Markville Toyota

Purchase experience Sales representative (Hannah) is very helpful in explaining the vehicle to us. She described all the features of the vehicle we were interested includ Sales representative (Hannah) is very helpful in explaining the vehicle to us. She described all the features of the vehicle we were interested including standard and optional. We were looking for option of Running Board for out particular needs, and she explored through her connections with recommendation to us. We would recommend her to our friends if interested in put using a Toyota vehicle. More

Great Service He explained very clear of the current maintenance require and cost to us. Let us decide go ahead or not. He is a friendly staff. He explained very clear of the current maintenance require and cost to us. Let us decide go ahead or not. He is a friendly staff. More

Just bought a Sienna Excellent service, excellent sales rep, great show room. Thanks to Jacky and Andrew for this great experience. Will definitely come back and recommend Excellent service, excellent sales rep, great show room. Thanks to Jacky and Andrew for this great experience. Will definitely come back and recommend to friends. More

We just bought a highlander We recently purchased a brand new Highlander. The service is good and our sale is friendly and helpful. Overall the shopping experience is good and I We recently purchased a brand new Highlander. The service is good and our sale is friendly and helpful. Overall the shopping experience is good and I would recommend it to my friends and other families. More

excellent service our sales rep was Jacky lin who is really professional and patient. he tried his best to satisfy our requirements. definitely recommend this dealer to our sales rep was Jacky lin who is really professional and patient. he tried his best to satisfy our requirements. definitely recommend this dealer to whom wanna buy a Toyota. More

Wonderful experience Just bought a 2015 corolla, managed to get it with $2500 discount. The sale rep explained everything and answered all my questions without pause. I Just bought a 2015 corolla, managed to get it with $2500 discount. The sale rep explained everything and answered all my questions without pause. I also bought their 7 year maintenance plan since my mom is gonna drive it. The PDI was smooth and everything was introduced in full. The manager even came by to follow up and checked on us to see if I was satisfied w their service. More

Dishonest finance manager lied to us on deposit refund Stay away from this dealership. The financial manager Lac Lai lied to my sister-in-law, nephew and wife in regards to the cancellation of a car contr Stay away from this dealership. The financial manager Lac Lai lied to my sister-in-law, nephew and wife in regards to the cancellation of a car contract on Tuesday, Aug 25. When my nephew's guarantor did not understand certain conditions of the contract and refused to sign to complete the deal, Lac Lai said that he would arrange for a refund of the $1000 car deposit by Aug 27 and cancel the contract. There were 3 witnesses that evening that heard him say this and he actually tore up the contract in from of the witnesses. We bought the car at another Toyota dealer because of the horrible service that we had from Markville, Toyota, but the Markville Toyota salesperson Yixuan "Ethan" Zhang called Aug 26 to say that we owe the dealership the $1000. He was very rude to us on this matter. We are currently fighting this dishonest activity of the dealer and have contacted Toyota Canada Head office to report their dishonest and unprofessional conduct. More

Horrible Dealership, Would never go back there or recommend! I bought myself a new car couple years back. When I bought my car I had added some sensors and other features andI asked my Sales Rep. Kumar if they w I bought myself a new car couple years back. When I bought my car I had added some sensors and other features andI asked my Sales Rep. Kumar if they were all ORIGINAL TOYOTA PARTS and he had guaranteed me that its all original parts and NOT AFTERMARKET. When my car was delivered there was already a scratch on my back bumper but my dealer told me it was nothing to worry about. Couple weeks later I noticed my car radio screen was getting extremely hot that you could even place your hand on it for more then a couple seconds, told my dealer and this time he said I will tell my manger and get back to you. Almost three years later and nothing. On top of that couple months ago someone rear ended me damaging one of my back sensors. So when I went to the dealership to get a new set they told me it was aftermarket sensors and they aren't available. Couple weeks later I had complained to the Sales manger and he told me to come in to sort it out. I went to he dealership and all they did was pass around the blame since the sales person whom sold me the car was not there anymore since he had gotten promoted to lexus so they cant do anything since nothing was in written in words on file. Couple days after that they managed to bring back my sales person and he is saying that he never told me that the add on parts were original. On top of all this the Sales Manager was being rude making things more frustrating. Almost 5 months after I got re-ended and my issue is yet to be resolved. I WOULD NEVER RECOMMEND ANYONE TO GO BACK TO THIS DEALERSHIP OR DEAL WITH THE DISHONEST RUDE PEOPLE I DEALT WITH. IF YOU DO RECORD EVERYTHING YOUR SALES REP TELLS YOU. So much for Sales rep honoring there word. More

My Gratitude to Hannah Wang and Markville Toyota This is the second RAV4 that I bought from Markville Toyota and my family are very happy with the purchase. Markville Toyota provided not only a new v This is the second RAV4 that I bought from Markville Toyota and my family are very happy with the purchase. Markville Toyota provided not only a new vehicle with impressive performance and features, but also excellent and friendly services. The salesperson (Ms. Hannah Wang) who helped me was knowledgeable, honest and pleasant. She spent a lot of time to explain the detailed features of the new vehicle, the various service options, and patiently answered our questions, before and after the sale. As a customer, I feel that she seems to be a trustworthy friend living in my neighborhood rather than a salesperson. I will definitely recommend Hannah and Markville Toyota to my friends. Jeffrey Wei More

Great experience! I went during the Red Tag Day and was looking for a 2015 Camry and was warmly welcome by the staff, Mr Terry Zhou, who explained everything to me in I went during the Red Tag Day and was looking for a 2015 Camry and was warmly welcome by the staff, Mr Terry Zhou, who explained everything to me in details which made me very impressed. The new Camry suits my needs in every way and so , with the help of Mr Lac Lai, I finally bought my dream car! Thank you, both Terry and Lac! More