Mississauga Volkswagen
Mississauga, ON
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111 Reviews of Mississauga Volkswagen
Bobby Rabbani helped us to buy a Tiguan vehicle with his excellent customer service. We were very happy with the deal. Bobby is a super nice guy. He is very helpful and very knowledgeable. We highly recomme excellent customer service. We were very happy with the deal. Bobby is a super nice guy. He is very helpful and very knowledgeable. We highly recommend everyone to meet Bobby once and he is the best! Thanks Bobby from Mr. and Mrs. Shams. More
Yawar helped me with the whole car buying process and was very upfront about the prices. I appreciated the honesty and the process was pretty smooth. The team is pretty responsive. very upfront about the prices. I appreciated the honesty and the process was pretty smooth. The team is pretty responsive. More
Absolutely the worst service I have experienced from a car dealership. My experience was with the service department; - all calls go unanswered and you're forced to leave a voicemail, but nobody returns car dealership. My experience was with the service department; - all calls go unanswered and you're forced to leave a voicemail, but nobody returns your call. - promises on repair time are not met. Always having to leave your car for an additional day. Again, nobody calls to ask or explain why. You have to chase them down which is time consuming since nobody returns calls. - even when you leave your car for two days, the total repair list isn't completed. You will be asked to make another appointment to complete the work. You have to accommodate the dealership. Your time or other commitments don't matter. - just try to get through the receptionist to request to speak to the General Manager or Service Manger. The receptionist will block you by insisting you leave a message with her and when you insist to be transferred she will speak over you and will not comply. - promise to wash your car doesn't happen after servicing the car. - service advisors are not properly trained to address mechanical issues and will rely on you to dictate what to write on the work order. They appear confused on understanding what is wrong with the vehicle. Conclusion: Find another VW dealership who is willing to earn your business since Mississauga VW has clearly confirmed they are not capable (or just don't care) to keep a customer coming back. More