Mississauga Volkswagen

Very bad service and unprofessional staffwe bought VW Very bad service and unprofessional staff we bought VW Atlas at this location year ago, first thing we traded jetta, and at the time of estimate a Very bad service and unprofessional staff we bought VW Atlas at this location year ago, first thing we traded jetta, and at the time of estimate ang handing over car it had winter tires since it was january i guess they did not notice that and month later called me and asked to bring all season tires i had them still so i gave it to them without issues, even though it has already been a month since our transaction finalized i figure whatever this will be place where i will service my new car so i will do them i favor other thing, when we were buying car i asked specifically if car has cd player and salesperson Arvand Pouladi told me it does and that even has cd changer inside. when we came to pick up car i asked me to show me where cd player is since i cant see it, he opened glove compartment and there was no cd, so he said , ups i guess there is no CD i went over that too again it was just cd not main factor just shows how Arvand does not have idea what he is selling and just says or makes up things to make sale then when we were finalizing financing part , finance guy did not know how to calculate properly and explain when will my first payment be. in the end he was off by month Arvand Pouladi also told us that service is free for 2 years, it is not like i asked for it he said that is what they give with new cars, and he scheduled service for a year, now when i came in for that scheduled service that was supposed to be included, they asked me to pay over $200 Arvand was in location at the time, still surprisingly working at that location, i went to him to ask him why are they charging us for service, and he pretended like he head no idea that it was supposed to be included then trying to convince me that he never said that, when i asked to speak to his manager he came out not even introduced himself so i don't really know his name, he told me how experienced Arvand was which just shows how much he does not know how incompetent his staff is. when i told him that Arvand told me that service is included for 2 years and that i don't appreciate being lied to, he told me that he does not want my business and kicked me out i guess they sold a car and don't care abut customers further than that i would definitely not suggest this location, staff is not educated about product they are selling, and not even manager cares about customer satisfaction after they sell you car More

Very good experience and all went as planned. I would highly recommend it to others highly recommend it to others More

Recently purchased a 2018 Ford EdgeThe overall Recently purchased a 2018 Ford Edge The overall experience was great, from Sales (Wasim) to Finance and I would recommend the VW Mississauga Team to Recently purchased a 2018 Ford Edge The overall experience was great, from Sales (Wasim) to Finance and I would recommend the VW Mississauga Team to others More

I was very happy with the overall service I received at this dealership and would recommend it to anyone who wants fast and satisfactory service. Special congrats and thanks to Thai Haines! this dealership and would recommend it to anyone who wants fast and satisfactory service. Special congrats and thanks to Thai Haines! More

I have no idea why this dealer is rated so highly. Perhaps the new car division is good, at least the floor manager there seemed friendly and interested when I passed through. But the pre-owned divisi Perhaps the new car division is good, at least the floor manager there seemed friendly and interested when I passed through. But the pre-owned division was awful. The sales person (Ilham) looked like he couldn't be bothered. Only answered direct questions about the car if I asked, had no input of his own otherwise. He literally just stood there, completely uninterested, while I looked at the cars. Then, in the brief discussion later about the price, wasn't interested in making a deal or giving any information about options, again just answered direct questions if asked. Wouldn't even let me test drive the car unless I first agreed on the sale price. All in all, not a good experience. Just a whole bunch of silence as the salesperson waited for me to say something. The only reason I'm even giving a 2-star rating is because there is an extra star for the floor manager of the new cars (sorry, can't remember his name), who at least looked like he gave a xxxx. The used car division alone was a 1-star experience. More

I'm so happy with the great customer service I received from Wasim, Yuri and Naysan. They were extremely knowledgeable and responded to my inquiries. from Wasim, Yuri and Naysan. They were extremely knowledgeable and responded to my inquiries. More

Bought a Mazda CX-5. Impressed with ilham’s service and knowledge. Quick to respond to email and phone. Smooth sale, and quick delivery of vehicle. Would highly recommend. knowledge. Quick to respond to email and phone. Smooth sale, and quick delivery of vehicle. Would highly recommend. More

Recently purchased a 2019 Golf Sportwagen.The overall Recently purchased a 2019 Golf Sportwagen. The overall experience was great, from Sales to Finance and I would recommend the VW Mississauga Team to o Recently purchased a 2019 Golf Sportwagen. The overall experience was great, from Sales to Finance and I would recommend the VW Mississauga Team to others More

Did not feel pressured, was able to take time to purchase. Ilham was attentive, answered all questions and great to deal with. Everyone was friendly and thanked us. A family friendly company. purchase. Ilham was attentive, answered all questions and great to deal with. Everyone was friendly and thanked us. A family friendly company. More

It’s a great place if you’re looking for a car. My sales consultant (Mo)was amazing). I would definitely anyone to go there. Thanks for my new Tiguan Mo 😊 consultant (Mo)was amazing). I would definitely anyone to go there. Thanks for my new Tiguan Mo 😊 More