
Londonderry Dodge Chrysler Jeep
Edmonton, AB
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277 Reviews of Londonderry Dodge Chrysler Jeep
Nothing but run around I purchased my first car at this dealership. It was a 2011 Chevy Cruze and I have regretted it everyday since. It has been in the shop 6 times I the l I purchased my first car at this dealership. It was a 2011 Chevy Cruze and I have regretted it everyday since. It has been in the shop 6 times I the last 2 months. Everything has gone wrong with it and the dealership I brought it to said they've only seen this amount of problems on a vehicle that had been sold at a private sale and had been previously written off. When I purchased the car they never pointed off the cracks in the front fender and it took 4 of them to figure out it didn't have a block heater. Every time I call I'm passed from person to person and the manager is always unavailable. Meanwhile I'm listening to staticky Christmas music in June while on hold and my frustration has only built. Has this vehicle been in an accident? If so they concealed that fact and I will sue. So if you're looking for as much run around and to buy a lemon I'd recommend a gym and grocery store instead. More
Walk in with experience I have mixed feelings about this dealership. My sales person was new had only been there a week or so. He was great nice funny i felt like i had known I have mixed feelings about this dealership. My sales person was new had only been there a week or so. He was great nice funny i felt like i had known him a long time right away. However i was looking for somthing no more then $400 a month and was told 2015 jeep patriot was dead on. I liked it. I had only gone in to see how much my current car was worth and walked out three hours later with the jeep. Im a single woman who knows nothing about anything in terms of buying a new vehicle so i feel very ripped off. I signed a bunch of stuff and was told it said i was just looking and wasnt intitled to buy. They asked if i wanted the jeep for the weekend and when i asked how that worked i didnt get a answer rather a half laugh. At this point i had been approved for the financeing and asumed i had no choice so i took the jeep. Not knowing anything and being to scared to speak up for myself i ended up agreeing to pay 42000 in total at 500 a month. I feel they took advantage of my lack of knowledge And covered it all up with nice personalities. Now im stuck with a over priced vehicle i can barely afford. More
Service Visit I had a great experience with the service department at Londonderry Dodge, all of the staff were helpful, even the service manager came to shake my ha I had a great experience with the service department at Londonderry Dodge, all of the staff were helpful, even the service manager came to shake my hand and thank me for my business> I was very pleased and feel like I've found my new dealership for servicing and my next purchase. Great environment and clean, tidy facility. More
Easy Peasey sales I worked with Matt McLean to purchase an extended warranty for my RAM truck. He was quick, to the point and had the best price around! I wish I'd bo I worked with Matt McLean to purchase an extended warranty for my RAM truck. He was quick, to the point and had the best price around! I wish I'd bought my truck there! More
Always going above and beyond for their customers This is our third time purchasing from here. Each time we have had been treated like family. They are very knowledgeable and help you feel comfotabl This is our third time purchasing from here. Each time we have had been treated like family. They are very knowledgeable and help you feel comfotable. Never pushy or make you feel obligated to make decisions. We recommend Londonderry Dodge to everyone looming for new or used! More
False ads on kijiji to bait you to come in. I found a 2010 jeep wrangler sport with low kilometers and a very attractive price tag just under $15 000. After a few emails that were promptly answe I found a 2010 jeep wrangler sport with low kilometers and a very attractive price tag just under $15 000. After a few emails that were promptly answered. I decided that this was the jeep for me. I went to the dealership. After being ignored by the staff I asked for service myself. Then I was informed that the jeep I had been inquiring about had been sold the previous day. They were quick to show me other units at higher prices which I wasn't ready to bite on. Two days passed and I find the same jeep being advertised again. Just be careful when dealing with this dealership! I know I won't be back. More
Friendly & Professional Huge thanks to the team at Londonderry Dodge for a fantastic experience purchasing our new truck. Our roster included Krysta, Brandon, Chase and Sean. Huge thanks to the team at Londonderry Dodge for a fantastic experience purchasing our new truck. Our roster included Krysta, Brandon, Chase and Sean...and we couldn't have asked for a better group working together with us to meet our vehicle and budgetary needs. From test drive to drive away, the experience was a win! Thanks again everyone! (Krysta - Manager, Brandon & Chase - Sales, Sean - Finance) Scott & Erin Hazen More
Very Helpful I felt very taken care of. They answered all my questions. Very friendly and knowledgeable staff. Sean in finance was super approachable and helped me I felt very taken care of. They answered all my questions. Very friendly and knowledgeable staff. Sean in finance was super approachable and helped me finance my truck. More
HORRIBLE CUSTOMER SERVICE!!!!!!!!!!! I was looking for a new dealer. The sales manager and finance were extremely rude. They made mention of things about work that were very offensive to I was looking for a new dealer. The sales manager and finance were extremely rude. They made mention of things about work that were very offensive to me. The used sales manager also yelled at my wife over her having concerns about the vehicle They also refused to return a deposit when we decided we would not deal with them. I have never been in a dealership before where the managers yell at you and call you stupid right to your face. Will never deal with them ever again. They refused to return any calls to us until we went through BBB. More
Quick and Easy If you know what you want, and are upfront with the sales staff they will get the ball moving fast, they didnt try to sell me a bunch of things I did If you know what you want, and are upfront with the sales staff they will get the ball moving fast, they didnt try to sell me a bunch of things I did not want. It was quick simple, and they answered any questions I had. More