Mountain Hyundai

Great experience Very friendly and helpful. Daniel is very enthusiastic and very helpful in explaining the nuances of my new car. I also want to commend Mary Tubman fo Very friendly and helpful. Daniel is very enthusiastic and very helpful in explaining the nuances of my new car. I also want to commend Mary Tubman for going through the process of my financing. They made my car buying experience a very pleasant endeavour and I will certainly recommend Mountain Hyundai to others. Thank you for everything! More

Amazing Service I loved the service here and would highly recommend going to see James Barr. He helped me pick out my first car and then with the help of Cecelia also I loved the service here and would highly recommend going to see James Barr. He helped me pick out my first car and then with the help of Cecelia also made sure it fit in my budget. More

Knowledgeable and helpful I dealt with both Daniel and Ronnie, at different times. I wasn't sure of the exact model I was looking for, they both explained the difference featur I dealt with both Daniel and Ronnie, at different times. I wasn't sure of the exact model I was looking for, they both explained the difference features available and were unfazed when they did the paperwork for one but I changed my mind and went with another model. They introduced me to the other support staff at the dealership, and when I picked up the car Daniel clearly demonstrated every feature. Sylvia was very clear and precise in describing the financing. I was extremely pleased with their professionalism, and of course I'm pleased with the car! More

Great service! Very happy with the service and attention the Jo provided me, he sold me the car, this time the car did not sold itself. Thank Very happy with the service and attention the Jo provided me, he sold me the car, this time the car did not sold itself. Thank More

Incredible service Everyone at mountain Hyundai was amazing. Warren knew what he was talking about and very knowledgeable about the products. He went above and beyond my Everyone at mountain Hyundai was amazing. Warren knew what he was talking about and very knowledgeable about the products. He went above and beyond my expectations! He made the whole experience exciting and made me feel comfortable I was making the right decision in such a major purchase. Mary was also very knowledgeable on the warranties and application process for financing the vehicle. I appreciate her honesty and how professional she was. I will definitely be returning in the future if I need to purchase another vehicle. Will also be recommending this dealership to friends and family! Thank you More

My salesman, James was very informative and explained in det James was Very informative and explained everthing I need to know about my 2018 Santa Fe, At my first meeting, James was very friendly and explained James was Very informative and explained everthing I need to know about my 2018 Santa Fe, At my first meeting, James was very friendly and explained in detail about my purchases More

Utmost respect for the customer! Very helpful. Knowlegable staff from start to finish. Had a couple concerns , they were quick to help. Just this week thought there might be an Very helpful. Knowlegable staff from start to finish. Had a couple concerns , they were quick to help. Just this week thought there might be an issue with my tires The fellows at the service centre , checked and filled my tires with no appointment. Thanks to everyone. More

Great experience Was my first time buying a new car and I found that everyone was extremely helpful and friendly . I was walked through every aspect of the car that I Was my first time buying a new car and I found that everyone was extremely helpful and friendly . I was walked through every aspect of the car that I interested in and was able to help answer all of my questions . Which in turned helped me with my decision & I ended up purchasing More

Amazing Both James and Sylvia were phenomenal! Both super down to earth and kind overall. I appreciate what both have done for me, and couldn’t have asked fo Both James and Sylvia were phenomenal! Both super down to earth and kind overall. I appreciate what both have done for me, and couldn’t have asked for a better car! More

No Integrity. Damaged my car and did not own responsibility. In Dec. 2017 I brought my car in for snow tires at Mountain Hyundai in Hamilton. The service manager did a walk around of my car and had me sign off In Dec. 2017 I brought my car in for snow tires at Mountain Hyundai in Hamilton. The service manager did a walk around of my car and had me sign off on the minor scratches on my car. After the service appointment I walked out to my car to find a) brand new snow tires and b)a CRACK on my FRONT BUMPER and a dislodged FOG LIGHT. I promptly went back inside to tell the service manager about the damage I found. He quickly said ‘Oh sorry, I must have missed it in my inspection, as it was obviously there when you came in’ Hmm. Well that was the first time I was seeing it. Interesting that he noticed the most minute scratches on my car but MISSED a CRACKED BUMPER?!? I told him that I’m not satisfied with his answer and he said that they would review the security footage to show me that the crack was there before the service appointment. Ok fine. One week, two weeks, three weeks went by and NOTHING from them. Finally after calling several times I finally got a call (voicemail) from a cheery young woman saying ‘ Hi Adrean we reviewed the security footage and as expected, the damage was on your car when you came in’ Ok. May I see the security footage please? No return of my message. Called a second time. No answer. Called a THIRD time (annoyed) Sorry I don’t see the damage. Called back to ask to speak with someone. No returned call. Wrote an email. No reply. I WILL NEVER DO BUSINESS WITH MOUNTAIN HYUNDAI in Hamilton AGAIN. I deal with people who practice with INTEGRITY and the was this was dealt with is deplorable. I shared my story here as a warning for others about these bad and dishonest business practices. No, I’m not calling a lawyer. I don’t have the time to deal with it in this way. I’m biting the bullet and calling my insurance company to get it fixed. See below the pic I was sent that ‘proves’ there was damage my car when I came in, followed by the damage I ACTUALLY found on my car. Shame on you Mountain Hyundai. You saved yourself a few dollars at the expense of your reputation. Really smart business practices.... More