Mainland Ford

Nigel is an absolute xxxxxxx Just like it is stated in the title, Nigel is the biggest liar, xxxxxxx, xxxxx I have ever come across. He has absolutely no customer skills and will Just like it is stated in the title, Nigel is the biggest liar, xxxxxxx, xxxxx I have ever come across. He has absolutely no customer skills and will cut anyone's throat if you got in his way. He will lie through his teeth and even probably try to charge you for every second of air your breathed while in this dealership. He will say anything he can to gain your trust including saying he is doing ' everything to help his clients' when under his breath he is clearly muttering how f'ed you will be if you give him any of your business. He will try to pretend he is just an amazing person by saying he will give you gifts, when only to find out that they will be included on your bill. He is a poor excuse as anyone working in the customer service department, and should not even be allowed to work with people ( Not to mention he will not listen to a word you say and throw a tantrum when you can him out on his wrong doings). This was absolutely the WORST experience I have ever had and I would NEVER recommend anyone giving this xxxxxxx any business or even your time of day. Take your business elsewhere before you get suckered in with lies! Oh and they will add many hidden fees into your contract!! Good luck and I would run if I were you Ps. I am only giving one star because I have to, otherwise it would be zero stars.. More

Great people Never felt pressured at all, calvin and ashley where very fast and got my into my new car within a couple hours!! Thanks mainland ford Never felt pressured at all, calvin and ashley where very fast and got my into my new car within a couple hours!! Thanks mainland ford More

1st car I'd refer this dealership cause they helped pick a truck and financing was easy and quick and very friendly atmosphere in and out in less then a few h I'd refer this dealership cause they helped pick a truck and financing was easy and quick and very friendly atmosphere in and out in less then a few hours More

Customer Service We got a car from Mainland Ford and they sure have an excellent customer care service. Eventhough we have some issue with our credit score Nigel our s We got a car from Mainland Ford and they sure have an excellent customer care service. Eventhough we have some issue with our credit score Nigel our sales rep did all he can do to get us approved. And if not all most of the people we talked to is very friendly that will make you feel comfortable dealing with them. With this kind of service i will be happy to recommend them with family and friends. Thank you Mainland for an excellent service. More

Quick and got exactly what I wanted They did everthing quickly and exactly what I wanted they were friendly and had everybody available insurance etc. to make it happen in a timely manne They did everthing quickly and exactly what I wanted they were friendly and had everybody available insurance etc. to make it happen in a timely manner. More

Great People. Great Experience So impressed with the overall experience and everyone that helped me make a smart and informed choice for our new family car. I never felt pressured o So impressed with the overall experience and everyone that helped me make a smart and informed choice for our new family car. I never felt pressured or unsure of any step in the process and the family atmosphere of the dealership really was the selling feature for me over the car. I will be back and will refer future business here to friends and family. Can't say "thank you" enough. More

Provides good service as always Bought our first and third vehicle from the surrey location! They provide a good customer service as well as a good price on vehicles compare to othe Bought our first and third vehicle from the surrey location! They provide a good customer service as well as a good price on vehicles compare to other ford dealerships. Highly recommend to check out the mainland ford for your next purchase. More

They explain properly and what's best . I' m willing to give a higher rate the employees TANVEER SAIT help me and explain to me whats the best option that's he convince me . I' m willing to give a higher rate the employees TANVEER SAIT help me and explain to me whats the best option that's he convince me . More

My New Car Experience I was highly impressed with the work ethic of the sales force and management at Mainland Ford. They helped me get out a high interest loan and got me I was highly impressed with the work ethic of the sales force and management at Mainland Ford. They helped me get out a high interest loan and got me into a brand new Ford Fusion at an extremely low interest rate with minimal increase to my payments. I originally dealt with James but he was not there on the purchase date. Nigel stepped in admirably and kept going back to get a vehicle in the payment range. Ashley also went and got me a lower price on the added maintence package to accommodate my finances. I havent gone back to a ford dealship to get a car since 1991 when i had a bad experience with Richport Ford. Anybody i know looking for a Ford vehicle, i would send them to MAinland Ford to deal with sales guys there. More

BEST EXPERIENCE EVER!!!!!! On Tuesday, my husband and I went into Mainland Ford looking for options to buy a new car. Samir Thakur was our product specialist and he really knew On Tuesday, my husband and I went into Mainland Ford looking for options to buy a new car. Samir Thakur was our product specialist and he really knew his stuff. He took the time to explain everything to us in great detail and more than that he never made us feel pressured. He was knowledgeable and answered all our questions and even explained the financing to us and how we could save money. He was amazing. We will always go back to Mainland Ford as the entire staff was friendly and so helpful. It was the best experience we every had and we are so happy with our car. Thanks Samir and everyone at Mainland Ford. More