Londonderry Dodge Chrysler Jeep
Edmonton, AB
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269 Reviews of Londonderry Dodge Chrysler Jeep
Very easy experience my salesman was Evan McLeod. He was straightforward with no pressure. Did a great job. Would recommend anytime. My finance guy was Sean Bendle. Was ve my salesman was Evan McLeod. He was straightforward with no pressure. Did a great job. Would recommend anytime. My finance guy was Sean Bendle. Was very fast and efficient. No pressure on the upgrades and gave me a great deal on my extended warranty More
Best vehicle buying experience I have ever had. Friendly staff right from reception to sales. Price right in the ballpark I was expecting. Actually best price I could get from other dealers I tried. Friendly staff right from reception to sales. Price right in the ballpark I was expecting. Actually best price I could get from other dealers I tried. More
Very Very Pushy!! Something is very wrong when you call to get information and a quoted price on ordering a vehicle and all you get is" You must order your vehicle toda Something is very wrong when you call to get information and a quoted price on ordering a vehicle and all you get is" You must order your vehicle today or you will not get the car you want" "Would you like to make your Deposit with credit or debit" "We can have your order processed by end of day" All of this was said before I even got a price quote on the car. Pretty sure I wont buy a car until I know the price. The 5 phone calls and 6 emails in less than 12 hours, trying to get a deposit, was kind of cool as well. Not to mention the price that I was finally quoted is $4000 more than 3 other dealer quotes. all in all kind of a fail. More
Nice to find a dealership that's doing things right. I found Londonderry to be a very switched on dealership. Right from the time I expressed interest in a vehicle I saw online, they were on the case, p I found Londonderry to be a very switched on dealership. Right from the time I expressed interest in a vehicle I saw online, they were on the case, proactive and friendly. They were very good in working around me to set up an appointment and test drive. The buying experience was pleasant, and although the process was long, I was taken well care of and made to feel comfortable. Both the salesperson and finance person went the extra mile to make things work as much in my favour as possible. The little extra things helped also. Like paperwork grouped together, stapled and labelled- what should stay in the car and what should go away in the house. Also being taken and shown the Service department and where to go there. It's all good to offer a tank of gas and a clean, but it's the real friendliness, guideance and great customer service that counts. The guys that looked after me were Nick Auger in Sales and Matt Stevenson in finance. Good job guys and thanks. Andy C More
Dealership changed their mind after handshake agreement So if you put down a deposit on a vehicle & agree to pick it up the next day - that means nothing to this dealership. They'll just sell it to someone So if you put down a deposit on a vehicle & agree to pick it up the next day - that means nothing to this dealership. They'll just sell it to someone underneath you, and not agree to do the same deal on another vehicle. I have NEVER dealt with such an irresponsible, untrustworthy and unprofessional group of people in a business transaction before - and I wouldn't trust these guys to be accountable or responsible for anything, let alone purchasing a vehicle. Such horrible service, no conflict resolution - just awful. In the last month, we've purchased a new truck elsewhere, and are looking for an additional vehicle. We are frequent vehicle buyers - as the pretty woman statement goes... "Big Mistake....Huge" More
I will be more wiser next time Well let me start by saying I love my 2015 Sport, I have owned her for 2 months or so my sales guy wont put his name here I was referred by a friend t Well let me start by saying I love my 2015 Sport, I have owned her for 2 months or so my sales guy wont put his name here I was referred by a friend to buy from here and was told by my sales guy my friend would receive 500 for the referral. He is still waiting for the check and now has been cut down to 200. Too add when I was driving new truck a payment was taken out on truck that I traded in( still not resolved) Then found out by my finance company the old load was still open. Once again another trip to dealer to get this done. So here is the positive the truck manager did throw in a Back Flip looks amazing. For spending so much I expected to be treated not like a sheep. Time for her first service today not sure if she wants to roll in there or not. More
NOTHING BUT LIARS AND CHEATS I CAME THERE I BUY A COMPASS THE SALES MEN TOLD ME HE WOULD HOLD IT FOR 2 DAYS THE DAY BEFORE I WAS TO COME IN I GET AN EMAIL NHE HAD SOLD NOT EVEN A I CAME THERE I BUY A COMPASS THE SALES MEN TOLD ME HE WOULD HOLD IT FOR 2 DAYS THE DAY BEFORE I WAS TO COME IN I GET AN EMAIL NHE HAD SOLD NOT EVEN A CALL TO SAY WE HAVE AN OFFER CAN YOU PUR A DOWN PAYMENT SO UNPROFESSIONAL THEY SHOULD LOSE THEIR DEALESHIP More
Very enjoyable experience!! I found Londonderry Dodge to be a great place to buy a car! Lyle Richer was the salesperson I dealt with and he explained everything to me. As a woman I found Londonderry Dodge to be a great place to buy a car! Lyle Richer was the salesperson I dealt with and he explained everything to me. As a woman, I felt safe and informed with Lyle. He explained to me that all the used cars are fully inspected and fixed before going on sale. And the extended warranty covers nearly everything! I did have to wait a little while to get into do the financing (it was a Saturday) but once I did, Sam Gill looked after me well. I would highly recommend this company to people who are looking to buy new or used!! Thanks Chad Menard an the staff at Londonderry Dodge!! More
Great staff very friendly and easy going The staff were very friendly and easy going, lots of understanding when it came to purchasing the vehicle, willing to go the extra mile to make sure The staff were very friendly and easy going, lots of understanding when it came to purchasing the vehicle, willing to go the extra mile to make sure I was happy, and satisfied with the whole process dean and Matt were very helpful, and explained everything in great detail would and have recommended this dealership to friends and family More
Best experience ever! What an amazing experience front too back. I would recommend this dealership to anyone looking for a fun and easy experience!!! Will go back to London What an amazing experience front too back. I would recommend this dealership to anyone looking for a fun and easy experience!!! Will go back to Londonderry and bring all my friends and family More