Lincoln Heights Ford Sales
Ottawa, ON
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198 Reviews of Lincoln Heights Ford Sales
A Pleasant Experience I've been a long time Ford owner with multiple purchases at Lincoln Heights Ford. This last purchase was definitely the best car purchasing experience I've been a long time Ford owner with multiple purchases at Lincoln Heights Ford. This last purchase was definitely the best car purchasing experience of my life. Traditional car purchases are like a poker game where each side is trying take advantage of the other. Luckily we used Nathan Pilson for our purchase and the games quickly disappeared. Nathan was extremely knowledge about the product, understood our needs and worked a deal to keep within our budget. After the sale was completed Nathan has continued to reach and see how he can continue to make my experience memorable, let's just say he has achieved his goal. I would highly recommend both Lincoln Heights and Nathan Pilson for anyone looking to purchase a vehicle. More
Wonderful experience! We have purchased a number of vehicles from Lincoln Heights Ford and our most recent purchase was without question one of the best! Nathan was very We have purchased a number of vehicles from Lincoln Heights Ford and our most recent purchase was without question one of the best! Nathan was very knowledgeable about the Ford products and features. He was very patient and helpful and worked tirelessly to find the right vehicle. The entire Sales Team was friendly, helpful, knew my name and what was going on and no one tried to push or pressure for anything. We are very happy with our new Edge and are very grateful to Nathan and the rest of the team for all of their help. We highly recommend Nathan and Lincoln Heights Ford! More
Family repeatedly gassed with C.O in their 2013 Ford Escape Purchased a new 2013 Ford Escape from Lincoln Heights Ford. Defective head gasket repair at 30k was performed. Misaligned pipes and badly damaged hose Purchased a new 2013 Ford Escape from Lincoln Heights Ford. Defective head gasket repair at 30k was performed. Misaligned pipes and badly damaged hose caused high levels of carbon monoxide to enter the vehicle cabin. An exhaust clamp($159) was also broken and re-secured with a $3. hose clamp which would have eventually failed . Took 6 weeks for us to realize we were sick because of the car.Lincoln Heights then inspected the car and said it was safe to drive. Poisoned for an additional 2 weeks until a C.O. detector arrived and we tested the car proving serious leak into the vehicle reaching 220ppm .Service advisor stated 17 sensors are positioned throughout the exhaust system and the vehicle computer would alert to any exhaust leak(untrue) Two other Ford dealerships repaired the many problems Lincoln heights created. Eventually we were offered another vehicle, our 34k vehicle (40k total) was valued at $18,500 at 15 months old. I worry about the long term health effects on my children, hope my wife and I are around to see the grandkids. Currently suing Ford and Lincoln Heights Ford Please see You tube video Greg White 2013 Ford Escape problem. Photos available at YELP More
Terrible experience They would not honour the price sent via email. I got a quote from Nathan for 2015 Escape S $175 x 72 (Biweekly) and came in to test drive the car r They would not honour the price sent via email. I got a quote from Nathan for 2015 Escape S $175 x 72 (Biweekly) and came in to test drive the car ready to sign the papers that day. Everything was great until we seat down and started talking about the price. With Costco membership discount of $1000 I was supposed to pay the above mentioned price. I did not have the membership and that's where the problems started. Without the membership the price went up to $229 Biweekly which is over $50 difference. I was trying to explain that $50 biweekly would result in over $7000 difference in the total price but with no success. After 2 hours back and forth I left the dealership really frustrated. I have to say that Nathan's service was amazing but it was the finance manager that was not getting it. A month later I got the email from Dave Cameron asking about my experience. After sending him all the details, he was apologizing for the mistake on their end and offering me a free oil change and a car wash. More
Excellent Service!! I have purchased many cars and Lincoln Heights Ford is by far the best dealership to deal with. We purchased a used vehicle and had excellent service I have purchased many cars and Lincoln Heights Ford is by far the best dealership to deal with. We purchased a used vehicle and had excellent service from Sales to finance to service. Great job, my next vehicle will defiantly be purchased threre! More
Nathan Sales Nathan is the best, he has sold me two vehicles. Help with all my questions. And made everything so easy to buy. And he is a nice guy. Ask for Nathan. Nathan is the best, he has sold me two vehicles. Help with all my questions. And made everything so easy to buy. And he is a nice guy. Ask for Nathan. More
Fantastic Parts and Service Departments Stopped by the dealership to pick up a couple of parts and make inquiries and could not believe the great service I received. I did not purchase my ve Stopped by the dealership to pick up a couple of parts and make inquiries and could not believe the great service I received. I did not purchase my vehicle from Lincoln Heights but as soon as I drove onto the lot they treated me like I have been purchasing a new car once a year from them. As well, the employee in the parts department actually recommended not to purchase one part I was looking for that would be rather expensive but gave me an idea on how to solve the issue with a quick free fix! I would not think twice about recommending this dealership. Keep up the good work, I mean GREAT WORK! Fred Bowie More
Great Place The service department offers friendly and caring customer service. They always make me feel welcomed. I especially like that there is limited staff t The service department offers friendly and caring customer service. They always make me feel welcomed. I especially like that there is limited staff turnover there. The Advisors know their customers. I have always felt they have been upfront and I have never had an issue with them during all the years our family has been dealing with them. More
Never have I Ever had someone work so hard to make me Happy! I recently purchased a 2015 Mustang from Eric Josling at Lincoln Heights Ford and it was the best car buying experience I have ever had. Eric did ever I recently purchased a 2015 Mustang from Eric Josling at Lincoln Heights Ford and it was the best car buying experience I have ever had. Eric did everything he could to get me into my new car as soon as possible. He gave me daily updates and informed me the minute my car touched down at their dealership since they found my car at another dealership and had it shipped in from Windsor. I cannot say enough good things about this dealership. All of their staff possesses excellent people skills and they are willing to go out of their way to help you. From their Receptionist all the way to the Manager, they are all outstanding. The atmosphere is exceptional, feels just like home, complimentary coffee, comfy chairs and a big TV. Overall a fantastic buying experience, I have no complaints what so ever. More
They work hard to earn your business This dealership works very hard to earn your business. Great customer service in service departments and a sales organization that will work with you This dealership works very hard to earn your business. Great customer service in service departments and a sales organization that will work with you to get a good deal signed. Really appreciate the extra effort they put forward. More