Meadowvale Honda

Excellent Service ,very helpful ,on time work ,Tayyab service advisor very nice and knowledgeable parts team also very helpful service advisor very nice and knowledgeable parts team also very helpful More

Great service and very helpful staff that advised me on what’s due and what’s coming up on my next service what’s due and what’s coming up on my next service More

Amazing service for my oil change and air filter replacement. Overall, a great visit—I would definitely recommend them to others. replacement. Overall, a great visit—I would definitely recommend them to others. More

Friendly staff, answered all questions I had, Abhi & Harish were very helpful. Everything went as planned. Harish were very helpful. Everything went as planned. More

Stacy Chatterpaul and Sunshine Danganan are both very pleasant, knowledgeable and efficient to work with. Very good communication and a great experience. pleasant, knowledgeable and efficient to work with. Very good communication and a great experience. More

Friendly atmosphere. Sales lady, Khushi, was very professional. Handled everything very well. While handing over the new car, she explained everything nicely. Finance guy Sales lady, Khushi, was very professional. Handled everything very well. While handing over the new car, she explained everything nicely. Finance guy was very friendly and very professional. More

I am extremely disappointed with my recent service experience at this Honda dealership & feel it’s important to document it clearly & professionally so other customers can make informed decisions. experience at this Honda dealership & feel it’s important to document it clearly & professionally so other customers can make informed decisions. I brought my 2024 Honda CR-V Hybrid Touring in after issues arose following a coolant service. Over three separate visits totaling more than nine hours, I was repeatedly asked to return for bleeding, pressure testing, & further inspection. Despite the extensive time investment, communication was poor & documentation was minimal. Eventually, I was told the vehicle required a head gasket replacement along with timing chain, guides, & tensioner, with an estimate of $4,750 plus tax. This diagnosis was provided without written diagnostic evidence, leak-down numbers, photos, or a detailed breakdown of parts & labor. What makes this particularly unacceptable is that this is a very new vehicle, & all maintenance — including oil changes — has been performed exclusively by Honda dealership on schedule. Being presented with a repair of this magnitude on a 2024 Hybrid raises serious concerns, both about diagnostic transparency & about long-term reliability expectations for Honda vehicles. On the day I arrived to collect my paperwork & discuss the findings, I had spoken directly with my service advisor by phone while driving to the dealership & informed her I was approximately 10 minutes away. When I arrived, she had already left early, evidently called in sick & returned to work the very next morning. This left me with no service advisor, no technician, & no service manager available to explain the diagnosis or estimate. The technician who worked on my vehicle had left hours earlier, & the service manager was also unavailable. I was effectively handed my vehicle back without anyone accountable to answer questions or provide clarification. The only person available to speak with me was a sales manager, who immediately attempted to push me toward trading in my vehicle for a new one — an approach that felt inappropriate & further undermined trust. In addition to these concerns, I observed several troubling patterns related to vehicle care: • On three separate service visits, the dealership unplugged my dash camera & returned the vehicle without reconnecting it. This caused the camera to lose its date & time settings each time, requiring me to manually reconnect & reprogram it. At no point was I informed this would be done, nor was it corrected before returning the vehicle. • During routine oil changes — again, performed only by Honda dealerships — two screws & two retaining clips securing the metal under-engine protection panel were lost & not reinstalled. As a result, the panel was left partially unsecured, causing rattling noises while driving. I later discovered one fastener hanging loose & others missing entirely. This reflects a lack of care during basic maintenance. While management later emphasized that I was not charged for the diagnosis, that does not account for the reality that I lost the ability to work for an entire day, multiple times, due to repeated visits, long wait times, & poor communication. That lost income far exceeded the cost of a diagnostic fee. I left feeling dismissed, unsupported, & deeply uncomfortable with how this situation was handled. Between the lack of transparency, repeated carelessness, staff unavailability, & the way this experience concluded, I have completely lost trust in this dealership & will never allow them to service my vehicle again. I strongly recommend that prospective customers ask very direct questions about documentation, accountability, & vehicle handling practices before servicing their vehicle here. Honda corporate has removed all tire pressure monitoring on all Honda vehicles regardless of trim level (huge safetybconcern) & for 2025-2026 models they have also removed satellite radio. They also raised the prices while giving us far less. They truly desire no repeats. More

I came twice for a problem with the remote start for my 2023. CRV EXL bought less than 1.5 months ago from your dealership and it has still not been resolved. In fact there were all lame reasons given to j 2023. CRV EXL bought less than 1.5 months ago from your dealership and it has still not been resolved. In fact there were all lame reasons given to justify their inability to fix the problem saying Honda has dropped the key fob range to 50 meters on new cars etc. The managers I talked to at the dealership say they themselves have been facing such issues with their own vehicles which to me seemed liked they were lying just to get rid of my complaint. I was thoroughly disappointed thinking I made a wrong choice of buying a CRV spending $46000 and I was forced to call Honda Canada to lodge a complaint with them since whomever I tried to talk to at the dealership gave some absurd reason for this issue. In my 23 years in the GTA and having dealt with Mercedes, BMW, Toyota, Mazda and Hyundai dealerships (all the cars of my household) this sadly has been my worst experience. I was not even given a loaner car for having kept my car for almost a full day both the times. More

Tire swap. Got a ride home and back to the dealership. The appt was quicker than anticipated. Got a ride home and back to the dealership. The appt was quicker than anticipated. More

I recently had a tire swap done and made the reservation online. I dropped the car off overnight, received a call from a female representative—apologies for not remembering her name—who was polite and infor online. I dropped the car off overnight, received a call from a female representative—apologies for not remembering her name—who was polite and informative. As always, I received excellent service from Ali and Tayab. My car was even washed, which was a pleasant surprise and really shows how well they take care of their customers. Thank you, Honda Meadowvale! More