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Lexus of Royal Oak

Calgary, AB

5.0
401 Reviews

7677 - 112 Avenue NW

Calgary, AB

T3R 1R8

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401 Reviews of Lexus of Royal Oak

June 29, 2016

First Time Service This was the first time bringing in my vehicle for service since I purchased the vehicle. The service department and David my service advisor was ama More

by Michele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Farid Shivji, David Skillen
Jul 19, 2016 -

Lexus of Royal Oak responded

Thank you Michele! We are very proud of our team here!

June 29, 2016

Wonderful Experience Jon and the Lexus of Royal Oak Team were so amazing in helping me with my new vehicle purchase. Every moment I felt like my business was important as More

by kkallenb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeVar Braithwaite, Jonathan Josue, Howard Lum, Ball Leung
Jul 19, 2016 -

Lexus of Royal Oak responded

Wonderful to read your story! Welcome to our Lexus family!

June 28, 2016

Great Customer Service After some repairs on my vehicle i could hear a sound from the door. The body shop could not figure it out after bringing me back and forth. Finally i More

by Aman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd and Jeff, Robert Kadlec, David Skillen
Jul 19, 2016 -

Lexus of Royal Oak responded

Thank you Aman! So pleased to hear we solved your noise issue!

June 27, 2016

Exceptional service -above and beyond We have enjoyed exceptional service consistently . I had dropped by since my key fob wasn't working , I was greeted with a smile , when I said I wante More

by Neety
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jul 19, 2016 -

Lexus of Royal Oak responded

Thank you for your kind words!

June 27, 2016

Exceptional purchase experience My wife and I had initially began our search for a new car at a local Toyota dealership. Driving a Toyota 4Runner for the last 6 years we had come to More

by Lexusforlife
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LeVar Braithwaite, Talat Hussain, Howard Lum, Ball Leung
Jun 27, 2016 -

Lexus of Royal Oak responded

Brad, thank you so much for your review. We are ecstatic that you had such an incredible time at our dealership and with all the staff members you met along the way! We hope you enjoy driving your GX 460 for a long time, and we look forward to seeing you again.

June 27, 2016

Tires The service in the parts department was exceptional. Cj was very professional and patient as i had a ton of questions about great quality tires. Other More

by Betty070
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ MacKenzie
Jul 19, 2016 -

Lexus of Royal Oak responded

Thank you Betty! We are very thankful to have CJ on our staff!

June 26, 2016

drove in without an appointment and got instant satisfactio Quick service, friendly, most helpful , involved the owner, the person designated to help a Mr. Fahim--was extremely polite, attentive and well prepar More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fahim
Jul 19, 2016 -

Lexus of Royal Oak responded

We are all so pleased to read your wonderful comments.

June 25, 2016

Inspection revealed problems Inspection revealed rear wheel problems. Issues were dealt with on a timely basis. Timeline for repairs was completed before promised completion time. More

by Exceeded Expectations
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edwin Prasad
Jul 19, 2016 -

Lexus of Royal Oak responded

We will always do our very best to constantly exceed your expectations!

June 25, 2016

Getting it right The entire staff at this dealership is very knowledgeable and professional. From the Sales team that sold me the RX 350, to the service staff that too More

by Dave121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Pettem, Todd Richardson, LeVar Braithwaite, Talat Hussain, Ball Leung, Colin Wiebe, Michael Hoang
Jul 19, 2016 -

Lexus of Royal Oak responded

We all welcome you to our Royal Oak family!

June 24, 2016

Friendly and knowledgeable Both the sales manger and the salesman were friendly and knowledgeable. Talat Hussain spent a lot of time with me showing me the features of the car, More

by Jim
Recommend Dealer
Yes
Employees Worked With
Farid Shivji, Talat Hussain
Jul 19, 2016 -

Lexus of Royal Oak responded

Thank you Jim! We aim to please!

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