Markville Toyota

Great experience I met some amazing sales peolple in this dealer to help me get my new RAV 4. Especially Alex who guides me and serve me a cup of coffee. I met some amazing sales peolple in this dealer to help me get my new RAV 4. Especially Alex who guides me and serve me a cup of coffee. More

After sale review The sales is friendly and helpful. Offer a good deal. Follow up on every document. Good advise in looking for service. Answer every question. The The sales is friendly and helpful. Offer a good deal. Follow up on every document. Good advise in looking for service. Answer every question. The sales representative is knowledgeable. More

I was given excellent service and care. All the staff at Markville Toyota, Toronto; really care for my concerns re purchasing this new car. Their service of excellence impressed me very muc All the staff at Markville Toyota, Toronto; really care for my concerns re purchasing this new car. Their service of excellence impressed me very much indeed. Thank you. More

Markville Toyota a Fraud: Stay FAR Away. Markville Toyota a Fraud: If you value your time, ethics and morals, stay far away from this fraudulent dealership. Back story: I called Markvill Markville Toyota a Fraud: If you value your time, ethics and morals, stay far away from this fraudulent dealership. Back story: I called Markville Toyota to get general info about a used 2016 Rav4 and spoke with Coco Li (sales rep). A few weeks later, Coco called me to say that if I was still in the market, Markville Toyota was having a local “1 day only sale” on Saturday December 10, 2016. I told Coco that I was up to speed on the promotions and that there were no promotions offered on the 2017 Rav4 by Toyota. Coco told me it was a local dealership event only and only for that 1 day. I told Coco that I had already negotiated a good price with Toyota on the Park that I was happy with. She asked me what that price was and after I told her, she said she would beat it by $500 but only at the “1 day only sale”. I booked an appointment to see Coco at 11:00am on Saturday December 10th, expecting to buy a car. Saturday December 10, 2016: When I arrived, Coco said she would get the keys for our test drive. I informed Coco that I had already driven the car and just wanted to finalize the deal as discussed (i.e. $500 less than the price quoted by Toyota on the Park). She said first we had to go for a test drive. When we got back and I asked Coco to get the paper work, Coco said first she had to get her manager to accept “my offer” and she required my credit card to do this. I reminded Coco that it wasn’t my offer, but her offer to beat the deal I already had by $500, and that once I saw an invoice at the agreed on price, I would give her a credit card for a deposit. She again said she needed her manager’s sign off, but needed my credit card to present “the offer”. I explained to Coco that asking for a credit card to present an offer that she already agreed to is at best fraud and might even be illegal and that if she asked for my credit card one more time without presenting an invoice at the promised price, I’d be calling OMVIC. Coco began to explain that this was the “Markville Toyota way” and that she could not get approval without my credit card. Frustrated and generally disgusted with Coco, I walked right into the new car sales manager’s office (Jeffrey Yu) despite Coco trying to stop me. When I explained to Jeffrey the sales tactics Coco was using, his exact words where “of course, how else do we know you’re serious about buying a car if you won’t give us your credit card?” It was now clear that this shady approach was a systemic issue and there was no high road to be taken here. I explained to Jeffrey that I would be calling OMVIC on Monday. Jeffrey then asked what price Coco had promised me. When I told him, he “ran some numbers” and said it was below cost and they couldn’t sell the car for that price. I walked out and bought the car from Toyota on the park (Rui was awesome, upfront, and best of all, no credit card until the invoice). I will be calling OMVIC on Monday. Antonio from Vaughan. More

Unethical dealership The experience is basically stated in the Goggle review. During that date, the price of the RAV4 AWD LE, after deducting the trade-in, is revealed to The experience is basically stated in the Goggle review. During that date, the price of the RAV4 AWD LE, after deducting the trade-in, is revealed to me after I provide the ownership of the trade-in car, car key and credit card. I am not happy with the price, so I told Gary that I want to go home and think about it. He keeps pushing me to accept, without returning my correspondence. I kept saying I want to leave, he just doesn't let me go, by not returning my personal belongings. At the end, I got zero discount from the MSRP, and the resale value of my trade-in is 70% quoted from another Subaru dealer. I have got the same experience during auto financing. The guy kept asking me to buy extended warranty, rust proof, etc. I kept saying I don't want it, many times. He just doesn't proceed with the process, and keep pushing me to buy something. At the end, I bought the rust proof, at a price 3x times quoted from auto shop. This is my third time I buy Toyota, from different dealers. The first 2 times there were no issues, so thinking I can trust any Toyota dealer. I really want to see if anything can be done in my case, without going further outside the dealer. More

Henry My Hero Henry saved my day! Coco the sales rep was really friendly and I will miss her. You can tell she loves her job and enjoys selling cars. Henry saved my day! Coco the sales rep was really friendly and I will miss her. You can tell she loves her job and enjoys selling cars. More

Knowledgeable sales staff and caring after sales services I bought my 2016 Corolla Sports from Daniel Cheng at the Markville Toyota. He was very knowledgeable in presenting the product I was looking for. Ti I bought my 2016 Corolla Sports from Daniel Cheng at the Markville Toyota. He was very knowledgeable in presenting the product I was looking for. Tim who follows up with my car's first month service in a professional manner. I also attended the free seminar for the the care of my car. After all, I am very happy with my experience at the Markville Toyota. I would recommend friends to come to this dealership. More

good and fast service. scheduled after first month purchased and service time is accurate and finished within a required time. had a nice rest area to wait for the service scheduled after first month purchased and service time is accurate and finished within a required time. had a nice rest area to wait for the service finished. More

Service I have an appointment for the first time for an inspection on my 2016 RAV4 at 10:00am. Henson told me that it will take approximately an hour for the I have an appointment for the first time for an inspection on my 2016 RAV4 at 10:00am. Henson told me that it will take approximately an hour for the inspection. to finish. By 12:00noon, I am asking already about my car as it has been 2 hours and nobody is calling me. Finally, when they saw me upset ,they started to do something on the paper works. I left around 12:20pm,so hungry and angry. When I came home,I read the note on the invoice. I have this brand new car for 3 months this 28th of May, white color,just have a car wash two days ago, on the invoice, they mentioned that my car was dirty when received, can not find any other damages under dirt. I just have my car wash two days ago and did not use it anywhere except home and pick up my son from school, they find my car dirty after washing it? Very inaccurate note and so offending. Will not go back to this location for service. More

poor used car I bought a 2009 Camry Hybrid here in March,2015. It kept making noise in the front axle since I got the car and I thought it came from the hybrid syst I bought a 2009 Camry Hybrid here in March,2015. It kept making noise in the front axle since I got the car and I thought it came from the hybrid system as this is the only toyota I've ever driven. If I tested another hybrid, I must find the difference.The noise became greater and greater and they found the bearing of front passenger wheel was broken. They quoted me $800 to fix it after charging me 70 for checking. Then I replaced the bearing somewhere else with a non-genius part and found the car is crazy crazy crazy quiet afterwards, even quieter than I test-drived it. Then I realized that something was already wrong with the bearing when I test-drive the car. The problem should be noticed by a qualified machanic as the difference between good and bad bearing is so obvious.They just delivered the car to me even they said the car will be checked before delivery. I suffered the annoying noise and dangerous driving for over six months. Anyone plan to buy a car here should be careful. More