Maclin Ford

Great experience at this store Their services are considerate and fast. Chris is so patient and helpful. All people we met are so kind and effective. We had a wonderful experience h Their services are considerate and fast. Chris is so patient and helpful. All people we met are so kind and effective. We had a wonderful experience here! More

No response I have dealt with Maclin for a number of years and until the last 12-18 months I was quite satisfied with the service of the service department. Sinc I have dealt with Maclin for a number of years and until the last 12-18 months I was quite satisfied with the service of the service department. Since then it has changed for the worse. I had several instances of not getting my vehicle back when promised (routine service) or being called at 5:30 pm to say the vehicle is ready but they close at 6:00 and there is no way to get there in time. I recently called to get a service appointment, apparently everyone was busy, so I left a message to call me. Never received a call back. A few days later, I later received a cold call from a Maclin salesman who said, among other things, is there anything else he could help me with. I mentioned the message that had not been returned; he apologized for his service colleagues' inattention and said he would walk down the hall and have someone call right away. I'm still waiting...it's been several months now! I've moved on to Metro Ford service and they seem genuinely interested. More

AAA Rating to Maclin Ford Team! Melford (Mel) Berndt, Product Advisor at Maclin did a stellar job to find us the perfect truck to meet our needs and fit our budget. The reason he was Melford (Mel) Berndt, Product Advisor at Maclin did a stellar job to find us the perfect truck to meet our needs and fit our budget. The reason he was able to find an ideal product match was because he was a good listener and paid attention to detail. He did a super job with the final delivery piece. We would buy through him again! His colleague Robert Wachter was also of great assistance & a real ‘team player’ including a price solution during negotiation. Stephen Cheung, Finance Director was top-notch in every step of the way through the financing process. In addition to being knowledgeable & a consummate professional, Stephen is geniuinely polite & trustworthy. The Maclin manager runs a tight ship which ultimately left us with a positive feeling as a drove away in our fantastic truck. Thumbs up to all of you. Thanks again to Mel for going the ‘extra mile’ find us a gem of a vehicle. Best wishes, Brian More

Excellent service from start to finish.All depts. Excellent service from all depts very friendly and accommodating very pleasant experience .Our family highly approves of our choice of the 2018ford Excellent service from all depts very friendly and accommodating very pleasant experience .Our family highly approves of our choice of the 2018ford escape for colour comfort and performance . More

Purchase of new F-350 My salesman Robert Wachter was excellent. He took the time to answer all my questions and helped me get all the aftermarket extras even after the sale My salesman Robert Wachter was excellent. He took the time to answer all my questions and helped me get all the aftermarket extras even after the sale. The sales manager was also great when we found a small dent. The manager promptly made arrangements to have the dent repaired which my salesman followed through on. Everyone at the dealership was pleasant and helpful. A great experience. More

Very happy I got what I was looking for at the price I wanted without a fight and without having to do a lot of back and forth. I got what I was looking for at the price I wanted without a fight and without having to do a lot of back and forth. More

F150 Purchase Quick in and out, called in the morning, came in the afternoon and was out with the truck at a great price within a few hours. Quick in and out, called in the morning, came in the afternoon and was out with the truck at a great price within a few hours. More

Awesome This guys where awesome and took care of us to get our new car,no issues what so ever and everything was done what they said that they where gonna do. This guys where awesome and took care of us to get our new car,no issues what so ever and everything was done what they said that they where gonna do.Will use them again for sure!! Great people!! More

Fantastic dealership This dealership truly cares about their customers. We just purchased Ford Escape from them. Graham went above and beyond to make our vehicle shopping This dealership truly cares about their customers. We just purchased Ford Escape from them. Graham went above and beyond to make our vehicle shopping experience awesome. I would highly recommend Maclin Ford to anyone looking for a new vehicle. More

My new vehicle Thanks for all your help and patience. I appreciate you taking the time to answer my questions and helping me to understand the new car purchase I lo Thanks for all your help and patience. I appreciate you taking the time to answer my questions and helping me to understand the new car purchase I love my new escape More