Meadowvale Honda

Worst service provider ever...After sale worst service I bought 2 cars from them, first was new in Feb, 2015 so I got no issue with the car so far. Second car was used, Honda Civic 2012. Well the car they I bought 2 cars from them, first was new in Feb, 2015 so I got no issue with the car so far. Second car was used, Honda Civic 2012. Well the car they showed me had no scratch. When I took the car after delivery I found scratch on the car, four big spiders inside the car, back seat and carpet had horrible smell, car was indicating oil change, after starting car and A/C it had strong oil burning smell dome light was not working and one seat belt was giving problem. I took this car for service for more than 3 times and they did not fix problems yet. All the time repair shop staff does not know what to do with car and what were the problems. Salesperson Zulfiqar do not return call or emails, his concern was related with only sales, do not want to get involve in service issues. Used car manager Mr. Chun is not interested to talk and reply emails or even if you go talk to them. Nothing is coming out and still from the last 3 weeks they have my car and did not fix it. 2 Months for buying it and almost 4 weeks it is in dealership for repair. I do not know what to do with them, just want to get rid of this deal... horrible people on front desk, horrible staff for service and worst people in management. More

BAD Service Mechanics are lousy, stall tactics from Service Agent, no reply from General Manager about complaints. Just don't go there. Honda should close them do Mechanics are lousy, stall tactics from Service Agent, no reply from General Manager about complaints. Just don't go there. Honda should close them down. Enough said. More

Bunch of liars, do not trust them! Finally drove home a Subaru! Never thought this hard to buy a new car. Long story short, signed a deal with Meadowvale Honda for a Honda HRV on Sep Finally drove home a Subaru! Never thought this hard to buy a new car. Long story short, signed a deal with Meadowvale Honda for a Honda HRV on Sept 12, got the VIN right before went on vacation in Oct, got insurance for the car and waiting to pick up the car after come back from vacation. Nov 9th, went to pick up the car, only to find out the dealer sold the car to somebody else! Can you believe it?! They even blame me not to pick up the car, even though the day of my flight I have called them, I was told no worries, everything was settled. Found out from Honda Canada the dealer sold the car the day I left for vacation. The sales manager even lie to me that asked me give him two days to find out what happened and what he can do to get another car faster. No follow up, no action to fix their mistake, he has the guts to text me the new car will be ready Dec 4 to 10th after I had to try to get hold of him four five times. Being 14 years of Honda customer, I wouldn't let Meadowvale Honda get a penny from me! Too bad Honda has to lose a customer because a really bad dealer they have. Still can't believe there is no ethics from Meadowvale Honda, can't trust any words they told you! Stay away from that dealership even if you are buying a Honda! More

Misleading, dishonest, arrogant and I could go on, and on! My recent experience with this dealership is well below fair, it's certainly the all time worst service I have ever received to date. Never mind that My recent experience with this dealership is well below fair, it's certainly the all time worst service I have ever received to date. Never mind that awful service, their dishonestly is what done it for me. This service centre had me believing I needed to make a repair that was going to cost me well over $2000.00, 12-15 hours labour, led me to believe Honda Canada would cover, then come to realize they told Honda canada the damage was caused by rodents, which in fact was not communicated to me at all prior to my calling Honda Canada. I took my car to a private mechanic, needless to say there was no $2000.00 job to be done, no 12-15 hours labour, it was a 10 min fix, confirmed to me the damage could not have been done by rodents and he didn't even charge me a penny. This dealership should be shut down. I will never return for any service to any Honda dealer ever again. And I Will most definitely be airing my story live once I get confirmed for this story. No one should ever be put in this type of situation, ever. More

Number One Cheater I had purchased 2015 CRV and after two weeks of its purchase it suddenly shut off the engine and suddenly stopped on the road. There is very serious m I had purchased 2015 CRV and after two weeks of its purchase it suddenly shut off the engine and suddenly stopped on the road. There is very serious manufacturing defect and service manager told me that this is repairable. They repaired it and it again stopped on the road suddenly while I was driving. Luckily I survived. Now Meadowvale Honda should replace the new vehicle but they are keep repairing. I am helpless. The risk of lives is concerned with this vehicle as it suddenly stop on the road while driving. Its a very serious manufacturing defect. More

Under warranty repair was charged I own 2012 Honda Civic it is still under warranty, the car was showing check air bag system. I visited the dealer they charged me, Honda Canada says I own 2012 Honda Civic it is still under warranty, the car was showing check air bag system. I visited the dealer they charged me, Honda Canada says it should have been free as it is a part of warranty. I am still waiting for my refund from the dealer while honda canada says I should get my refund. Today is my last visit to this dealer. 2+ hrs waiting More

Overpriced and untrustworthy I purchased a used "Honda Certified" 2009 Civic from this dealership and have only had problems ever since. I had to bring the car back in multiple ti I purchased a used "Honda Certified" 2009 Civic from this dealership and have only had problems ever since. I had to bring the car back in multiple times immediately after purchasing it to have various items fixed and/or serviced, despite having just bought it after an inspection(?) and being "Honda Certified". After buying it, I ended up unable to drive for 1.5 years. I've now been driving the car for only 6 months and have just had to replace the shock absorbers. I was told this was "wear" on the vehicle. It's not possible that I caused this wear with the little amount of driving I've done. Which means, the shocks must've been so bad at the point of purchase for them to be totally gone within 6 months (less than 10,000 kms) of driving. What exactly does "Honda Certified" mean? "Barely passable"? I was quoted $955 originally for 2 rear shock absorbers. The service manager reduced the price to $680 but after some research later on, I realized even at $680 it was still overpriced. I contacted Honda Canada and asked what the standard time to replace 2 shocks was, I was told 2 hours. And yet, I was charged for 4.5 hours of labour! Honda Canada then came back trying to say they meant 2 hours per side. Since getting the car back from replacing the shocks, there are new sounds coming from the vehicle. But lack of trust in this dealership prevents me from returning. More

Horrible horrible and horrible I would like to express my great disappointment with Meadowvale Honda. Absolutely the most terrible customer service experience I have ever experience I would like to express my great disappointment with Meadowvale Honda. Absolutely the most terrible customer service experience I have ever experience. I bought a brand new Honda Pilot and there employees scratched my brand new cars. I spoke with the head manager and they agreed to give me a measly $250.00 in points however, when I went in to claim them. They said that I didn't have any points on file. I just bought another brand new car from Parkway Honda (Sunny), worth the drive. Again horrible service. I would never buy anything from Meadowvale Honda,nor should anyone else until they correct their customer service. More

Worst Salesperson ever I have never experienced such disappointment at a dealership in my life. I have explained initially entering the dealership that I wanted a fuel effic I have never experienced such disappointment at a dealership in my life. I have explained initially entering the dealership that I wanted a fuel efficient vehicle and I would like to have an add on feature for a sunroof. The sales rep brought a civic trim that included the sunroof and all other new features. The first thing he said to was "Will we make a deal today? Will you be purchasing from us today?" I explained to the sales rep that if we are able to negotiate and agree on a price I will definitely purchase, however I would need to discuss this with my mom since she will be contributing to the price. He then said to me "Is this car for you or for your mom? You can make a deal with us today." What a horrible tactic to convince me to purchase a vehicle and to exclude a discussion with my family about a future purchase. He then sat us down to explain the cost and how much everything with additional fees and taxes for the vehicle. I explained to him that this isn't within my budget, he kept pressuring me that this is the best price. I've explained to him that another honda dealership has actually offered me something better. He then asked me "if they offered you something better then why would you come to this specific dealership". I think he honestly didn't want our business if he was going to ask these kind of questions. The icing on cake was when I explained to him that this wasn't within our budget again and we most likely won't be making a deal today and he ripped the calculations sheet up right in front of us in frustration!! I have been to other dealerships before and have honestly had the best service, wasn't expecting anything like this to happen as a new customer. Will definitely recommend to everyone to keep away from this one ! More

Save yourself the headache or take 2 tylenol's first Don't know where to start. They first sell me a car they said they have on the lot. Wrll, they didn't. Liars!!! Now today i get a call from BMO about Don't know where to start. They first sell me a car they said they have on the lot. Wrll, they didn't. Liars!!! Now today i get a call from BMO about the car I traded in. 30 days later and they still haven't paid out the lien!!! I'm paying interest while they sit on their fat xxxxx. All smiles and friendly til they deliver the car. My father will be buying a Honda HRV in July, but it won't be through Meadowvale Honda. Dealt with Andrew Yapp and Syed finance manager. More