Meadowvale Honda

MICHELLE dirty service advisor This is not the the first time dealing with Michelle sr service advisor very dishonest rep. I was told about recall on my Honda, was told I could go i This is not the the first time dealing with Michelle sr service advisor very dishonest rep. I was told about recall on my Honda, was told I could go into any Honda. I told Michelle I did not want to come into Meadowvale and found her and that location to be very dishonest. I get a voice msg today Sept 27th about my missed appts, appointments that Michelle their service advisor has been making. And believe me don't ask any advice that thing MICHELLE will make sure to cost you a lot of $$$$. MICHELLE and Meadowvale HONDA give Honda a bad name More

Really bad sales service, can't trust anyone there This should be 0 star rating, as the others have posted. Very unprofessional sales staff and management. Found a car wanted to purchase, the sales This should be 0 star rating, as the others have posted. Very unprofessional sales staff and management. Found a car wanted to purchase, the sales person tried all the OLD car salesman tricks from the 80's, it was ridiculous then the manager came over and tried even more non-sense. You will to be talking to normal human beings, they don't know how to communicate professionally to customers, no customers service, just want to harass and push the sale. We left and I was harassed by them to come in and buy the car for several months later! Had to block them! What kind of a business is this? Very rude and unrealistic sales approaches. Do NOT waste your time even walking in there. Pointless and you will get NO where and not be able to buy a car with all the 80's weird sales tactics. They still think this works? It' s 2016 people!! Horrible service. More

Money centric with no personalization I took my Vehicle there fro regular service and also show the vibration the vehicle does when pressing the breaks. The van is is still under warranty I took my Vehicle there fro regular service and also show the vibration the vehicle does when pressing the breaks. The van is is still under warranty and the vehicle vibrates when we press break but the lady was only interested in charging me stating that they would have to ascertain later if it is eligible under warranty. Very cold service and money centric service only interested in billing the client and finding more ways to make money without any regards to being fair and being informed. After service I took the vehicle to another dealer who not only did inspection put also did all the repair free under warranty and also provided free car wash with no questions asked . This just goes to show the kind of training and direction given between two dealers . More

Liars and thives I took my car to get service it only had 50,000km they called me after the car was in the service shop and said PCV is bad. I agreed to change as I wa I took my car to get service it only had 50,000km they called me after the car was in the service shop and said PCV is bad. I agreed to change as I was at home. They charged 1.45hour to change and it was a $35 dollop part. It took 5min to change as it is accessible right when you open hood. Also they told me rotors need to be replaced I told them no I will do myself. Took to other mechanic and they said rotors and pads are good just some surface rust that can be removed with surface disk. Also the service I went in for was B1 which included a tire rotation and check air. They did not rotate tires and check air as it was the same way when I brought in as I marked tires and rims. TPM sensor was low on right side and was still the same. Stay away from this place if you wanna get ripped off. I wish I read reviews before taking my car there. Stay away. Far far away. More

Awesome customer service!! So took my '14 civic si for maintenance. They took my car in right away. I was surprised cause when my wife goes to vw for an oil change, she's ther So took my '14 civic si for maintenance. They took my car in right away. I was surprised cause when my wife goes to vw for an oil change, she's there for a good 4-5 hours. My oil change took just over an hour. They washed my car, answered all my questions, and all the staff were so nice and pleasant. While waiting in the waiting room, a sales associate asked if I wanted a coffe and donut and got it for me. It was like I was royalty. After getting me the coffee, we chit-chat for a while like he was my closest boy from back in the day. I felt so comfortable there. It was like a second home lol. Definitely would recommend my friends to do business with them. They go that extra mile to make you happy. Pete More

Service Center is Always Trying to Push Unnecessary Work The lease on my 2013 Accord Coupe Manual was coming due and I had decided to buy out the car. Since I needed an oil change & service for a recent reca The lease on my 2013 Accord Coupe Manual was coming due and I had decided to buy out the car. Since I needed an oil change & service for a recent recall, I thought I would get my safety done as well. I left the car & took the shuttle service into work. After some time Virginia called with some "bad news". Now don't get me wrong, I realize that Virginia is just the messenger! She said that the technician(s) could not pass the safety because I needed all new break pads as well as rotors! Calmly I asked what the fee would be and she quoted $815.00 for break pads only. I told her that was absurd! How could a three year old standard transmission car with 55,000 KM need all that work?? I told her had I taken the car anywhere else, it would have passed. Having said that she said she would discount to $749.00. I told her with that news, she made my decision that much easier. I told her they could keep the car and that I would get into a new lease! I then placed a call to Daniel Furster (who is amazing) to get the ball rolling on a 2016 Accord Coupe. Minutes later, I received another call from Virginia. She said there was a misunderstanding and that the breaks do not pass Honda's standards but does pass the Government's standard and that they issued the "Pass" certificate. Of course I was still on the hook for the $115.00 + tax for a certificate that I wasn't going to be using after all! I'm warning you, do not get anything done at their Service Center other than an oil change. Who even knows if that job is being done above board! I've had other ridiculous experiences with them as well. Time to move on as far as service is concerned. Too bad. Daniel (Sales) is the only person that I would deal with. More

Make false promises Worst dealership I have ever experienced. They make false promises at the time of selling and never fulfill their commitments. Calculated wrong monthl Worst dealership I have ever experienced. They make false promises at the time of selling and never fulfill their commitments. Calculated wrong monthly payments by adding the charges of their services without even asking. Cheaters cheaters cheaters. More

Great customer service alway treated me like v.i.p. I recently came in for service (oil change, Honda recall) I was greeted by the service advisor (David Tsan) and service manager (Kenny Foo) as soone a I recently came in for service (oil change, Honda recall) I was greeted by the service advisor (David Tsan) and service manager (Kenny Foo) as soone as I open the door. Nothing beats being acknowledged right away, especially when you have to catch a go train. Check in was very fast and David was very delightful to deal with. David and Kenny spoken to me with respect and on a personal level. May me feel like I was in great hands, offered me a shuttle and made sure I was going to make my train. Even before I left the dealership set up a time for me to be picked up. Awesome way to set up a pick up time. This dealership is world class and treats their clients the v.i.p. More

Worst Customer Service my life bad decision going there, they are number one liar, i really regret going there. i am so disppointed and frustrated. the stories they told m my life bad decision going there, they are number one liar, i really regret going there. i am so disppointed and frustrated. the stories they told me all lie, i am tired of their lame excuses. so far they did no full fill any promises. they sold me car expense and in return i received very less value for my car. the number one liar is Irfan baba. stay away from them Irfan baba, Zulfiqar hussain, and bhasarat and i agreed wilth all above comments.. More

Wrost Service people ever. Dave Tsan (Service Advisor) purchased a brand Honda Accord from these people and first problem rear seat was not folding and Service Manager was blaming on us that we don't know purchased a brand Honda Accord from these people and first problem rear seat was not folding and Service Manager was blaming on us that we don't know how to fold the rear seat. When I ask him to check a brand new car in the show room. Then first he embarrassed himself on the front of service advisor and sales person then agree to replace the part. Which is still broken after 2 days of replacement. Feel like never replaced at the first place.This time hood seal having issue. Car still under warranty. But they want me to pay $115 as inspection fee and $198 for new hood seal. Which I purchase from their parts department for $33 and change at my drive way in less then 4 minutes. These people get single star or less due to their bad practices. Dont bother wasting you time and money with this dealership. Dealt with Kenny Foo and Dave TSan. More