Lincoln Heights Ford Sales

Tres bon service Très bon service a la clientèle et super équipe. A l'écoute des besoin de la clientele 0 pression toujours une solution pour les meilleur prix . Très bon service a la clientèle et super équipe. A l'écoute des besoin de la clientele 0 pression toujours une solution pour les meilleur prix . More

Fantastic friendly service Our car had a transmission problem in the Fall that was repaired under warranty with no cost to us. We were graciously provided with a car for the w Our car had a transmission problem in the Fall that was repaired under warranty with no cost to us. We were graciously provided with a car for the whole period.It iis a pleasure to recommend Lincoln Heights as the staff has ALWAYS been very pleasant and efficient, not only when we bought the car but every time we had it serviced as well as when a problem arose, like with the transmission. I hear unpleasant stories from my friends about their dealers and always pass the word about the excellent service at Lincoln. More

A Perfect Buying Experience! Having bough a vehicle a few times from Lincoln Heights Ford over the last few decades the experience has been always the same. Pleasurable from begin Having bough a vehicle a few times from Lincoln Heights Ford over the last few decades the experience has been always the same. Pleasurable from beginning to delivery, Never any pressure, Great pricing, and Very Knowledgeable sales staff. More

Refreshing, if not perfect experience!! What a great experience; thank you Chris Braceland and supporting team. Coming off a 4 year lease from a major dealership, this is my first Lincoln y What a great experience; thank you Chris Braceland and supporting team. Coming off a 4 year lease from a major dealership, this is my first Lincoln yet alone Ford! From the very moment walking the Lincoln Heights lot, Chris Braceland set the tone. He was genuinely friendly, extremely attentive as I was trying to decide between two different models, one new and the other used. Chris went out of his way not to rush or influence things either way. From allowing me to take either vehicle home, to thinking about it for a few days, he absolutely kept me engaged without feeling any pressure. The extended relaxed professionalism from their GM, Dave Cameron to Jeff Mosher, the Finance Manager was evident throughout. I would be remiss in not mentioning the phenomenal enthusiasm and support that Evan Bell, the Service Manager exuded. He was with Chris at the hand-over for any technical questions ensuring both Chris and I were good to go(talk about team work)! I suppose the real test is the after-purchase experience. This in turn, was equally impressive. I first called Chris with a few minor concerns explaining that I can’t get in for a couple of weeks. Even though that was not a problem, Chris took the initiative and had the service department log my concerns in advance of me even making an appointment. The service was great, and as it turns out, my spouse (first time at dealership) rather than me, picked up the vehicle. Without even asking, she commented on such a positive experience including the shuttle service with us comparing previous experiences with another major dealership. I explained to her that based on my experience with their service manager, I wasn’t surprised ... Evan, you really manage by example! In closing, I wish to thank Chris Braceland for setting the tone and clearly going above and beyond to take care of me every step of the way, including post sale. Based on the overall professionalism and explemplary service tone that Evan Bell sets, one would not hesitate to recommend Lincoln Heights (you owe to yourself to check them out)! Best regards, Dave Macdonald More

Amazing Sales and Service Just bought our second vehicle from Lincoln Heights Ford and as always the sales and service team are a pleasure to deal with. The team at Lincoln Hei Just bought our second vehicle from Lincoln Heights Ford and as always the sales and service team are a pleasure to deal with. The team at Lincoln Heights Ford care about customers and they will do what it takes to make them happy. I plan on returning for my next purchase and all servicing! Thank you Lincoln Heights Ford! More

Great Sales and Super Service I generally hate going into Car Showrooms, I was pleasantly surprised when I went into Lincoln Ford. Denis was very knowledgeable, easy going and hel I generally hate going into Car Showrooms, I was pleasantly surprised when I went into Lincoln Ford. Denis was very knowledgeable, easy going and helpful.... not at all pushy or condescending like some of the personnel that I had met at other dealerships. The service folks are excellent at well. I would and have recommended this dealership to friends and family. More

5 Star Sales and Service Ottawa Dealership I have dealt with Lincoln Heights dealership since the late 1980s, purchased a total of 10 new vehicles and they have all been serviced at Lincoln Hei I have dealt with Lincoln Heights dealership since the late 1980s, purchased a total of 10 new vehicles and they have all been serviced at Lincoln Heights. Without exception the sales staff and the service staff have been outstanding. Two names stand out, Douglas Herd in Sales for his knowledge of the product and his patience and helpful understanding. Ann Cunning in the Service Department is one terrific lady, she knows her job 100%, is extremely courteous with a keen desire to be helpful and she is a distinct credit to your dealership; I can't praise this cheerful and thoughtful young lady too highly. I hope that the afore mentioned individuals are informed of these assessments. More

Great experience. Went in looking for 2016 F150. The salesman found me exaclty what I was looking for in no time. I took too long to decide and unfortunately that truc Went in looking for 2016 F150. The salesman found me exaclty what I was looking for in no time. I took too long to decide and unfortunately that truck sold. Within 2 days the salesman was able to find me another one with same options. The communication and customer service was excellent. I wasn't pressures into getting extended warranties or maintenance packages which was great. More