Martin Grove Volkswagen

Friendly and welcoming environment My husband and I had the absolute pleasure of purchasing a VW Jetta. As soon as we entered the showroom, Mario greeted us with a lovely smile and firm My husband and I had the absolute pleasure of purchasing a VW Jetta. As soon as we entered the showroom, Mario greeted us with a lovely smile and firm handshake. We expressed our interest in purchasing the Jetta and Mario presented our options without feeling pressure to spend unessessary $. We liked that he was friendly and made changes to his schedule to accommodate us to pick up the vehicle at a later time in the evening. More

Best Car Shopping Experience Ever! I recently purchased a new vehicle from Andrew Elfar at Martingrove Volkswagen and by far this was the best car shopping experience ever. Andrew made I recently purchased a new vehicle from Andrew Elfar at Martingrove Volkswagen and by far this was the best car shopping experience ever. Andrew made it so easy and was very accommodating and never pushy. He made me feel comfortable and was very patient answering any questions. Andrew's service was top notch and made buying a new vehicle painless. - Rose & Mario C. More

Excellent place to buy new vehicles VW Martingrove made the experience of buying a new vehicle an excellent experience, they were very helpful from start to finish. Mario S was very help VW Martingrove made the experience of buying a new vehicle an excellent experience, they were very helpful from start to finish. Mario S was very helpful More

Awesome service! Great experience in dealing with Andrew Elfar at Martin George Volkswagen in Woodbridge. Andrew was knowledgeable, very customer service oriented, Great experience in dealing with Andrew Elfar at Martin George Volkswagen in Woodbridge. Andrew was knowledgeable, very customer service oriented, and responsive to our needs. I highly recommend this dealer and Andrew! Cheers, Paul More

Worse service experience everrrrr Took my car for emission fix.. and i was told by john that car will be done in a day. Didnt hear from them for 3 dayz and decided to go and see whats Took my car for emission fix.. and i was told by john that car will be done in a day. Didnt hear from them for 3 dayz and decided to go and see whats going on..make story short picked up my car after 3 weeks... and alll this time they didnt even give me a rental... which vw canada pays for... now after 2 month they call me to bring the car back because they need to take picture for fix.. im a busy person but i hope someone take actions against service manager who hides in his office because he doesnt have peoper answer for alll this miss More

Excellent customer service! I've been to many car dealerships in the past and was hesitant to going to this one because of some of the negative reviews. I must say I was pleasan I've been to many car dealerships in the past and was hesitant to going to this one because of some of the negative reviews. I must say I was pleasantly surprised by my encounter with Elvis. He was very polite and knowledgeable, and did not make me feel pressured as other dealerships had. I did not purchase that day, as I was still doing my research. But I will definitely be going back to see Elvis this week because I'm ready for my new Tiguan. More

That was Great Meeting with Mario . He is an Amazing dealer Mario is the one of the best dealer i have met. He helped me in everyway. Gave me the best options for me for the car. I would highly Recommend That d Mario is the one of the best dealer i have met. He helped me in everyway. Gave me the best options for me for the car. I would highly Recommend That dealer for your Car ! Thanks Mario Sulaiman!! 🙃🙃 More

Car Purchase I had a great experience purchasing a vehicle from Martin Grove Volkswagen. The car was in fantastic condition and very well maintained. I was dealing I had a great experience purchasing a vehicle from Martin Grove Volkswagen. The car was in fantastic condition and very well maintained. I was dealing with Ayaz, he was very friendly and provided me with great customer service. He was also very knowledgeable and really knew what he was talking about and was able to address all my questions and concerns.  I would highly recommend anyone that is interested in purchasing a new or used vehicle to go see Ayaz! More

Worst customer service experience It takes an hour and half to 2 hours to do an oil change even though I booked an appointment . Their excuse is our regular wait time more than an hou It takes an hour and half to 2 hours to do an oil change even though I booked an appointment . Their excuse is our regular wait time more than an hour. They do appreciate customers and I would never deal with them again and I made a huge mistake by a car from this dealer. More

Try getting anything covered under warranty is a NO! Every time something happens to the car I'm told that its not covered under warranty. I was even stupid enough to let them talk me into the extended w Every time something happens to the car I'm told that its not covered under warranty. I was even stupid enough to let them talk me into the extended warranty when i purchased the car which cost me an extra $3000. Its 4 years old and I've had nothing but problems which i have had to pay out of pocket for every time. And now yet again something even my mechanic says is strange happens with it and of course it's not covered and will cost me over $2000. I will never purchase a Volkswagen again. I used to drive Honda and never had issues like this. More