Mega Automobile
Gatineau, QC
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98 Reviews of Mega Automobile
Grest dealer Best expirience at a dealer, hands down. Laurent, my salesman was very friendly, knowledgable. he wasn't pushy at all. Brigitte bedard, my financial o Best expirience at a dealer, hands down. Laurent, my salesman was very friendly, knowledgable. he wasn't pushy at all. Brigitte bedard, my financial officer was extremely helpful and went the extra mile. i would recommend buying from Mega Mitsubishi any day More
Very helpful Courteous and friendly staff. Jakob was very helpful and informative and made the buying experience stress-free. I would recommend this dealership to Courteous and friendly staff. Jakob was very helpful and informative and made the buying experience stress-free. I would recommend this dealership to anyone looking for a new or used vehicle. -Mike More
Un excellent service Je viens souligner l'excellent service que j'ai reçu lors de l'achat de ma voiture chez Mega auto. C'était professionnel, efficace, clair et plaisant. Je viens souligner l'excellent service que j'ai reçu lors de l'achat de ma voiture chez Mega auto. C'était professionnel, efficace, clair et plaisant. J'avais visité d'autres concessionnaires plus tôt, je peux donc comparer. La disponibilité et l'attitude du vendeur ont été des éléments importants qui m'ont fait pencher pour la voiture de chez Mega auto. More
This was the most frustrating car purchase experiences we've had! To be fair, their price was fantastic and the car was in good shape. They addressed all mechanical issues and they were fixed before we we've had! To be fair, their price was fantastic and the car was in good shape. They addressed all mechanical issues and they were fixed before we purchased. On the other hand their customer service was absolutely frustrating. Our salesman rarely called us back and it was like pulling teeth to get any answers to our questions (they weren't outrageous questions - just normal things about the vehicle). The salesman did not show us any features of the vehicle (so found out it did not do as much as expected when we got it home) and when asking Ron the Sales Manager about anything, I was made to feel like I was wasting his time. There was a lot of grief about the amount of time we needed a dealer plate to simply take the car to our mechanic and Ron blatantly skipped over the fact that the tires were changed out for more worn ones when going over the service they did on the vehicle (not sure why they are so sketchy about tires but be careful). Bob the Finance Manager at his lunch and chewed through sorting out the contract details and would send me across the dealership with my tired and hungry toddler (we were kept waiting a long time for the middle of a work day) to ask the Sales Manager any questions instead of either going himself or simply picking up the phone and calling him. I suspect this is because we were cash buyers and maybe if we were to finance we would have gotten better service from Bob who obviously gets paid for financing deals. I had to take the car to my mechanic during the day with my toddler, and was left alone, outside in cold weather with my daughter to change car seats, etc, with no offer of help, when both picking up and returning the vehicle. Also I forgot a cd in the stereo after the inspection and someone took it by the time we picked up the car the following day. All in all their prices were good for used vehicles, but if I were to buy a new vehicle where price doesn't vary as much, I would definitely go somewhere that knows the meaning of customer service! Let's just say I did a little dance when we got the vehicle home that I didn't have to go back to Mega again! More
Have purchased a Honda Odyssey EX 2010 from Mega at a very very good price ( about $1,500 less than everywhere in Canada ), I compared the price with the same model same year and about same mileage every very very good price ( about $1,500 less than everywhere in Canada ), I compared the price with the same model same year and about same mileage everywhere in almost all provinces in Canada using KiJiJi, Autotrader, Autocatch and checked price using some “used car tool” online, I finally got the whole sale price from Mega. Dealt with Jacob, he is very nice, and Jacob even helped me to get the price for my “trade in” Van on the phone without seeing my Van, and I got another $500 extra when I came in to show my Van, the trade in price is “unbeatable”, I got $1,500 more for my van compared with 3 big dealers that saw my van…, and I received a very good service from Mega via Jacob, Jacob is very professional and courteous rep. I highly recommend Jacob to family and friends and myself I will go back again to Mega and of course to see Jacob when I decide to buy another car or change car in the future. More
Thank you for your good, fast and professional customer service! I really appreciate your kindness and your efforts to serve me and the other clients in the best way that is possible. You make me feel th service! I really appreciate your kindness and your efforts to serve me and the other clients in the best way that is possible. You make me feel that I am home each time I am there. Thank you again for everything! Sorin STEFAN More
Have purchased two Mercedes in the past year from Mega. Dealt with Monsieur St Arnault on both occasions. Very personable and courteous dealer rep. Highly recommend him to family and friends. That says it Dealt with Monsieur St Arnault on both occasions. Very personable and courteous dealer rep. Highly recommend him to family and friends. That says it all. More
À notre arrivée, nous avons été super bien reçu. En plus, le vendeur a dû se déplacer pour nous accomoder car une situation est survenue nous empêchant de finaliser la transaction, mais g bien reçu. En plus, le vendeur a dû se déplacer pour nous accomoder car une situation est survenue nous empêchant de finaliser la transaction, mais grâce à sa serviabilité et tout s'est bien déroulé. De plus, tout au long du processus, on a sû nous rassurer et répondre à nos questions. On nous a suggéré des options sans pour autant nous "forcer" à accepter ces propositions. Les explications étaient claires et précises. Nous recommanderons sans hésitations cet endroit, car nous avons été très bien servis. Merci pour tout! More
My experience was great, I will go back for sure. All my questions were answered and I left satisfied with my purchase. The only downside was that I waited 2 hours to get my new car when I went to pick it u questions were answered and I left satisfied with my purchase. The only downside was that I waited 2 hours to get my new car when I went to pick it up. The wait was NOT due to Pierre's work. They were super busy... More
Je tenais à souligner l'accueil et la gentillesse du personnel chez Mega Automobile, particulièrement la représentante à l'administration, madame Christine Romain et le représentant des s gentillesse du personnel chez Mega Automobile, particulièrement la représentante à l'administration, madame Christine Romain et le représentant des services techniques, monsieur Christian Joanisse. More