Midtown Honda

Courtesy is a foreign word for this salesperson The extremely low rating for this dealership is not without a reason. I visited Midtown Honda last week and met Mike (Poya) Alaghband. The meeting The extremely low rating for this dealership is not without a reason. I visited Midtown Honda last week and met Mike (Poya) Alaghband. The meeting was unprofessional right from the word go. Poya came over to the reception where I was waiting for him. Before coming there, I had told him that I have already done a test drive and I was looking for the lowest quote. Instead of escorting me to his cabin, he bluntly asked me what's the price I am looking for. He saw me reaching out for a pen and paper in my bag to make sense of the numbers but he still didn't offer me to sit somewhere and talk with ease. After a few minutes, he invited me to his cabin and I followed. I had got a pretty low quote from a dealer and I just wanted to know if he could beat that. Instead of saying yes or no, he started justifying why he couldn't give me a better price and I should still buy from him. He also said that I am wasting every dealer's time (including his) because they all buy the car from Honda and offer the same price! He then asked me that would I buy from him if he offers me a lower quote than the lowest I had got. I said yes and he went to meet his manager. His manager arrived and offered the same explanation and said he couldn't beat that price and I should go ahead and buy the car from the other dealer. Fair enough. After the manager left, Poya said I am really confused and I am fu**ed up in my head because according to him I was asking for a really low price. If he can't offer me that price then he should just say that he can't. One doesn't need to be impolite and unprofessional. I didn't want to stoop to his level and left without wasting another second of my time. More

Happy with the service So far very happy with my purchase, the sales gentleman Mr. Valeri was very helpful and patient with me,, no complaints so far. I do recommend him. So far very happy with my purchase, the sales gentleman Mr. Valeri was very helpful and patient with me,, no complaints so far. I do recommend him. More

Walk in, complete disrespect Ok. I am in sales: lighting fixtures (High end). When I am with my client I make all the info as simple as possible. Then if I see their goal is to ge Ok. I am in sales: lighting fixtures (High end). When I am with my client I make all the info as simple as possible. Then if I see their goal is to get something simple I will never tell them this in the face. Here I walk in as I am looking for a car. My first car actually. Just wanted to drive and see how it feels. Here is Mark (Sales), greeted me, then started telling me about different interest rates which is so confusing! But the worst when he told me that if I am not ready to spend $400 per month probably Honda is no my car?!!!! Are you kidding me???!!! From when Honda became such a snobbish brand???!!! And who are you to tell me that??!!! And from when you are a mind reader??!!! What a shame he put Honda in a black list for me probably forever. More

Danny Meacci was wonderful salesman! We are so thankful for the help of Danny. He was so patience for us. This man has an excellent performance on his work. If anyone want to go on this l We are so thankful for the help of Danny. He was so patience for us. This man has an excellent performance on his work. If anyone want to go on this location, I will recommend hIm, you won’t regret it. More

Incompetent deceptive, and unprofessional This has to rate as one of my least memorable car sale transaction in my life thus far. Being a man in my 70's, I have owned many vehicles over the ye This has to rate as one of my least memorable car sale transaction in my life thus far. Being a man in my 70's, I have owned many vehicles over the years, at least 30, so I do know a bit. The Honda reputation sold me on the product. I currently drive. 1997 Honda CRV. There is nothing to "sell" really, it's just a matter of reaching a fair deal for both parties. I will share my experience in my next post. once I have gathered my points about this last car buying experience at this dealership. It was and is (still ongoing) an absolutely horrible experience, with no end in site. Please read all of the negativity that is posted online, and you will soon discover that it's not about the product folks. Buyers Beware. More

Misleading practices I called to book a test drive for a specific model. I spoke to Alex and was told it was available. Upon my arrival Alex was nowhere to be found and A I called to book a test drive for a specific model. I spoke to Alex and was told it was available. Upon my arrival Alex was nowhere to be found and Akaysha was sent to help me. Strangely, they kept paging Alex numerous times while I was there. The Civic Hatchback Manual that I wanted was not available and was offer.ed a test drive in a completely different car with different engine. This sales person didn't have much knowledge about the cars and kept suggesting to try models I didn't want. I find this practices unacceptable and won't shop there in the future. More

WORST DEALERSHIP - FRAUD/THIEF AGENTS ON SITE My cousin leased a Honda Accord from this dealership and I had co-signed his application at the time since he didn't have good credit. After a couple My cousin leased a Honda Accord from this dealership and I had co-signed his application at the time since he didn't have good credit. After a couple years, my cousin established his Credit and hence we requested to transfer the lease from my name to his name....The Dealership agents MARIA AND JOSH asked my cousin to pay a staggering amount of $1000 just for the Transfer of Lease! Anyway, we agreed to that as long as the work would get done within 1 week... JOSH Assured us that once he gets all the paperwork, the transfer would be done within 1 week... We provided all the necessary paperwork and not only that, my cousin also finished Paying the $1000 "fee" for transferring the lease in his name....They collected the payment around 4 MONTHS AGO and yet they haven't done the Transfer. Not only that, my cousin and I have tried calling these guys several times. We have left numerous voicemails and also contacted their Reception desk several times to get in touch with Josh or Maria, but they are never available. We asked for the Manager on site, but the Receptionist always tells us that the Manager is not available. The Receptionist always promises a call back from the Manager, Maria or Josh, and it has been 4 months already and NO ONE EVER CALLS BACK!! CAN YOU IMAGINE???? THEY TAKE A STAGGERING FEE OF $1000.00 FOR A LEASE TRANSFER AND ONCE THEY GOT THE MONEY, THEY GOT SO BUSY THAT THEY DON'T HAVE TIME TO COMPLETE THE JOB! WHAT DO WE CALL SOMEONE WHO TAKES YOUR MONEY AND DOESN'T DO THE JOB FOR WHICH YOU PAID THEM?? - STEALING YOUR MONEY, RIGHT?? OR MAY BE FRAUD/CHEAT is the better word. I must say MARIA AND JOSH are VERY UNPROFESSIONAL as they don't bother returning the voicemails nor have they bothered to complete the Lease Transfer. I WOULD NEVER RECOMMEND ANYONE TO DO ANY KIND OF BUSINESS WITH THIS DEALERSHIP...I WISH WE WOULD'VE CHECKED THIS DEALERSHIP's POOR RATING BEFORE LEASING OUR VEHICLE FROM HERE! More

WONDERFUL EXPERIENCE WITH MIDTOWN HONDA Recently purchased a Certified used 2013 Honda Civic from MIDTOWN. Pleasure to do business with INDER, our salesman, and JOSH, Financial Services Man Recently purchased a Certified used 2013 Honda Civic from MIDTOWN. Pleasure to do business with INDER, our salesman, and JOSH, Financial Services Manager. Both were pleasant, knowledgeable and very patient during our meetings in which we made numerous inquiries. Everything went smoothly. When we picked up the car several days later, INDER greeted us. We checked out the car together. He showed the various features. It was especially helpful that he set up the hands free phone system. We finished up the paper work with JOSH, who was very pleasant. We also went to the Service Department to familiarize ourselves with this section. Here again, they were knowledgeable and pleasant. Would recommend MIDTOWN to others. More

Worst Honda dealership and experience We came in October 2016 and wanted to get the new 2017 civic hatchback. We were told it would take 6 weeks to get the car since they were still being We came in October 2016 and wanted to get the new 2017 civic hatchback. We were told it would take 6 weeks to get the car since they were still being made. 6 weeks came and go and nobody called or informed is when our car would be arriving. We called to find out what was going on and were informed that our car was delayed until January but they didn't call to tell us bc they didn't think it would be an issue since we had a car. That was a huge red flag for me. Well January came and went and never heard anything called and was told the car was delayed again until March. I had to call the dealership everyday in March to find out the status. They had our deposit for 5 months until we finally got our car. Our sales rep never followed up with us it was like once he made the the sale he was done. I will never use Midtown nor recommend them to anyone. Sisley Honda is where all my other Hondas are from and I should have gone back there, More