MINI Vaughan West

Pleasant and patient services. Took the time to negotiate with MINI Canada and resolved the issue for me eventually. Much appreciated. Took the time to negotiate with MINI Canada and resolved the issue for me eventually. Much appreciated. More

Ferdinand was the gentleman that helped me the last two times that I visited Mini Vaughan West, and each time he did an amazing job at explaining what was going on with my vehicle, gave me some advice and times that I visited Mini Vaughan West, and each time he did an amazing job at explaining what was going on with my vehicle, gave me some advice and overall the most pleasant person to deal with! He’s a big reason why I’d continue to get my vehicle serviced at this location. Appreciate all your help! More

Visited Mini Vaughan West for service recently and would like to express my appreciation for the great service I received from your staff especially Ferdinand. He was professional and knowledgeable and pres like to express my appreciation for the great service I received from your staff especially Ferdinand. He was professional and knowledgeable and presented with warmth and friendliness. His dedication to ensuring customer satisfaction is commendable. Ferdinand and Mini Vaughan West please keep up the good work. More

Had a great experience purchasing my new Cooper at Mini Vaughan West with the help of Joseph Vaughan West with the help of Joseph More

Pleasant, friendly service! Went for an oil change and waited a reasonable amount of time for the service to be completed. Went for an oil change and waited a reasonable amount of time for the service to be completed. More

As always great service . .and attention by mini and by Ferdinand thank you … see you next time .and attention by mini and by Ferdinand thank you … see you next time More

Ferdinand was very professional and kept me updated on the progress being made on my MINI while it was being tested. He also made sure I had transportation arranged to drive me home/pick me up after the m the progress being made on my MINI while it was being tested. He also made sure I had transportation arranged to drive me home/pick me up after the maintenance work was complete. More

I was pleasantly surprised by the professional service and attention during my visit to Mini Vaughan West. The Service Advisor, Ferdinand Marfil, was helpful from the appointment booking until the complet and attention during my visit to Mini Vaughan West. The Service Advisor, Ferdinand Marfil, was helpful from the appointment booking until the completion of service. Once the car issues were identified, cost estimate was provided and estimate timeline for work completion given. All work was completed in a timely manner and I was able to drive my Clubman home. Very pleased with my experience. I would visit again. More

Brought 2016 Coutryman All4S in with 124K KM’s. The main module was not working windows. Dealer said some water leaked and new module and programming was going to be just shy of $3000. I declined s The main module was not working windows. Dealer said some water leaked and new module and programming was going to be just shy of $3000. I declined service and took car home and investigated. There was over 3cm of water through out the entire floor under carpet. They said it was from drain hole not working. They also left the water inside and returned car. I proceed to drain water and dry out car. Windows and module work again. The dealership gave me back the car with water still inside. They didn’t even apologize for the terrible manufacturing issues. This is not a new issue as I was told it was very common. In that case you think they would be able to fix it. I was going to purchase another but not now. They have brutal customer service to let me leave with the car in that status with all that water still inside. More

Amazing service and I always enjoy working with them. They are completely transparent about all matters with my car. Awesome team! They are completely transparent about all matters with my car. Awesome team! More