Maclin Ford

Really good service and inventory We got great deal for our vehicle lower price than other dealers. Really good Courtney service and lot of vehicle to choose from . Had a great experi We got great deal for our vehicle lower price than other dealers. Really good Courtney service and lot of vehicle to choose from . Had a great experience. More

Customer Service I highly recommend my salesman, Al Steinky, and Darrell (sales manager) They totally treated me with respect and met all of my concerns quickly. A fa I highly recommend my salesman, Al Steinky, and Darrell (sales manager) They totally treated me with respect and met all of my concerns quickly. A fantastic dealership from which to purchase a new vehicle. More

Excellent experience My experience with Maclin Ford was really awesome....I would I highly recommend Maclin Ford to anyone’s that is looking at purchasing a new vehicle. My experience with Maclin Ford was really awesome....I would I highly recommend Maclin Ford to anyone’s that is looking at purchasing a new vehicle. More

Terrible experience I went in with a friend last weekend. We had looked at the Ford Escape and Ecosport in the parking lot. We popped inside the dealership to ask if we I went in with a friend last weekend. We had looked at the Ford Escape and Ecosport in the parking lot. We popped inside the dealership to ask if we could take a peek inside the vehicles to check out trunk space. Adam was the sales person that approached us. He invited us into his office area and said that Ford does things a bit differently and we needed to go through an online survey type thing with him and it's a much more effective way to vehicle shop as we need to check off the things we are looking for and our price range and then it will print out all the vehicles at the dealership that would suit our needs. We reiterated again that we just wanted to see the inside of the vehicle to determine if my stroller would fit and that we'd also like prices. He insisted we complete this online survey with him. It asked for details to run my credit and all my personal details. He tried to trick me into completing everything, but I just skipped over most of it. At then end it asked me to rate my experience on his computer. I told him I was putting zero as I didn't like the experience of being asked this info when all I wanted was to see the 2 vehicles I had mentioned. He said that the rating was for him specifically and basically asked me to give him full stars. Keep in mind he is right there as I am doing this...it was so awkward. After this, no list magically appeared of vehicles that matched what I was looking for. He just finally went and got the keys to the 2 vehicles we had asked about. We asked for the prices as well. He said he would tell us on the walk out...which he didn't do. Once we looked at the vehicles and I asked the prices again he said he had to get one of his managers to go over prices so we asked him to go inside and find out. It was a terrible and uncomfortable experience and because of this I decided I wouldn't look any further into buying a Ford (even though that was originally my 1st choice). We never got one straight answer. It was a complete waste of an hour. More

They sold the car I had purchased to another party Purchased an Explorer placed a deposit on it returned two days later with the rest of the payment to find that my car had been sold to a wholesaler Purchased an Explorer placed a deposit on it returned two days later with the rest of the payment to find that my car had been sold to a wholesaler More

Great Experience / Service Needed purchase a new truck and was greeted with amazing support staff and received nothing but the upmost respect from the sales and finance teams. W Needed purchase a new truck and was greeted with amazing support staff and received nothing but the upmost respect from the sales and finance teams. Will definitely refer friends and family who are in need of a new vehicle to Maclin. More

Blown away with this amazing experience I would like to say what a awesome salesman graham was he listened to what we wanted and gave us exactly plus more Thank you rom my dad Russell and I would like to say what a awesome salesman graham was he listened to what we wanted and gave us exactly plus more Thank you rom my dad Russell and I Ten star rating in our eyes the most amazing dealership in Alberta by far and I will be telling all my friends More

Great customer service, again! The ladies in the service department did a great job of dealing with my late day service request. I really appreciate how they acknowledge everyone’s The ladies in the service department did a great job of dealing with my late day service request. I really appreciate how they acknowledge everyone’s arrival in the department quickly and work to get everyone’s problems dealt with and back on the road as soon as possible. The service continues to be fast and great quality work. More

Excellent customer service We were there for new truck, Chris, Angela, Justin and all team made our purchase finished with great experience. Highly recommend to friend and famil We were there for new truck, Chris, Angela, Justin and all team made our purchase finished with great experience. Highly recommend to friend and family More

A Perfect Experience After deciding we wanted an F-150, we visited our closest dealership with our list of wants and needs. The salesperson a)did not listen to our needs; After deciding we wanted an F-150, we visited our closest dealership with our list of wants and needs. The salesperson a)did not listen to our needs; b) had no idea what vehicles they had on the lot; and c) completely turned us off with his attitude. We told them we were going to do "more research" and left. We went straight to Maclin. As soon as we got out of our vehicle, we walked up to an employee, explained that we had a list of options we wanted and that we'd already left one dealership. Adam was immediately professional and remained so during the entire experience. As he was new, he wanted to make sure we were treated properly, and asked his manager, Justin, to get involved. The two of them not only listened to what we asked for, they were immediately helpful in determining which vehicles met those needs. We hopped in a vehicle, took a spin, and decided if the price was right we would make the deal. Needless to say, we got a great deal on the truck we wanted, with ALL of the options we had listed. A huge shout-out to Justin and Adam for making our experience memorable and friendly. Never once did we feel we were getting a run-around or "gamed" in any way. The whole place just "felt right", all the way through dealing with Angela in finance. We will definitely recommend Maclin to anyone looking for a Ford vehicle. They did really satisfy all our needs in a courteous, professional, and personable manner. More