Mississauga Volkswagen
Mississauga, ON
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111 Reviews of Mississauga Volkswagen
Friendly, but VERY inexperienced sales person, who seems to be afraid of his managers. Every little thing we asked them to do (and nothing of our requests was 'unreasonable' or ridiculous, e.g. repair a chi to be afraid of his managers. Every little thing we asked them to do (and nothing of our requests was 'unreasonable' or ridiculous, e.g. repair a chip in the windshield - which is after all a safety issue...!) was a big deal and we had to fight for! They didn't even want to give warranty on the performed repairs (again, such as windshield), and they apparently also have no dealership warranties for at least 30 days, which I thought are pretty common. There was absolutely no room for negotiation with them, they apparently had potential customers walk away because of $200... It took them almost 4 weeks to do three minor repairs to do ( buffing out two stone chips, repairing the windshield and fix a deep scratch in the leather seat). I could go on with a lot more, but they wasted enough of our time! My recommendation: don't go there - other dealership have the same VW... Worst buying experience I ever had, I just hope the car will be fine. This ordeal took all the excitement about getting a new car! Someone from VW headquarters should go to Mississauga VW and have a closer look at this dealership! I wish I would have read some of the reviews before I went there, that would have saved me a long drive and some tough weeks! More