Markville Toyota

bad service after made sales I lease a car from Markville Toyota, i called the sales rep for few times (no one pick up then i leave message) about some question of my car and some I lease a car from Markville Toyota, i called the sales rep for few times (no one pick up then i leave message) about some question of my car and some leasing question but the sales rep reply me ONCE ONLY. And i called almost two weeks ago too but the sales rep still haven't reply me yet. Very disappoint on this dealership and i won't recommend people buy car or lease car at this dealership. More

Helpful, Eventually. Great place, if you get to chat with the manager. Happy with the end product, though getting there was difficult and made me feel like I wasn't worth Great place, if you get to chat with the manager. Happy with the end product, though getting there was difficult and made me feel like I wasn't worth their time. The first sales rep was on lunch when I showed for the initial appointment and the second was not knowledgeable on the vehicles nor experienced with sales at all. Not until the second rep went to lunch when I was supposed to meet him to take ownership did I meet the manager and get things done. Once there, everything went smoothly. Except the harassing to fill out this review afterwards... More

Good customer services Really friendly and helpful. Daniel answered all my questions and my concern. He do very great job in customer services, I will recommend Daniel to Really friendly and helpful. Daniel answered all my questions and my concern. He do very great job in customer services, I will recommend Daniel to my friend and colleague. More

Great customer service Really helpful and friendly. Highly recommended. They were able to answer all my questions and all my concerns. I was able to get a great deal on my Really helpful and friendly. Highly recommended. They were able to answer all my questions and all my concerns. I was able to get a great deal on my new car. More

Dwalership Experience I walked into the dealership after a short conversation with John. He was very friendly and listened to our needs very carefully. So we decided to bu I walked into the dealership after a short conversation with John. He was very friendly and listened to our needs very carefully. So we decided to buy our car from there. I think we got a good deal. John answered all our questions and concerns about the car. I will recommend his name to my friends. One more thing I want to add: I felt the manager was crude and rude. He didn't show any interest in meeting with me when John tried to introduce me to him before I left. I hope this will not be a preview of my experience when I come to the dealership for service. More

Proud of Markville Toyota Thanks to Markville Toyota. I am glad we bought the car from Markville Toyota. We appreciated the service that you provided, very friendly and pati Thanks to Markville Toyota. I am glad we bought the car from Markville Toyota. We appreciated the service that you provided, very friendly and patient. The price and the information were very detailed, and the service that you provide is the best. We love the vehicle, especially my two kids. We will definitely come back in the future to buy a car for my son. Excellent ,excellent, excellent.......... :) Thank you very much More

Service department in all about the up-sell. They told me I needed rear brakes before they would certify my Rav4 so that I could buy out my lease. I took it to an independent garage who disagreed and cer me I needed rear brakes before they would certify my Rav4 so that I could buy out my lease. I took it to an independent garage who disagreed and certified the vehicle. Markville Toyota won't allow you to buy out your lease unless they certify the vehicle. Talk about a conflict of interest! Either spend the money they quote you or you don't get to purchase the vehicle that you've been leasing for the lat 3 years. Even escalated to the general manager who really didn't care. This policy is highly questionable and possibly illegal. I took it to Maple Toyota. NO PROBLEM. They processed the necessary paperwork without a hassle. More

My deep gratitude to Kobe Tu for his exceptional customer service skills. His professionalism and friendliness combined makes him a great asset to Toyota, Markville. service skills. His professionalism and friendliness combined makes him a great asset to Toyota, Markville. More

We had the best experience with Bob! We went in just to check out our end of lease options, and because of the amazing service and the fantastic deal we got, we ended up getting a 2014 Corolla. Our current check out our end of lease options, and because of the amazing service and the fantastic deal we got, we ended up getting a 2014 Corolla. Our current vehicle was unsafe to drive (tire was warped) so Bob went above and beyond and hooked us up in a rental until our Corolla was ready. This is why we keep coming back to Markville Toyota: not only do we get reliable vehicles, we also get amazing, friendly, compassionate people like Bob who care about us being safe and comfortable. Thank you so much, Bob, for making us feel like family and not just a customer :) More

I walk away with the feeling That they are ONLY interesting in selling cars ... They will do better if the use their excellent people skills to earn truss and repeat customers. interesting in selling cars ... They will do better if the use their excellent people skills to earn truss and repeat customers. More