Lincoln Heights Ford Sales

Great experiance all round I was looking for a new vehicle to replace my existing Flex; Nathan was very good at listening to my needs and was able to show me the models that fit I was looking for a new vehicle to replace my existing Flex; Nathan was very good at listening to my needs and was able to show me the models that fit my criteria. Once we established a style, a time for a demo was arranged to confirm the car was right for me. The entire team was good at arranging for the new car to be made to my specifications at the factory. Now that I have the car the dealership has been great in contacting me to ensure everything is still going well. Thanks Nathan and team More

A Pleasant Experience I've been a long time Ford owner with multiple purchases at Lincoln Heights Ford. This last purchase was definitely the best car purchasing experience I've been a long time Ford owner with multiple purchases at Lincoln Heights Ford. This last purchase was definitely the best car purchasing experience of my life. Traditional car purchases are like a poker game where each side is trying take advantage of the other. Luckily we used Nathan Pilson for our purchase and the games quickly disappeared. Nathan was extremely knowledge about the product, understood our needs and worked a deal to keep within our budget. After the sale was completed Nathan has continued to reach and see how he can continue to make my experience memorable, let's just say he has achieved his goal. I would highly recommend both Lincoln Heights and Nathan Pilson for anyone looking to purchase a vehicle. More

Wonderful experience! We have purchased a number of vehicles from Lincoln Heights Ford and our most recent purchase was without question one of the best! Nathan was very We have purchased a number of vehicles from Lincoln Heights Ford and our most recent purchase was without question one of the best! Nathan was very knowledgeable about the Ford products and features. He was very patient and helpful and worked tirelessly to find the right vehicle. The entire Sales Team was friendly, helpful, knew my name and what was going on and no one tried to push or pressure for anything. We are very happy with our new Edge and are very grateful to Nathan and the rest of the team for all of their help. We highly recommend Nathan and Lincoln Heights Ford! More

Terrible experience They would not honour the price sent via email. I got a quote from Nathan for 2015 Escape S $175 x 72 (Biweekly) and came in to test drive the car r They would not honour the price sent via email. I got a quote from Nathan for 2015 Escape S $175 x 72 (Biweekly) and came in to test drive the car ready to sign the papers that day. Everything was great until we seat down and started talking about the price. With Costco membership discount of $1000 I was supposed to pay the above mentioned price. I did not have the membership and that's where the problems started. Without the membership the price went up to $229 Biweekly which is over $50 difference. I was trying to explain that $50 biweekly would result in over $7000 difference in the total price but with no success. After 2 hours back and forth I left the dealership really frustrated. I have to say that Nathan's service was amazing but it was the finance manager that was not getting it. A month later I got the email from Dave Cameron asking about my experience. After sending him all the details, he was apologizing for the mistake on their end and offering me a free oil change and a car wash. More

Excellent Service!! I have purchased many cars and Lincoln Heights Ford is by far the best dealership to deal with. We purchased a used vehicle and had excellent service I have purchased many cars and Lincoln Heights Ford is by far the best dealership to deal with. We purchased a used vehicle and had excellent service from Sales to finance to service. Great job, my next vehicle will defiantly be purchased threre! More

Nathan Sales Nathan is the best, he has sold me two vehicles. Help with all my questions. And made everything so easy to buy. And he is a nice guy. Ask for Nathan. Nathan is the best, he has sold me two vehicles. Help with all my questions. And made everything so easy to buy. And he is a nice guy. Ask for Nathan. More

Fantastic Parts and Service Departments Stopped by the dealership to pick up a couple of parts and make inquiries and could not believe the great service I received. I did not purchase my ve Stopped by the dealership to pick up a couple of parts and make inquiries and could not believe the great service I received. I did not purchase my vehicle from Lincoln Heights but as soon as I drove onto the lot they treated me like I have been purchasing a new car once a year from them. As well, the employee in the parts department actually recommended not to purchase one part I was looking for that would be rather expensive but gave me an idea on how to solve the issue with a quick free fix! I would not think twice about recommending this dealership. Keep up the good work, I mean GREAT WORK! Fred Bowie More

Great Place The service department offers friendly and caring customer service. They always make me feel welcomed. I especially like that there is limited staff t The service department offers friendly and caring customer service. They always make me feel welcomed. I especially like that there is limited staff turnover there. The Advisors know their customers. I have always felt they have been upfront and I have never had an issue with them during all the years our family has been dealing with them. More