put in finally. That is the only service so far. Workmanship and service department were excellent. More
My new car 🚗 I recently leased a new 2017 Hyundai Elantra from mountain Hyundai. My salesman and the finance manager were both extremely helpful in getting me int I recently leased a new 2017 Hyundai Elantra from mountain Hyundai. My salesman and the finance manager were both extremely helpful in getting me into my car at the price I needed. More
James Barr Excellent service and salesman from the moment I first walked in. Would really recommend this dealership and salesman. Really great deals and options Excellent service and salesman from the moment I first walked in. Would really recommend this dealership and salesman. Really great deals and options to choose from More
Great low pressure experience Generally I hate buying cars. This was my daughter’s first experience. Andrew spoke directly to her and made it an enjoyable time. Great car too. Generally I hate buying cars. This was my daughter’s first experience. Andrew spoke directly to her and made it an enjoyable time. Great car too. More
Happy Hyundai customer There were Very friendly and helpful people at Mountain Hyundai. I Would certainly return to purchase a new vehicle or for maintenance. I would recomm There were Very friendly and helpful people at Mountain Hyundai. I Would certainly return to purchase a new vehicle or for maintenance. I would recommend Hyundai to others looking to purchase or lease a new or used car. More
Excellent service. Terry was great and provides all the information that I needed. The whole team was very professional from start to the end. I will definitely go their Terry was great and provides all the information that I needed. The whole team was very professional from start to the end. I will definitely go their shop every time I need service for my new car. More
Great Service After having a horrible experience with the crooked team of mazda down the street, I decided to browse a few dealerships on the final Sunday of the mo After having a horrible experience with the crooked team of mazda down the street, I decided to browse a few dealerships on the final Sunday of the month. My husband and I were interested in a few different cars and saw some we liked at this dealership. I returned on Monday afternoon and was emediately greeted by Ronny in the car lot. He explained the promotions happening with the new 2018 Elantra models and offered to show me the new stock in the back of the dealership. I was very interested in a few cars and returned later that evening to let my husband check out these cars. Once again Ronny greeted us both upon arrival and although he was very busy with other customers he was very attentive with no pushiness whatsoever. He let my husband and I have the keys to the cars in question and just sit in each individual car uninterrupted while he went back inside. He said if we were interested in test driving either one just let him know. Because of the fact that we were treated respectfully and allowed to get a feel for the car on our own we dicided to purchase the car that evening. After going back and forth with negotiations we arrived at a deal I could live with. At all times during these negotiations Ronny gave us our space and only came back to the table when we indicated that we were ready to finalize the deal. It was because of the low pressure service we received that we were actually quite comfortable finalizing the sale that night. The only downside to this experience was the additional 250 predelivery charge tacked on to the contract. These fees are a scam and while I realize that legally you can refuse to pay them I was all cared out at that point so we just ate the $250 because everything else had gone quite smoothly. Once the financial manager realized I was not going to purchase all this additional coverage she got down to business and was very professional and courteous. Also when we went to pick up the car the financial manager was not there and did not leave our deposit refund with the sales person which was maybe just an oversight, however that cheque was hand delivered to me early the next morning by Ronny at which point he went over some additional features of the car with me. I have driven this car for one week now and am very happy with it.Anybody wanting to buy a new or used car I recommend you go see Ronny. More
Amazing!! Amazing experience at Mountain Hyundai so far. Terry in sales was very straight forward and made it very easy to purchase my first brand new car. I w Amazing experience at Mountain Hyundai so far. Terry in sales was very straight forward and made it very easy to purchase my first brand new car. I walked in just to look out of curiosity and ended up test driving the 2018 Elentra GT Sport, and Silvia helped me with finacing and getting approved quickly. Terry helped me with every question I had, got my car to me within a week and even set up for me to get my windows tinted there the following week. The car and the technology is amazing, and will recommend Mountain Hyundai to everyone, they definitely have a customer for a long time! Ask for Terry in sales! More