Maclin Ford

New customer The original salesperson was a no show on our appointment date and time.I was waiting for him to show up and was told he was on his way instead a new The original salesperson was a no show on our appointment date and time.I was waiting for him to show up and was told he was on his way instead a new salesman came out to inform me he was taking over. I also feel I was kind of taking his time up the test drive was quick and very little explanation was given. I also havent taken possession of the vehicle yet so any further experience I haven't had ye0 More

Excellent care. Fun experience. Our visits to Marklin Ford were a very positive, pleasant, fair and honest experience. Our salesman ,Bill, was always "happy to see us", but not pushy Our visits to Marklin Ford were a very positive, pleasant, fair and honest experience. Our salesman ,Bill, was always "happy to see us", but not pushy or phonie. He came across as a happy, fun, honest, person and directed us to Darrell, who was also more than fair and kind to us. It was a pleasure dealing with Stephen as well. We are "happy campers" in our 2018 Platinum Explorer! Thank you! More

Great Dealership and Excellent Buying Experience It was a pleasure purchasing a vehicle from Maclin Ford. Graham Mitran and the rest of the Maclin team are knowledgeable, helpful, flexible and atten It was a pleasure purchasing a vehicle from Maclin Ford. Graham Mitran and the rest of the Maclin team are knowledgeable, helpful, flexible and attentive to detail. They made the buying process an open and enjoyable experience. I would certainly do business with them again, and would recommend them to anyone looking for a great dealership. More

Chris Rocks! Recently bought a 2018 F-150 STX 4x4 . Very happy with the way my deal was handled. I was even given the option of 2 trucks for the same price. I cho Recently bought a 2018 F-150 STX 4x4 . Very happy with the way my deal was handled. I was even given the option of 2 trucks for the same price. I chose the one that suits the needs of my family best. We are very happy with our choice and would recommend going to maclin to any of our family or friends. Thanks again Chris and company for the speedy service as we were in need of a truck quick. You guys rock! More

Your service department exceeded expectations. Recently my Escape experienced a water pump failure. It needed to be towed in to Maclin. As this was an emergency situation they were not expecting me Recently my Escape experienced a water pump failure. It needed to be towed in to Maclin. As this was an emergency situation they were not expecting me. I am most grateful to Lisa for finding a way to fit me in at the time. She understood that this was a stressful situation for me and kept me informed all along the way as to when the service would be completed. Thank you Lisa for your thoughtfulness and professionalism. I also would like to thank the service technician for coming in on his day off to finish the job. More

SUV Happiness Maclin Ford has friendly salespeople, a convenient location, great selection and very competitive financing! AND I love my 2018 Escape, with the Eco Maclin Ford has friendly salespeople, a convenient location, great selection and very competitive financing! AND I love my 2018 Escape, with the Eco-Boost fuel system, and Michelin tires!! Plus 6 months Sirius Radio, so my daily commute from the SE feels like a PARTY! More

Excellent purchase experience Bought a new Ford truck. Excellent guys, excellent service. The salesman I purchased thru is no longer there. Excellent return service at the parts co Bought a new Ford truck. Excellent guys, excellent service. The salesman I purchased thru is no longer there. Excellent return service at the parts counter also. More

Amazing experience The team was great! I didnt know what i wanted but i had an idea, they were very helpful in making me realize it. Ford may have not been in the runni The team was great! I didnt know what i wanted but i had an idea, they were very helpful in making me realize it. Ford may have not been in the running for me before but it is now, i couldnt be happier with my choice, thank you everyone! More

Salesperson amazing - horrible management We absolutely loved our Salesman Mitri and would highly recommend. He went above and beyond making sure everything was done correctly for us. The ma We absolutely loved our Salesman Mitri and would highly recommend. He went above and beyond making sure everything was done correctly for us. The management was awful and for this reason we will not be shopping here again. While doing our financing, we overheard the way management speaks to their employees and I will not support a business that treats their employees as such. In addition, we had such an awful experience with the mechanical manager that basically called us liars and was not listening to our concerns. Once again, Mitri was the one to resolve the issue and told us not to worry. Overall, amazing experience with the salesperson, but left with a sour taste in our mouth due to management. More

error in judgement There was a significant error made during my purchase which I can understand everyone can make a mistake however when it was found I was tossed aroun There was a significant error made during my purchase which I can understand everyone can make a mistake however when it was found I was tossed around from person to person finally settling with a great financial manager who put in a position she shouldn’t have been and was in shock after finding out all the mistakes that had transpired throughout the ordeal from the beginning and she was the only reason why I drove off with the vehicle otherwise I was pretty close to walking out after another middle management came in basicallly with no introduction as to what he was going to be addressing and talking for 5 minutes about the costs and the charges of the new vehicle and how little money they are making on the deal and really making absolutely no practical sense in any part of his conversation his bullish mood and tone in which he presented himself made me question him why he is there talking with me. Anyway The financial manager was very sorry after all was done and said the ordeal that I was put through and I believe the apology was a legitimate all in all if they look at the negatives throughout the ordeal and create some positive changes I think they can limit that chances of this happening again . Talked with the manger and I believe he was informed enough to consider some changes to lint this risk of a similar ordeal from happening again More