Lincoln Heights Ford Sales
Ottawa, ON
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201 Reviews of Lincoln Heights Ford Sales
BEST DEALERSHIP EVER!!! OUTSTANDING I have bought vehicles at different dealerships where I got great service until the deal was done. Then I was told about Lincoln Heights OUTSTANDING I have bought vehicles at different dealerships where I got great service until the deal was done. Then I was told about Lincoln Heights Ford where the service continued even after you bought the vehicle. Finally an HONEST dealership. The service and the employees are simply amazing and I mean all of them. This plays a huge role in why I continue to buy Ford vehicles and do not look elsewhere. Thank you Moe for my great new truck and thank you to everyone else for all the great service you continually provide. More
Excellent I recently purchased a 2017 Ford Escape, I would like to offer a big thank you to Moe Issa the sales associate who did an excellent job. His professi I recently purchased a 2017 Ford Escape, I would like to offer a big thank you to Moe Issa the sales associate who did an excellent job. His professionalism and knowledge of the vehicle was excellent, he did a great job of explaining all the options and features. as well providing invaluable assistance in pairing my phone and downloading of the applicable apps .My overall experience with Lincoln Heights Ford was excellent. More
Excellent Friendly service. Felt welcome. Explained all the different features of my new car. Went out of his way to meet my special requirements.re my winter t Friendly service. Felt welcome. Explained all the different features of my new car. Went out of his way to meet my special requirements.re my winter tires. More
Tres bon service Très bon service a la clientèle et super équipe. A l'écoute des besoin de la clientele 0 pression toujours une solution pour les meilleur prix . Très bon service a la clientèle et super équipe. A l'écoute des besoin de la clientele 0 pression toujours une solution pour les meilleur prix . More
Fantastic friendly service Our car had a transmission problem in the Fall that was repaired under warranty with no cost to us. We were graciously provided with a car for the w Our car had a transmission problem in the Fall that was repaired under warranty with no cost to us. We were graciously provided with a car for the whole period.It iis a pleasure to recommend Lincoln Heights as the staff has ALWAYS been very pleasant and efficient, not only when we bought the car but every time we had it serviced as well as when a problem arose, like with the transmission. I hear unpleasant stories from my friends about their dealers and always pass the word about the excellent service at Lincoln. More
A Perfect Buying Experience! Having bough a vehicle a few times from Lincoln Heights Ford over the last few decades the experience has been always the same. Pleasurable from begin Having bough a vehicle a few times from Lincoln Heights Ford over the last few decades the experience has been always the same. Pleasurable from beginning to delivery, Never any pressure, Great pricing, and Very Knowledgeable sales staff. More
Refreshing, if not perfect experience!! What a great experience; thank you Chris Braceland and supporting team. Coming off a 4 year lease from a major dealership, this is my first Lincoln y What a great experience; thank you Chris Braceland and supporting team. Coming off a 4 year lease from a major dealership, this is my first Lincoln yet alone Ford! From the very moment walking the Lincoln Heights lot, Chris Braceland set the tone. He was genuinely friendly, extremely attentive as I was trying to decide between two different models, one new and the other used. Chris went out of his way not to rush or influence things either way. From allowing me to take either vehicle home, to thinking about it for a few days, he absolutely kept me engaged without feeling any pressure. The extended relaxed professionalism from their GM, Dave Cameron to Jeff Mosher, the Finance Manager was evident throughout. I would be remiss in not mentioning the phenomenal enthusiasm and support that Evan Bell, the Service Manager exuded. He was with Chris at the hand-over for any technical questions ensuring both Chris and I were good to go(talk about team work)! I suppose the real test is the after-purchase experience. This in turn, was equally impressive. I first called Chris with a few minor concerns explaining that I can’t get in for a couple of weeks. Even though that was not a problem, Chris took the initiative and had the service department log my concerns in advance of me even making an appointment. The service was great, and as it turns out, my spouse (first time at dealership) rather than me, picked up the vehicle. Without even asking, she commented on such a positive experience including the shuttle service with us comparing previous experiences with another major dealership. I explained to her that based on my experience with their service manager, I wasn’t surprised ... Evan, you really manage by example! In closing, I wish to thank Chris Braceland for setting the tone and clearly going above and beyond to take care of me every step of the way, including post sale. Based on the overall professionalism and explemplary service tone that Evan Bell sets, one would not hesitate to recommend Lincoln Heights (you owe to yourself to check them out)! Best regards, Dave Macdonald More
Amazing Sales and Service Just bought our second vehicle from Lincoln Heights Ford and as always the sales and service team are a pleasure to deal with. The team at Lincoln Hei Just bought our second vehicle from Lincoln Heights Ford and as always the sales and service team are a pleasure to deal with. The team at Lincoln Heights Ford care about customers and they will do what it takes to make them happy. I plan on returning for my next purchase and all servicing! Thank you Lincoln Heights Ford! More
My Ford Edge This is my first Ford purchase. The staff were extremely helpful Courteous & Professional. I had a great Experience purchasing my Edge. They do This is my first Ford purchase. The staff were extremely helpful Courteous & Professional. I had a great Experience purchasing my Edge. They do it Right. I would highly recommend Lincoln Heights Ford Ottawa to anyone Considering a new purchase. More
Great Sales and Super Service I generally hate going into Car Showrooms, I was pleasantly surprised when I went into Lincoln Ford. Denis was very knowledgeable, easy going and hel I generally hate going into Car Showrooms, I was pleasantly surprised when I went into Lincoln Ford. Denis was very knowledgeable, easy going and helpful.... not at all pushy or condescending like some of the personnel that I had met at other dealerships. The service folks are excellent at well. I would and have recommended this dealership to friends and family. More


